Find a TenderAwardedContract details notice
Published 21 Jul 2025, 15:49 BST

Official UK procurement notice

P1017 Eye Care Electronic Referral Solution

Official notice

Authority: Digital Health & Care Wales (Central government)

GoodsOpen procedureAbove thresholdSME suitableAccelerated
Published estimate£197,000≈ £131k / year · £236,400 inc. VAT4% below published estimate
Submissions closed 8 Aug 2025awarded 19 Sept 2025
Awarded to Referral Management Services Limited
Contract term 1 yr 6 moends 12 Apr 2027 · starts 13 Oct 2025

What is being bought

Published requirement description

Contract Details Notice: Scope of the contract is for a cloud hosted digital referral solution to enable eye care referrals between Optometrists within primary care setting and for Optometry referrals to Hospital eyecare services.

  • No preliminary market engagement: Due to the urgency of this requirement in order to deliver the Strategic Welsh Government Eye Care Programme, the Authority was unable to undertake preliminary market engagement. However, Market engagement was conducted for a comparable solution in May 2024. A subsequent procurement did not proceed.

CPV: Software package and information systems

The lotProcurement structure

single lot · value published
Lot #1Awarded 1 yr 6 moSMEPublished value£197,000
Contract period: 13 Oct 2025 – 12 Apr 2027 (1 yr 6 mo)Value: £197,000 exc. VAT · £236,400 inc. VAT
Delivery: WalesEligibility: SME eligible
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Please refer to the Welsh Procurement Specific Questionnaire (WSPQ - the Pre-Qualifying question set).

  • Technical & professional ability

    To deliver a cloud based electronic referral solution - Please refer to the tender documents for the full set of requirements. Can be found: etenderwales.bravosolution.co.uk ↗

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • P1017 EYE CARE ELECTRONIC REFERRAL SOLUTION: Please refer to the full documents: these can be found at: https://etenderwales.bravosolution.co.uk/
Conditions of participation2
  • Economic & financial standing

    Please refer to the Welsh Procurement Specific Questionnaire (WSPQ - the Pre-Qualifying question set).

  • Technical & professional ability

    To deliver a cloud based electronic referral solution - Please refer to the tender documents for the full set of requirements. Can be found: etenderwales.bravosolution.co.uk ↗

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Goods
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
21 Jul 2025, 15:49 BST
Last source update
22 Oct 2025, 13:05 BST
Award evaluation window
Submission end – 2 Oct 2025
Authority reference
P1017
FTS notice number
2025/S 000-041737
Accelerated
State of urgency
Latest notice
Contract details notice (UK7)
Classification (CPV)
Software package and information systems
Delivery area
UKWales (UKL)
Official registry OCID
ocds-h6vhtk-056330 Find a Tender
Contract terms summary

Please refer to the tender documents for the full set of requirements. Can be found: etenderwales.bravosolution.co.uk ↗

Review and risk notes
Risks

An Agile approach is required by the Supplier in terms of their planning and delivery processes to implement the full solution across Wales within the timescales indicated. Suppliers are also to note a formal Governance approach will be required to be adopted between the parties commencing from the contract initiation.

Please note that the solution delivered must be in accordance with the Terms and Conditions of the contract including the Technical Requirements Document and will be managed in accordance with a formal contract management process.

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on Sell2Wales
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Submission deadline
8 Aug 2025, 12:00 BST
Clarification deadline
4 Aug 2025, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

21 Jul 2025 → 22 Oct 2025 · 8 dates
  1. Tender notice published
    21 Jul 2025, 15:49 BST
  2. Clarification questions by
    4 Aug 2025, 12:00 BST
  3. Submission deadline
    8 Aug 2025, 12:00 BST
  4. Assessment summaries sent398 days ago
    19 Sept 2025, 00:00 BST
  5. Award decision expected by384 days ago
    2 Oct 2025, 23:59 BST
  6. Contract starts374 days ago
    13 Oct 2025, 00:00 BST
  7. Standstill ends373 days ago
    13 Oct 2025, 23:59 BST
  8. Latest notice published365 days ago
    22 Oct 2025, 13:05 BST

Notice history

5 events · 3 releases on Find a Tender · since 21 Jul 2025
  1. Tender notice published
    21 Jul 2025, 15:49 BST
    UK4
  2. Contract award notice published
    2 Oct 2025, 16:13 BST
    UK6
  3. Status changed to complete
    2 Oct 2025, 16:13 BST
  4. Contract signature expected
    17 Oct 2025, 23:59 BST
    scheduled
  5. Contract details notice published
    22 Oct 2025, 13:05 BST
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £189,0751 award exc. VAT
Bids received 22 from SMEs
Contracts signed 1latest 15 Oct 2025
Awarded toValueDateStatus
Referral Management Services LimitedSME20 Oct 2025 – 12 Apr 2026£189,07519 Sept 2025Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
2final-stage tenders20—

Contracting authority & participating public bodies

Digital Health & Care Wales

Contracting authorityPublic authority - central governmentWelsh devolved regulations apply GB-PPON: PHXM-8593-WBPZ Ty Glan-yr-Afon, Cardiff, Wales, CF11 9ADContact name, email

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender