Out Of Hours Service (IT)

Official notice

Authority: Aston University (Education)

Below threshold - unknown

Sectors: IT Services & Software (72) Delivery: West Midlands (UKG31)

Awarded value£186,240published contract · inc. VAT

Awarded 2 Mar 2026

Awarded to NORTHUMBRIA UNIVERSITY DIGITAL SERVICES LIMITED

What is being bought

Published requirement description

Aston University requires out of hours coverage for call logging management system. This is to ensure that IT support continues beyond normal office hours, including evenings, weekends, bank holidays and university closure days.

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

Delivery: West Midlands

72253000 Helpdesk and support services

Procedure terms & legal framework

From the official record

Procedure method: Below threshold - unknown
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Notice status: Awarded
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 2 Mar 2026, 10:17 GMT
Last source update: 2 Mar 2026, 10:17 GMT
Authority reference: 1218
FTS notice number: 2026/S 000-018262
Latest notice: Contract details notice (UK7)
Delivery area: West Midlands (UKG31)
Official registry OCID: ocds-h6vhtk-065f1f Find a Tender

Notice history

1 event · 1 release on Find a Tender

Contract details notice published
2 Mar 2026, 10:17 GMT
UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value (inc. VAT) £186,2401 contract inc. VAT; no net value published

Contracts signed 1latest 2 Mar 2026

Awarded to	Value	Date	Status
NORTHUMBRIA UNIVERSITY DIGITAL SERVICES LIMITEDSME	£186,240 inc. VAT †	—	Awarded

Contracts

Contract 1 · NORTHUMBRIA UNIVERSITY DIGITAL SERVICES LIMITEDSME
Signed
2 Mar 2026
Value
£186,240 inc. VAT
Period
1 Jun 2026 – 31 May 2029
Status
active

Contracting authority & participating public bodies

ASTON UNIVERSITY

Contracting authorityPublic authority - sub-central government GB-COH: RC000904 · GB-PPON: PTLB-7496-TPTR Aston Triangle, Birmingham, West Midlands, B4 7ETContact email

Bidders & participating suppliers

1 commercial party on the notice

NORTHUMBRIA UNIVERSITY DIGITAL SERVICES LIMITEDAwarded supplier Sutherland Building Northumbria University, Newcastle upon Tyne, North East, NE1 8STContact email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender2 Mar 2026, 10:17 GMT