Out of hours - emergency call centre

Official notice

Authority: Wokingham Borough Council (Local council)

Below threshold - unknown

Sectors: Business Services & Consultancy (79) Delivery: UK

Awarded value£52,736published contract · exc. VAT

Awarded 20 Apr 2026

Awarded to BRACKNELL FOREST BOROUGH COUNCIL

What is being bought

Published requirement description

Emergency-Out-of-Hours (OOH) Call handling contract - The service provides a point of contact for residents if an event or incident of an emergency nature occurs outside of normal WBC weekday opening / working hours.

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

Delivery: UK

79512000 Call centre

Procedure terms & legal framework

From the official record

Procedure method: Below threshold - unknown
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Notice status: Awarded
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 29 Apr 2026, 12:32 BST
Last source update: 29 Apr 2026, 12:32 BST
Authority reference: DN814371
FTS notice number: 2026/S 000-039150
Latest notice: Contract details notice (UK7)
Delivery area: UK
Official registry OCID: ocds-h6vhtk-068dea Find a Tender

Notice history

1 event · 1 release on Find a Tender

Contract details notice published
29 Apr 2026, 12:32 BST
UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £52,7361 contract exc. VAT

Contracts signed 1latest 20 Apr 2026

Awarded to	Value	Date	Status
BRACKNELL FOREST BOROUGH COUNCIL	£52,736 †	—	Awarded

Contracts

Out of hours - emergency call centre · BRACKNELL FOREST BOROUGH COUNCIL
Signed
20 Apr 2026
Value
£52,736
Period
20 Apr 2026 – 19 Apr 2028
Status
active

Contracting authority & participating public bodies

wokingham borough council

Contracting authorityPublic authority - sub-central government GB-PPON: PNTM-6852-HGRP Shute End, Wokingham, South East, RG40 1BNContact name, email, phone

Bidders & participating suppliers

1 commercial party on the notice

Bracknell Forest Borough CouncilAwarded supplierGB-PPON: PJMT-6544-CVZD Time Square, Market Street, Bracknell, South East, RG121JDContact name, email, phone

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender29 Apr 2026, 12:32 BST