Out of Hours call monitoring - Repairs service (PIN Notice)

{
  "id": "030728-2023",
  "tag": [
    "planning"
  ],
  "date": "2023-10-18T11:50:56+01:00",
  "ocid": "ocds-h6vhtk-040cf1",
  "buyer": {
    "id": "GB-FTS-24522",
    "name": "LiveWest Homes Limited"
  },
  "tender": {
    "id": "DN695302",
    "lots": [
      {
        "id": "1",
        "status": "planned",
        "description": "Please note that this is not a call for competition.\nLiveWest are carrying out pre-tender exercises including this PIN notice prior to going out to tender for our Out of Hours Call Monitoring service for our repairs team.\nThe out of hours service is required to operate on Monday to Friday from 17:00 - 08:00 and a 24 hour service at weekends and bank holidays\nLiveWest require an excellent service and proposals will be based on approx. an average of 1400 calls per month."
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "32540000",
            "scheme": "CPV",
            "description": "Switchboards"
          },
          {
            "id": "64220000",
            "scheme": "CPV",
            "description": "Telecommunication services except telephone and data transmission services"
          },
          {
            "id": "79510000",
            "scheme": "CPV",
            "description": "Telephone-answering services"
          },
          {
            "id": "79512000",
            "scheme": "CPV",
            "description": "Call centre"
          }
        ]
      }
    ],
    "title": "Out of Hours call monitoring - Repairs service (PIN Notice)",
    "status": "planned",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Please note that this is not a call for competition.\nOut of Hours call monitoring services",
    "communication": {
      "futureNoticeDate": "2023-11-30T00:00:00Z"
    },
    "classification": {
      "id": "64200000",
      "scheme": "CPV",
      "description": "Telecommunications services"
    },
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-FTS-24522",
      "name": "LiveWest Homes Limited",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKK",
        "locality": "Exeter",
        "postalCode": "EX5 2FZ",
        "countryName": "United Kingdom",
        "streetAddress": "1 Wellington Way, Skypark Business Park"
      },
      "details": {
        "url": "https://www.livewest.co.uk/",
        "buyerProfile": "https://www.livewest.co.uk/",
        "classifications": [
          {
            "scheme": "TED_CA_TYPE",
            "description": "Housing Association"
          },
          {
            "id": "06",
            "scheme": "COFOG",
            "description": "Housing and community amenities"
          }
        ]
      },
      "identifier": {
        "legalName": "LiveWest Homes Limited"
      },
      "contactPoint": {
        "name": "Mr Phillip Blackmore",
        "email": "phillip.blackmore@livewest.co.uk",
        "telephone": "+44 3001238080"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}