Find a TenderClosedTender notice
Published 16 Apr 2025, 15:03 BST

Official UK procurement notice

Operator for Great Yarmouth Winter Gardens

Official notice

Authority: Great Yarmouth Borough Council (Local council)·Procurement run by: East Suffolk Council

2 lotsServicesCompetitive flexible procedureAbove threshold
Published estimate£33,480,000total for 2 lots · £40,176,000 inc. VAT
Submissions closed 1 May 2025
Lots 2see the lot list below
Contract term 10 yrsends 6 Nov 2035 · starts 7 Nov 2025
Notice summaryFrom the published notice

The Procurement Specific Questionnaire ("PSQ") is made available by Great Yarmouth Borough Council (the 'Authority') to Applicants wishing to express an interest in its procurement for an operator for the Great Yarmouth Winter Gardens (the "Project") in the Find a Tender Service ('FTS') Tender Notice. The Authority invites economic operators to express interest in the following lots: £33,480,000 excluding VAT. Under Lot 1, the Provider would be responsible for the full operation of the Winter Gardens covering: Published lot titles: Full operation of the Winter Gardens; Provision of a food and beverage offering and events operation and management at the Winter Gardens..

What is being bought2 lots · detail below

Published requirement description

The Procurement Specific Questionnaire ("PSQ") is made available by Great Yarmouth Borough Council (the 'Authority') to Applicants wishing to express an interest in its procurement for an operator for the Great Yarmouth Winter Gardens (the "Project") in the Find a Tender Service ('FTS') Tender Notice.

The Authority invites economic operators to express interest in the following lots:

(a) Lot 1 - Full operation of the Winter Gardens;

(b) Lot 2 - Provision of a food and beverage offering and events at the Winter Gardens.

Total value (estimated)

£33,480,000 excluding VAT

£40,176,000 including VAT

Lot 1. Full operation of the Winter Gardens

Description

Under Lot 1, the Provider would be responsible for the full operation of the Winter Gardens covering:

  • Internal building maintenance
  • Visitor experience
  • Food and beverage operation

Lot 2. Provision of a food and beverage offering and events operation and management at the Winter Gardens.

Description

Under Lot 2:

the Provider would be responsible for food and beverage operations including F&B for events,

the Authority will retain responsibility for all areas outside of the Provider's demise as defined in the Lease,

the Authority will require the Provider to pay an operator fee which will include a contribution to hard and soft facilities management and structural maintenance costs for the building

Under both Lots 1 and 2 the Authority will retain responsibility for the external maintenance of the Winter Gardens.

  • How the procedure runs: The Authority is conducting the procurement for the Project in accordance with the Procurement Act 2023 under the Competitive Flexible Procedure comprising a Participation Stage followed by the issue of an Invitation to Participate in Negotiations ("ITPN") to shortlisted Applicants. Interested economic operators may express interest in Lot 1 or Lot 2. All tenders received for Lot 1 and Lot 2 will be evaluated in accordance with the same evaluation criteria set out in the ITPN (to be posted on the web portal) and the lease / contract will be awarded to the most advantageous tender, whether that is for Lot 1 or Lot 2. In the event the most advantageous tender is for Lot 2, the Authority will retain responsibility for the internal buildings maintenance and visitor experience. In the event the Authority identifies that the most economically advantageous tender is for Lot 1 , it will not award a lease/ contract for Lot 2.
  • No preliminary market engagement: Previously published in error as UK3: Planned procurement notice Total value including VAT: £40,176,000 Contract location: UKH15 - Norwich and East Norfolk Notice identifier: 2025/S 000-012745 Procurement identifier (OCID): ocds-h6vhtk-04fc89 Published 3 April 2025, 11:20am This UK4 directly replaces and supersedes the erroneous UK3 described above.

CPV: Recreational, cultural and sporting services

Lots and requirements (2)Procurement structure

2 lots · all with a published value (£33,480,000 together) · same evaluation weights on every lot
Lot #1Full operation of the Winter Gardens 10 yrsPublished value£33,480,000

Under Lot 1, the Provider would be responsible for the full operation of the Winter Gardens covering:

  • Internal building maintenance
  • Visitor experience
  • Food and beverage operation

Under both Lots 1 and 2 the Authority will retain responsibility for the external maintenance of the Winter Gardens, all other services as described above and in documents accompanying the PSQ in East Suffolk Council's tender portal.

Contract period: 7 Nov 2025 – 6 Nov 2035 (10 yrs)Value: £33,480,000 exc. VAT · £40,176,000 inc. VAT
Delivery: East of England
Lot #2Provision of a food and beverage offering and events operation and management at the Winter Gardens. 10 yrsPublished value£0

Under Lot 2:

the Provider would be responsible for food and beverage operations including F&B for events,

the Authority will retain responsibility for all areas outside of the Provider's demise as defined in the Lease,

the Authority will require the Provider to pay an operator fee which will include a contribution to hard and soft facilities management and structural maintenance costs for the building

Under both Lots 1 and 2 the Authority will retain responsibility for the external maintenance of the Winter Gardens

Contract period: 7 Nov 2025 – 6 Nov 2035 (10 yrs)
Delivery: East of England

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 2 lots
Quality: 70%Price: 30%
Published sub-criteria (2)
  • Quality Questions: 70%
  • Value: 30%
Published award criteria (2)
  • Quality Questions: Questions will be included at the tender stage
  • Value
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
16 Apr 2025, 15:03 BST
Last source update
29 Apr 2025, 15:09 BST
Award evaluation window
Submission end – 7 Nov 2025
Authority reference
2583-PPT-R
FTS notice number
2025/S 000-015615
Latest notice
Tender notice (UK4)
Classification (CPV)
Recreational, cultural and sporting services
Delivery area
East of England (UKH15)
Official registry OCID
ocds-h6vhtk-050430 Find a Tender
How it runs

The Authority is conducting the procurement for the Project in accordance with the Procurement Act 2023 under the Competitive Flexible Procedure comprising a Participation Stage followed by the issue of an Invitation to Participate in Negotiations ("ITPN") to shortlisted Applicants.

Interested economic operators may express interest in Lot 1 or Lot 2. All tenders received for Lot 1 and Lot 2 will be evaluated in accordance with the same evaluation criteria set out in the ITPN (to be posted on the web portal) and the lease / contract will be awarded to the most advantageous tender, whether that is for Lot 1 or Lot 2. In the event the most advantageous tender is for Lot 2, the Authority will retain responsibility for the internal buildings maintenance and visitor experience. In the event the Authority identifies that the most economically advantageous tender is for Lot 1 , it will not award a lease/ contract for Lot 2.

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Requests to participate (first stage)
1 May 2025, 12:00 BST
Submission deadline
1 May 2025, 12:00 BST
Clarification deadline
17 Apr 2025, 14:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

16 Apr 2025 → 7 Nov 2025 · 6 dates
  1. Tender notice published
    16 Apr 2025, 15:03 BST
  2. Clarification questions by
    17 Apr 2025, 14:00 BST
  3. Latest notice published
    29 Apr 2025, 15:09 BST
  4. Submission deadline
    1 May 2025, 12:00 BST
  5. Contract starts362 days ago
    7 Nov 2025
  6. Award decision expected by361 days ago
    7 Nov 2025, 23:59 GMT

Notice history

3 events · 3 releases on Find a Tender · since 16 Apr 2025
  1. Tender notice published
    16 Apr 2025, 15:03 BST
    UK4
  2. Tender notice published
    17 Apr 2025, 13:41 BST
    UK4
  3. Tender notice published
    29 Apr 2025, 15:09 BST
    UK4
Published amendments (2)

Deadline dates updated as transposed in error 1st May 2025 is the correct closure date for PSQ submissions.

Time aligned with Intend documentation to 12:00pm (noon) for closure deadline.

Contracting authority & participating public bodies

2 public bodies on the notice

Great Yarmouth Borough Council

Contracting authorityPublic authority - sub-central government GB-PPON: PXDC-1245-VQNQ Town Hall, Great Yarmouth, East of England, NR30 2QFContact email

Other public bodies

  • East Suffolk CouncilProcess contact pointProcuring entityPosting procurement on Intend platform on behalf of GYBCGB-PPON: PLPP-1174-BHLX Woodbridge, East of EnglandContact email

Official documents & specifications (6)

Official links; attachments are not copied

Tender pack and attachments

  • Bidding documents and specificationstenderBidding documents and specificationsAccess: All documents will be posted on East Suffolk Council Intend web portal: https://www.in-tendhost.co.uk/eastsuffolk/aspx/Home
  • Bidding documents and specifications tenderBidding documents and specificationsDOCX
  • Bidding documents and specifications tenderBidding documents and specificationsDOCX

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender