Find a TenderAwarded
Published 14 May 2024, 16:30 BST

Official UK procurement notice

Older People Day Opportunity Services

Official notice

Authority: Westminster City Council (Local council)

13 lotsServicesOpen procedureMax 4 lots per supplier
Published estimate£23,193,918total for 13 lots · 1 value update
Submissions closed 11 Apr 2025awarded 15 Jan 2026
Awarded to Age UK Westminster +5 more10 awards

What is being bought13 lots · detail below

Published requirement description

Westminster City Council and the Royal Borough of Kensington and Chelsea recommissioned older peoples’ day opportunity services across the Bi-Borough area to offer a wide range of flexible services that can adapt to people’s changing needs whilst offering targeted support where required. The procurement was divided into three overarching lots: Community Support, Age Well Centres/Hubs and Day Centres, comprising 12 sub-lots in total. The procurement was run as an open competitive tender under the Light Touch Regime in accordance with the Public Contracts Regulations 2015. Eleven sub-lots are being awarded. Lot 2C is not awarded.

  • Recurrence: September 2030

CPV: Health and social work services · Social work services without accommodation

Lots and requirements (13)Procurement structure

13 lots · 12 with a published value (£23,193,918 together) · win at most 4 of them · same evaluation weights on every lot
Lot #1Please note that this is not a tender opportunityPlannedLot estimate not published

Please note that this is not a tender opportunity. This is a request for feedback as part of our early engagement. There is no guarantee that a tender opportunity will be made available in the future. Additional information: In order to participate in this feedback opportunity please visit: www.capitalesourcing.com ↗

and search for: 'pqq_WCC_1948 - Older Persons Day Opportunities - Feedback request'

Delivery: London
Lot #2Community Support (Westminster) - Bridging & BefriendingCancelledRenewalPublished value£622,233

Support for isolated older people which will include befriending and linkages to Day Centres

Delivery: London · Westminster
Extensions: Up to an additional 48 monthsVariant bids: not allowed
Lot #3Community Support (Westminster) - Community DementiaAwardedRenewalPublished value£270,000

Support for those in early to moderate stages of Dementia which will include group activities and 1:1 services.

Delivery: London · Westminster
Extensions: Up to an additional 48 monthsVariant bids: not allowed
Lot #4Community Support (RBo Kensington & Chelsea) - Volunteer delivered & Community ServicesAwardedRenewalPublished value£3,327,498

Supporting quality of life and independence, which will include Information & advice, Travel, escorting, shopping support, Small DIY projects, health promotion and intergenerational events

Delivery: London · Kensington & Chelsea
Extensions: Up to an additional 48 monthsVariant bids: not allowed
Lot #5Community Support (RBo Kensington & Chelsea) - Bridging & BefriendingAwardedRenewalPublished value£558,000

Support for isolated older people which will include befriending and linkages to Day Centres

Delivery: London · Kensington & Chelsea
Extensions: Up to an additional 48 monthsVariant bids: not allowed
Lot #61E – Community Support (RBo Kensington & Chelsea) - Community DementiaAwardedRenewalPublished value£522,000

Support for those in early to moderate stages of Dementia which will include group activities and 1:1 services.

Delivery: London · Kensington & Chelsea
Extensions: Up to an additional 48 monthsVariant bids: not allowed
Lot #72A – Community Centres/Hubs (Westminster) - Church Street CentreAwardedRenewalPublished value£1,024,632

Hub based activities includes global majority partnerships, physical exercise, knowledge and skills-based activities, social connection

Delivery: London · Westminster
Extensions: Up to an additional 48 monthsVariant bids: not allowed
Lot #82B – Community Centres/Hubs (Westminster) - North & South CentreAwardedRenewalPublished value£2,325,807

Hub based activities including Physical exercise, knowledge, and skills-based activities, Social connection.

Delivery: London · Westminster
Extensions: Up to an additional 48 monthsVariant bids: not allowed
Lot #92C - Community Centres/Hubs (RBo Kensington & Chelsea) - Culturally Responsive HubRenewalPublished value£1,423,881

Hub based activities and support for people with complex needs. Additional information: Please refer to tender documents.

Tenderers must meet the average annual turnover threshold for this sub-lot.

Delivery: London · Kensington & Chelsea
Extensions: Up to an additional 48 monthsVariant bids: not allowed
Lot #102D – Community Centres/Hubs (RBo Kensington & Chelsea) - North & South HubAwardedRenewalPublished value£3,508,362

Hub based activities including Physical exercise, knowledge and skills-based activities, Social connection.

Delivery: London · Kensington & Chelsea
Extensions: Up to an additional 48 monthsVariant bids: not allowed
Lot #113A – Day Centres (Westminster) - Dementia Day CentreAwardedRenewalPublished value£4,715,496

Dementia support including person centred care and physical activities

Delivery: London · Westminster
Extensions: Up to an additional 48 monthsVariant bids: not allowed
Lot #123B – Day Centres (Westminster) - Integrated Day Centre & Drop InAwardedRenewalPublished value£1,958,733

Older adults and Dementia support including person centred care and Physical activities.

Delivery: London · Westminster
Extensions: Up to an additional 48 monthsVariant bids: not allowed
Lot #133C – Day Centres (RBo Kensington & Chelsea) - Integrated Day Centre & Drop InAwardedRenewalPublished value£2,937,276

Older adults and Dementia support including person centred care, physical activities, and social connection opportunities.

Delivery: London · Kensington & Chelsea
Extensions: Up to an additional 48 monthsVariant bids: not allowed

What it takes to win
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How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 11 lots
Quality: 70%Price: 30%
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · September 2030
First published
14 May 2024, 16:30 BST
Last source update
24 Jun 2026, 07:41 BST
Award evaluation window
11 Apr 2025 – …
Authority reference
P418
FTS notice number
2026/S 000-059177
Classification (CPV)
Health and social work servicesSocial work services without accommodation
Delivery area
London (UKI)
Official registry OCID
ocds-h6vhtk-045996 Find a Tender
Contract terms
Performance terms

Refer to contract documents.

Review and risk notes
Review procedure

Precise information on deadline(s) for review procedures:

In accordance with Regulation 86 (Notices of decisions to award a contract), Regulation 87 (Standstill Period) and Regulations 91 (Enforcement of duties through the Court) of the Public Contracts Regulations 2015 (as amended).

Publisher note: The procurement was conducted as an open competitive tender under the Light Touch Regime in accordance with the Public Contracts Regulations 2015. A total of 10 tenders were received across the sub-lots. Contracts are awarded on the Most Economically Advantageous Tender basis. Lot 2C was not awarded as the tenders received did not meet the minimum requirements set out in the tender documents. Westminster City Council acted as the contracting authority for the procurement. Westminster City Council and the Royal Borough of Kensington and Chelsea will each enter into their own sovereign contracts with the successful providers.

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Submission deadline
11 Apr 2025, 12:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
180 days from the deadline
Bids opened
11 Apr 2025, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

14 May 2024 → 24 Jun 2026 · 4 dates
  1. Next notice expected
    14 May 2024, 00:00 BST
  2. Submission deadline
    11 Apr 2025, 12:00 BST
  3. Bids opened
    11 Apr 2025, 12:00 BST
  4. Notice published124 days ago
    24 Jun 2026, 07:41 BST

Notice history

5 events · 3 releases on Find a Tender · since 20 Feb 2025
  1. Published value published: £23,193,918
    20 Feb 2025, 15:56 GMT
  2. Status changed to active
    20 Feb 2025, 15:56 GMT
  3. Procurement method changed
    20 Feb 2025, 15:56 GMT
  4. Deadline published: 11 Apr 2025, 12:00 BST
    20 Feb 2025, 15:56 GMT
  5. Status changed to complete
    24 Jun 2026, 07:41 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 11
Awarded value £21,488,79611 contracts exc. VAT
Bids received 34
Contracts signed 11latest 15 Jan 2026
Awarded toValueDateStatus
Lot 3 · Community Support (Westminster) - Community Dementia1 award
Age UK WestminsterSME1B – Community Support (Westminster) - Community Dementia£269,391 †—Awarded
Lot 4 · Community Support (RBo Kensington & Chelsea) - Volunteer delivered & Community Services1 award
Age UK Kensington & ChelseaSME1C – Community Support (RBKC) - Volunteer delivered & Community Services£3,312,834 †—Awarded
Lot 5 · Community Support (RBo Kensington & Chelsea) - Bridging & Befriending1 award
Open AgeSME1D – Community Support (RBKC) - Bridging & Befriending£554,371 †—Awarded
Lot 6 · 1E – Community Support (RBo Kensington & Chelsea) - Community Dementia1 award
Age UK Kensington & ChelseaSME1E – Community Support (RBKC) - Community Dementia£518,817 †—Awarded
Lot 7 · 2A – Community Centres/Hubs (Westminster) - Church Street Centre1 award
Housing 21£1,020,226 †—Awarded
Lot 8 · 2B – Community Centres/Hubs (Westminster) - North & South Centre1 award
Open AgeSME£2,310,422 †—Awarded
Lot 10 · 2D – Community Centres/Hubs (RBo Kensington & Chelsea) - North & South Hub1 award
Open AgeSME£3,481,660 †—Awarded
Lot 11 · 3A – Day Centres (Westminster) - Dementia Day Centre1 award
London Care Limited£4,577,961 †—Awarded
Lot 12 · 3B – Day Centres (Westminster) - Integrated Day Centre & Drop In1 award
London Care Limited£1,887,506 †—Awarded
Lot 13 · 3C – Day Centres (RBo Kensington & Chelsea) - Integrated Day Centre & Drop In1 award
Octavia Housing3C – Day Centres (RBKC) - Integrated Day Centre & Drop In£2,937,276 †—Awarded

1 further award records carry no date or value.

Contracts

  • 1C – Community Support (RBKC) - Volunteer delivered & Community Services · Age UK Kensington & ChelseaSME

    Signed
    15 Jan 2026
    Value
    £3,312,834
    Status
    active
  • 1D – Community Support (RBKC) - Bridging & Befriending · Open AgeSME

    Signed
    15 Jan 2026
    Value
    £554,371
    Status
    active
  • 1E – Community Support (RBKC) - Community Dementia · Age UK Kensington & ChelseaSME

    Signed
    15 Jan 2026
    Value
    £518,817
    Status
    active
  • 2D – Community Centres/Hubs (RBo Kensington & Chelsea) - North & South Hub · Open AgeSME

    Signed
    15 Jan 2026
    Value
    £3,481,660
    Status
    active
  • 3C – Day Centres (RBKC) - Integrated Day Centre & Drop In · Octavia Housing

    Signed
    15 Jan 2026
    Value
    £2,937,276
    Status
    active
  • 1B – Community Support (Westminster) - Community Dementia · Age UK WestminsterSME

    Signed
    16 Dec 2025
    Value
    £269,391
    Status
    active
  • 2A – Community Centres/Hubs (Westminster) - Church Street Centre · Housing 21

    Signed
    16 Dec 2025
    Value
    £1,020,226
    Status
    active
  • Community Centres/Hubs (Westminster) - North & South Centre · Open AgeSME

    Signed
    16 Dec 2025
    Value
    £2,310,422
    Status
    active
  • Day Centres (Westminster) - Dementia Day Centre · London Care Limited

    Signed
    16 Dec 2025
    Value
    £4,577,961
    Status
    active
  • 3B – Day Centres (Westminster) - Integrated Day Centre & Drop In · London Care Limited

    Signed
    16 Dec 2025
    Value
    £1,887,506
    Status
    active
  • 1A - Community Support (Westminster) - Bridging & Befriending

    Signed
    16 Dec 2025
    Value
    £618,332
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
2 · Community Support (Westminster) - Bridging & Befriending5bids———
3 · Community Support (Westminster) - Community Dementia4bids———
4 · Community Support (RBo Kensington & Chelsea) - Volunteer delivered & Community Services4bids———
5 · Community Support (RBo Kensington & Chelsea) - Bridging & Befriending4bids———
6 · 1E – Community Support (RBo Kensington & Chelsea) - Community Dementia4bids———
7 · 2A – Community Centres/Hubs (Westminster) - Church Street Centre3bids———
8 · 2B – Community Centres/Hubs (Westminster) - North & South Centre2bids———
10 · 2D – Community Centres/Hubs (RBo Kensington & Chelsea) - North & South Hub2bids———
11 · 3A – Day Centres (Westminster) - Dementia Day Centre2bids———
12 · 3B – Day Centres (Westminster) - Integrated Day Centre & Drop In2bids———
13 · 3C – Day Centres (RBo Kensington & Chelsea) - Integrated Day Centre & Drop In2bids———

Contracting authority & participating public bodies

Westminster City Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services 64 Victoria Street, London, London, SW1E 6QPContact email Published organisation website ↗

Dispute resolution & review bodies

  • The High Court of JusticeReview body London

Bidders & participating suppliers

9 commercial parties on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria