NW2679 - Productivity and Collaboration Framework

{
  "id": "032063-2023",
  "tag": [
    "tender"
  ],
  "date": "2023-10-30T19:32:17Z",
  "ocid": "ocds-h6vhtk-041054",
  "buyer": {
    "id": "GB-COH-02366703",
    "name": "NORTHUMBRIAN WATER GROUP LIMITED"
  },
  "tender": {
    "id": "ocds-h6vhtk-041054",
    "lots": [
      {
        "id": "1",
        "title": "Modern Work Adoption & Engagement",
        "status": "active",
        "options": {
          "description": "The initial contract is for 2 years with options to extend for 1 year"
        },
        "renewal": {
          "description": "The initial contract is for 2 years with options to extend for 1 year (up to 3 years in total)."
        },
        "hasOptions": true,
        "hasRenewal": true,
        "description": "NWL are procuring a 2+1 years contract partners to provide expertise and guidance on how to effectively implement and maximize the use of Microsoft's modern work solutions. This includes developing adoption strategies, creating training materials, and delivering targeted training sessions for end-users to ensure that they understand how to use these tools to their fullest potential. \nExample work package - This could include developing a proof of concept for a new and emerging technology across the M365 Modern Workplace, such as Viva, Teams, and Copilot.",
        "contractPeriod": {
          "durationInDays": 1080
        },
        "submissionTerms": {
          "variantPolicy": "allowed"
        }
      },
      {
        "id": "2",
        "title": "M365 Solution Development",
        "status": "active",
        "options": {
          "description": "The initial contract is for 2 years with options to extend for 1 year (up to 3 years in total)."
        },
        "renewal": {
          "description": "The initial contract is for 2 years with options to extend for 1 year (up to 3 years in total)."
        },
        "hasOptions": true,
        "hasRenewal": true,
        "description": "NWL are looking to procure a 2+1 years contract for:\n•\tDeveloping custom Power Apps tailored to the specific needs of the business.\n•\tHelping the business integrate Power Apps with other M365 tools such as SharePoint, Teams, and Power BI\n•\tAdvising on best practices for data security and compliance when developing the solution.\n•\tExample work package - Developing a proof of concept and a possible solution for the Regional Control Centre process which the team are looking to realise in a modern digital solution. Determine if a MS Power Solution is possible and best suited to their needs.",
        "contractPeriod": {
          "durationInDays": 1080
        },
        "submissionTerms": {
          "variantPolicy": "allowed"
        }
      },
      {
        "id": "3",
        "title": "SharePoint/Syntex",
        "status": "active",
        "options": {
          "description": "The initial contract is for 2 years with options to extend for 1 year (up to 3 years in total)."
        },
        "renewal": {
          "description": "The initial contract is for 2 years with options to extend for 1 year (up to 3 years in total)."
        },
        "hasOptions": true,
        "hasRenewal": true,
        "description": "NWL are looking to procure a 2+1 years contract for:\n•\tDeveloping custom solutions that leverage Syntex for content discovery and management, such as dashboards or reports that surface relevant documents based on specific criteria.\n•\tTraining employees on how to use Syntex to manage content more effectively, including how to classify content and work with metadata.\n•\tHelping the business integrate Syntex with other M365 tools such as Power Apps or Power BI, enabling more advanced workflows and analytics.\n•\tAdvising on best practices for information governance and compliance within SharePoint and Syntex, ensuring that content is managed in a secure and compliant manner.\n•\tExample Work Package - Digital Filing Cabinet - A project to consolidate 3,500 SharePoint sites into a centralised enterprise asset management, and content management solution, where data will be analysed, extracted, and tagged.",
        "contractPeriod": {
          "durationInDays": 1080
        },
        "submissionTerms": {
          "variantPolicy": "allowed"
        }
      },
      {
        "id": "4",
        "title": "Information Architecture and Governance",
        "status": "active",
        "options": {
          "description": "The initial contract is for 2 years with options to extend for 1 year (up to 3 years in total)."
        },
        "renewal": {
          "description": "The initial contract is for 2 years with options to extend for 1 year (up to 3 years in total)."
        },
        "hasOptions": true,
        "hasRenewal": true,
        "description": "NWL are looking to procure a 2+1 years contract for:\n•\tProvide insight and recommendations for improving the usability, content, design, performance, security, and compliance of NWG Intranet.\n•\tExample Work Package - NWG launched a new SharePoint Online Intranet in September 2021, known as 'The Source'., since its launch, it has continued to grow and build upon its original foundations at a rapid pace. The Source is built up of several 'hub' sites on SharePoint that all link into the main home site that utilises the features within SharePoint to have a responsive, engaging and content-driven intranet. 2 years post-launch, we are looking to conduct a review of the Information Architecture, to include: Site Hierarchy, Navigation & Search and Taxonomy.",
        "contractPeriod": {
          "durationInDays": 1080
        },
        "submissionTerms": {
          "variantPolicy": "allowed"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKC"
          },
          {
            "region": "UKJ"
          }
        ],
        "additionalClassifications": [
          {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          }
        ]
      },
      {
        "id": "2",
        "relatedLot": "2",
        "deliveryAddresses": [
          {
            "region": "UKC"
          },
          {
            "region": "UKJ"
          }
        ],
        "additionalClassifications": [
          {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          }
        ]
      },
      {
        "id": "3",
        "relatedLot": "3",
        "deliveryAddresses": [
          {
            "region": "UKC"
          },
          {
            "region": "UKJ"
          }
        ],
        "additionalClassifications": [
          {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          }
        ]
      },
      {
        "id": "4",
        "relatedLot": "4",
        "deliveryAddresses": [
          {
            "region": "UKC"
          },
          {
            "region": "UKJ"
          }
        ],
        "additionalClassifications": [
          {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          }
        ]
      }
    ],
    "title": "NW2679 - Productivity and Collaboration Framework",
    "value": {
      "amount": 300000,
      "currency": "GBP"
    },
    "status": "active",
    "coveredBy": [
      "GPA"
    ],
    "documents": [
      {
        "id": "economic",
        "documentType": "economicSelectionCriteria"
      },
      {
        "id": "technical",
        "documentType": "technicalSelectionCriteria"
      }
    ],
    "legalBasis": {
      "id": "32014L0025",
      "scheme": "CELEX"
    },
    "lotDetails": {
      "maximumLotsBidPerSupplier": null
    },
    "description": "Northumbrian Water Limited (NWL) provides water and sewerage services to approximately\n4.4 million people in the North-East of England, Essex, and Suffolk. NWL aims to become the\nmost digital water company globally. As part of this vision, Northumbrian Water Group\n(NWG) seeks to procure 2+1 years contracts for 4 lots with up to eight suppliers.\nNWG is procuring a framework of suppliers to help it maximize the value delivered using M365 and to provide professional services related to M365 and tactical development services. \nWe want to build on the success already achieved, continuing to use M365 to help streamline processes, boost productivity, and adapt to the evolving digital landscape, positioning ourselves for sustained growth and success.\nLot 1 - Modern Work Adoption & Engagement\nNWG are looking for partners to provide expertise and guidance on how to effectively implement and maximize the use of Microsoft's modern work solutions. This includes developing adoption strategies, creating training materials, and delivering targeted training sessions for end-users to ensure that they understand how to use these tools to their fullest potential. \nExample work package - This could include developing a proof of concept for a new and emerging technology across the M365 Modern Workplace, such as Viva, Teams, and Copilot.\nLot 2 - M365 Solution Development \nDeveloping custom Power Apps tailored to the specific needs of the business.\nHelping the business integrate Power Apps with other M365 tools such as SharePoint, Teams, and Power BI\nAdvising on best practices for data security and compliance when developing the solution.\nExample work package - Developing a proof of concept and a possible solution for the Regional Control Centre process which the team are looking to realise in a modern digital solution. Determine if a MS Power Solution is possible and best suited to their needs.\nLot 3 - SharePoint/Syntex\nDeveloping custom solutions that leverage Syntex for content discovery and management, such as dashboards or reports that surface relevant documents based on specific criteria.\nTraining employees on how to use Syntex to manage content more effectively, including how to classify content and work with metadata.\nHelping the business integrate Syntex with other M365 tools such as Power Apps or Power BI, enabling more advanced workflows and analytics.\nAdvising on best practices for information governance and compliance within SharePoint and Syntex, ensuring that content is managed in a secure and compliant manner.\nExample Work Package - Digital Filing Cabinet - A project to consolidate 3,500 SharePoint sites into a centralised enterprise asset management, and content management solution, where data will be analysed, extracted, and tagged.\nLot 4 Information Architecture and Governance\nProvide insight and recommendations for improving the usability, content, design, performance, security, and compliance of NWG Intranet.\nExample Work Package - NWG launched a new SharePoint Online Intranet in September 2021, known as 'The Source'., since its launch, it has continued to grow and build upon its original foundations at a rapid pace. The Source is built up of several 'hub' sites on SharePoint that all link into the main home site that utilises the features within SharePoint to have a responsive, engaging and content-driven intranet. 2 years post-launch, we are looking to conduct a review of the Information Architecture, to include: Site Hierarchy, Navigation & Search and Taxonomy.\nNOTE: £300,000 is for all 4 lots this is approximately £75,000 per lot. This split is subject to change depending on NWL's future requirements.",
    "secondStage": {
      "successiveReduction": true
    },
    "tenderPeriod": {
      "endDate": "2023-11-14T12:00:00Z"
    },
    "contractTerms": {
      "financialTerms": "This will be advised as part of the tender stage.",
      "performanceTerms": "If applicable these will be advised in the tender documents."
    },
    "hasRecurrence": false,
    "classification": {
      "id": "72000000",
      "scheme": "CPV",
      "description": "IT services: consulting, software development, Internet and support"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "bidValidityPeriod": {
        "endDate": "2024-05-31T23:59:59+01:00"
      },
      "depositsGuarantees": "Parent Company Guarantees and Performance Bonds may be requested as part of the award."
    },
    "submissionMethod": [
      "electronicSubmission"
    ],
    "procurementMethod": "selective",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://s1.ariba.com",
    "procurementMethodDetails": "Negotiated procedure with prior call for competition"
  },
  "parties": [
    {
      "id": "GB-COH-02366703",
      "name": "NORTHUMBRIAN WATER GROUP LIMITED",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKC14",
        "locality": "DURHAM",
        "postalCode": "DH15FJ",
        "countryName": "United Kingdom",
        "streetAddress": "Northumbria House,Abbey Road, Pity Me"
      },
      "details": {
        "url": "https://nwl.co.uk",
        "classifications": [
          {
            "id": "WATER",
            "scheme": "TED_CE_ACTIVITY",
            "description": "Water"
          }
        ]
      },
      "identifier": {
        "id": "02366703",
        "scheme": "GB-COH",
        "legalName": "NORTHUMBRIAN WATER GROUP LIMITED"
      },
      "contactPoint": {
        "url": "https://s1.ariba.com",
        "name": "Jordan Wright",
        "email": "Jordan.Wright@nwl.co.uk"
      }
    },
    {
      "id": "GB-FTS-3047",
      "name": "TBC",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "TBC",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "TBC"
      }
    }
  ],
  "language": "en",
  "description": "Applicants are asked to note that this procurement process will be conducted electronically\nwith all documents and communication being managed through the Northumbrian Water e-\nSourcing Spend Management portal called \"Ariba\".\nExpressions of interest must be sent be sent to the e-mail address jordan.wright@nwl.co.uk\nbefore the deadline date. Once your expression of interest has been\nreceived (with the details as requested below), you will be given access to the Ariba portal\nwithin 48 hours from request (where possible) via an email (you have provided as part of\nyour contact details) with a link to access the Ariba portal. You will be required to complete a\nRFP Event in Ariba (following the same link as mentioned above)\nRFP Event closes on 20/11/2023",
  "initiationType": "tender"
}