Find a TenderAwarded without competitionContract award notice
Published 9 Sept 2026, 15:59 BST

Official UK procurement notice

NRE SIAM Variation 012 Reinstating Contract For the Provision Of - Direct Award

Official notice

Authority: Rail Delivery Group (Public body)

Direct awardUtilities
Sectors: IT Services & Software (72) Delivery: Delivery location not published
Awarded value£3,139,683published award · exc. VAT
Awarded 9 Sept 2026no call for competition
Awarded to GCI Networks Solutions Ltd

What is being bought

Published requirement description

The SIAM Service desk and AWS management service has been provided by Colibri in its various forms since 2012 and was responsible for the first move into cloud computing/hosting for the industry. The service was originally implemented for the NationalRail website and Darwin services providing customers and TOC’s with rail information, including live departure board information, journey planning, fare information, Stations and disruption updates fulfilling many regulated requirements.

The service subsequently evolved to support all services under the National Rail branding that includes Railcards, Days Out Guide and other non-Nationalrail products, most recently the Rail Data Marketplace and the new GBR.uk website.

The lotProcurement structure

single lot · no lot value published

Procedure terms & legal framework

From the official record
Procedure method
Direct award
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Utilities
Commercial structure
Stand-alone contract (no framework)
Competition type
Direct award (no call for competition)
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
9 Sept 2026, 15:59 BST
Last source update
9 Sept 2026, 16:41 BST
FTS notice number
2026/S 000-085547
Latest notice
Contract award notice (UK6)
Delivery area
Not published
Official registry OCID
ocds-h6vhtk-06f5ef Find a Tender
Why no open competition
Additional Repeat Extension Partial Replacement
Published justification

RDG considers that replacing the incumbent solution would require significant redevelopment, integration, testing, migration and implementation activities in order to replicate the existing functionality and operational performance of the current service.

Whilst alternative suppliers exist within the wider market for both parts (Service desk & AWS Hosting Management) implementation of an alternative solution or solutions (could be split as there might not be a supplier who could be both) would create substantial technical challenges and introduce a significant programme of change for a service that is currently fully operational and integrated within RDG's existing environment.

RDG therefore considers that a change of supplier would result in disproportionate technical difficulties in implementation, operation and maintenance, satisfying the requirements of Schedule 5 of the Procurement Act 2023 relating to additional or repeat services supplied by the existing supplier.

Notice history

4 events · 3 releases on Find a Tender · since 9 Sept 2026
  1. Transparency notice published
    9 Sept 2026, 15:59 BST
    UK5
  2. Transparency notice published
    9 Sept 2026, 16:27 BST
    UK5
  3. Contract award notice published
    9 Sept 2026, 16:41 BST
    UK6
  4. Contract signature expected
    21 Sept 2026, 23:59 BST
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £3,139,6831 award exc. VAT
Awarded toValueDateStatus
GCI Networks Solutions LtdVARIATION AGREEMENT No. 012 FOR CONTRACT FOR PROVISION OF SERVICES21 Sept 2026 – 5 Sept 2027 · up to 5 Sept 2029Extensions: TISL and the Supplier may agree to extend this Agreement for up to 2 further periods of a minimum of 12 months on expiry of the Initial Term of this Agreement and if the Parties mutually agree to the Extended Term£3,139,6839 Sept 2026Awarded

Contracting authority & participating public bodies

Train Information Services Limited

Contracting authorityPublic authority - sub-central government GB-COH: 08176197 First Floor North, 1 Puddle Dock, London, London, EC4V 3DSContact email

Bidders & participating suppliers

1 commercial party on the notice
  • Colibri DigitalAwarded supplierGB-PPON: PTXG-1465-YWXJ Melbourne House, Brandy Carr Road, Wrenthorpe, Yorkshire & Humber, WF2 0UGContact email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Transparency notice awardTransparency noticeUK5Transparency notice on Find a Tender
  • Transparency notice awardTransparency noticeUK5Transparency notice on Find a Tender