Find a TenderClosedTender notice
Published 5 Jun 2026, 11:20 BST

Official UK procurement notice

NPTC - Unified Communications

Official notice

Authority: NPTC Group of Colleges (Education)

ServicesCompetitive flexible procedureAbove thresholdSME suitableVCSE suitable
Published estimate£419,999≈ £140k / year · £503,999 inc. VAT
Submissions closed 1 Jul 2026
Contract term 3 yrsends 12 May 2030 · up to 12 May 2032 with extensions · starts 13 May 2027

What is being bought

Published requirement description

At Neath Port Talbot College (T/A NPTC Group of Colleges) communication is key to how we-engage with our students, staff and businesses. Whilst the telephone system has vastly reduced in recent years, with other forms of communication being more prevalent, a telephone still has its place in many areas including during enrolment and daily College operations

Currently the College has one Microsoft Team telephony system with one Contact Centre system that integrates with a Customer Relations Management solution.

The College is seeking ways in which to leverage the full potential of Microsoft Teams telephony system whilst ensuring that calls are directed to the appropriate team to deliver the best experience for our students, staff and businesses.

AI and advanced analytics are exploratory at this stage and will be assessed for future potential rather than assumed as in-scope deliverables.

The NPTC are seeking to publish a competitive tender for a Unified Communications.

  • How the procedure runs: Stage 1: ITE Stage 1: Rfe Stage 1: SQ Stage 2: Advertisement Stage 2: Advertisement Stage 3: ITT Stage 4: Standstill Stage 5: Award

CPV: Communications system maintenance services · Desktop communications software development services · Installation services of communications equipment

The lotProcurement structure

single lot · value published
Lot #1Renewal 3 yrsSMEVCSEPublished value£419,999
Contract period: 13 May 2027 – 12 May 2030 (3 yrs) · up to 12 May 2032 with extensionsValue: £419,999 exc. VAT · £503,999 inc. VAT
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: Extensions allowed: Yes (2 x 12 months)

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published award criteria (2)
  • Price
  • Quality
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
5 Jun 2026, 11:20 BST
Last source update
30 Jun 2026, 10:48 BST
Award evaluation window
Submission end – 13 May 2027
Authority reference
CA17239
FTS notice number
2026/S 000-053227
Latest notice
Tender notice (UK4)
Classification (CPV)
Communications system maintenance servicesDesktop communications software development servicesInstallation services of communications equipment
Delivery area
UK
Official registry OCID
ocds-h6vhtk-06ae79 Find a Tender
How it runs

Stage 1: ITE

Stage 1: Rfe

Stage 1: SQ

Stage 2: Advertisement

Stage 2: Advertisement

Stage 3: ITT

Stage 4: Standstill

Stage 5: Award

How it was run

Official notice
Run through: MultiQuote · Who buys & how to bid on MultiQuote
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free
Submission deadline
1 Jul 2026, 12:00 BST
Clarification deadline
19 Jun 2026, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

To access this opportunity, log in to suppliers.multiquote.com ↗ and view the opportunity. If you are not registered with MultiQuote, please visit suppliers.multiquote.com ↗, complete the registration form on the log in page and quote the title and reference of the notice in your registration.

Timeline

5 Jun 2026 → 13 May 2027 · 6 dates
  1. Tender notice published139 days ago
    5 Jun 2026, 11:20 BST
  2. Clarification questions by125 days ago
    19 Jun 2026, 12:00 BST
  3. Latest notice published114 days ago
    30 Jun 2026, 10:48 BST
  4. Submission deadline113 days ago
    1 Jul 2026, 12:00 BST
  5. Today
    22 Oct 2026
  6. Contract startsin 203 days
    13 May 2027, 00:00 BST
  7. Award decision expected byin 204 days
    13 May 2027, 23:59 BST

Notice history

3 events · 2 releases on Find a Tender · since 5 Jun 2026
  1. Tender notice published
    5 Jun 2026, 11:20 BST
    UK4
  2. Tender notice published
    30 Jun 2026, 10:48 BST
    UK4
  3. Deadline moved to 1 Jul 2026, 12:00 BST
    30 Jun 2026, 10:48 BST
    +1 days · was 30 Jun 2026, 13:00 BST

Contracting authority & participating public bodies

NPTC Group of Colleges

Contracting authorityPublic undertaking GB-PPON: PHXM-2376-LVTG Neath Campus, Dwr-y-Felin Road, Neath, Wales, SA10 7RFContact email, phone

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender