Notice and Permit Processing System

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    "description": "This notice is published retrospectively to meet transparency requirements under the Procurement Act 2023. The actual tender period closed on 07 October 2025. No further submissions will be accepted. This publication is for compliance only and links to the award notice for full visibility\nSouthend-on-Sea City Council is engaging the market ahead of its procurement exercise for a secure, cloud-hosted, browser-based Notice and Permit Processing System to manage the full lifecycle of Penalty Charge Notices (PCNs), permits & visitor vouchers (virtual and physical), parking suspensions, and dispensations.\nThe system must integrate with key agencies and platforms, support statutory compliance, improve customer access, and enable real-time enforcement operations.\nOverview of Requirement\nCloud-hosted, browser-based platform for managing PCNs, permits & visitor vouchers (virtual and physical), suspensions, dispensations, and vehicle removals.\nSupports full lifecycle management of parking, bus lane, moving traffic and removal of vehicles.\nIntegrates with DVLA, TEC, TPT, payment systems, and parking hardware.\nProvides self-service portals for evidence, challenges, applications, and payments.\nDelivers automated workflows for PCN progression, appeals, and evidence packs for PCNs.\nOffers reporting dashboards for KPIs and operational analytics for all modules.\nMigrates historical data with full audit controls for PCNs and permits.\nEnsures compliance with existing legislation and future changes or needs.\nSupplies handheld devices with Bluetooth printers deployed for enforcement.\nIncludes dedicated mobilisation support, training and fault management.",
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