Northamptonshire Children's Trust Language Support Services

Official notice

Authority: Northamptonshire Children's Trust (Public body)

Open framework scheme5 lotsServicesOpen procedureAbove thresholdSME suitableVCSE suitable

Sectors: Business Services & Consultancy (79)Health & Social Care (85) Delivery: East Midlands (UKF24)

Framework ceiling (notional)£1,600,000total for 5 lots · framework ceiling, not attributable revenue · 1 value update

Submissions closed 18 Jul 2025awarded 11 Sept 2025

Awarded to AA Global Language Services Limited +12 more5 awards

Framework period 2 yrsends 30 Sept 2027 · up to 30 Sept 2029 with extensions · starts 1 Oct 2025

What is being bought5 lots · detail below

Published requirement description

The objectives of this Framework Agreement is to have a range of Providers that are able to provide high quality Language Support Services to the Trust's clients - both the Children and Young People the Trust is supporting and their wider family network who may also require the service. The service specification describes a requirement to establish a framework agreement with several Service Providers to supply Language Support Services to clients who speak, communicate or read languages other than English, or who need to communicate in English in non-standard ways e.g. via audio media, either individually or in groups.

The Children's Trust is setting up a Framework Agreement for the provision of Language Support Services for an initial period of 24 months, with the option to extend for two additional periods of 12 months each, for a maximum duration of 48 months (2+1+1 years).

The Services sought under this framework agreement will be split into the following five lots:

Lot 1a - Telephone Interpretation Services

Lot 1b - Video Remote Interpretation Services

Lot 2 - Face to Face Interpretation Services

Lot 3 - Translation Services (including hard copy and electronic translation services)

Lot 4 - Sensory Impairment Interpretation and Translation

The Contract has an estimated annual budget of £400,000 (exclusive of VAT) for the delivery of the requirement as set out in the Specification.

CPV: Health and social work services · Interpretation services · Translation services

How this framework works

From the published notice

Type: Closed framework · open framework scheme (admission reopens)
Call-offs: call-offs may be awarded directly or by further competition
Bids received: 21 bids on the busiest of 5 lots · 16 suppliers appointed
Framework period: 2 yrs · up to 4 yrs from 1 Oct 2025
Scheme runs until: 30 Sept 2029
Electronic auction: yes

Published description of the framework

The Award Criteria Questionnaire carries a total weight of 100%, split between Quality and Price.

Quality (50%)
Price (50%)

Lots and requirements (5)Procurement structure

5 lots · all with a published value · same evaluation weights on every lot

Every one of these 5 lots carries the same published figure, £1,600,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.

Lot #1Telephone Interpretation ServicesAwardedRenewal 2 yrsSMEVCSEceiling above

The source published no individual description for this lot.

Contract period: 1 Oct 2025 – 30 Sept 2027 (2 yrs) · up to 30 Sept 2029 with extensions