Find a TenderAwardedContract details notice

Published 23 Jul 2025, 16:35 BST

Official UK procurement notice

North Central London ICB Mental Health Employment Support (Individual Placement & Support, Information Advice and Guidance, and Employment Advisers in NHS Talking Therapies)

Authority: NHS North Central London Integrated Care Board (Central government)·On behalf of: NHS LONDON COMMERCIAL HUB

ServicesOpen procedureAbove thresholdLight touch regime

Sectors: Business Services & Consultancy (79) Delivery: London (UKI)

Published estimate£16,244,473≈ £5.4m / year · £19,493,368 inc. VAT

Submissions closed 12 Sept 2025awarded 16 Dec 2025

Awarded to Hestia Housing and Support

Contract term 3 yrsends 31 Mar 2029 · up to 31 Mar 2031 with extensions · starts 1 Apr 2026

What is being bought

Published requirement description

NHS North Central London ICB Commissioned a Lead Provider who will have contractual responsibility for, and oversee the delivery of services, including both their own provision and those delivered by subcontractors, ensuring fidelity to approved models such as IPS

and EA in TT.

No preliminary market engagement: Preliminary market engagement has been carried out. Notice identifier: 2025/S 000-033438

CPV: Recruitment services

The lotProcurement structure

single lot · value published

Lot #1AwardedRenewal 3 yrsPublished value£16,244,473

Contract period: 1 Apr 2026 – 31 Mar 2029 (3 yrs) · up to 31 Mar 2031 with extensionsValue: £16,244,473 exc. VAT · £19,493,368 inc. VAT

Delivery: London

Extensions: 3 Year contact with the option to extend for an additional 2 years.

79600000 Recruitment services

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

How bids were scored

Quality: 100%

Published award criteria (1)

Quality: Overall Quality and Innovation 55% Deliverability 30% Social Value 15%

Procedure terms & legal framework

From the official record

Procedure method: Open procedure
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Procurement category: Services
Notice status: Awarded
Procurement threshold: Above threshold (FTS publication)
Regulatory regime: Light touch regime
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 23 Jul 2025, 16:35 BST
Last source update: 3 Sept 2026, 14:22 BST
Award evaluation window: Submission end – 26 Nov 2025
Authority reference: PRJ 1394
FTS notice number: 2025/S 000-042504
Latest notice: Contract details notice (UK7)
Classification (CPV): Recruitment services
Delivery area: London (UKI)
Official registry OCID: ocds-h6vhtk-0564de Find a Tender

How it was run

Official notice

Run through: Atamis (Health Family) · Who buys & how to bid on Atamis

Supplier login requiredElectronic submission allowedLanguage: EN

Access & registration note: Free · one account PER buying organisation portal · password resets come "from Salesforce.com" (check spam)

Submission deadline: 12 Sept 2025, 16:00 BST
Clarification deadline: 15 Aug 2025, 16:00 BST
Submission channel: Official e-sourcing portal
Electronic submission: Allowed
Accepted languages: en

Detailed submission instructions & authority contactsFrom official release

All Tender submission documents are available free via Atamis e-tendering portal :

atamis-1928.my.site.com/s/Welcome ↗

(Contract reference C357260)

Timeline

23 Jul 2025 → 3 Sept 2026 · 8 dates

Tender notice published
23 Jul 2025, 16:35 BST
Clarification questions by
15 Aug 2025, 16:00 BST
Submission deadline
12 Sept 2025, 16:00 BST
Award decision expected by330 days ago
26 Nov 2025, 23:59 GMT
Assessment summaries sent309 days ago
18 Dec 2025
Standstill ends293 days ago
2 Jan 2026, 23:59 GMT
Contract starts205 days ago
1 Apr 2026, 00:00 BST
Latest notice published50 days ago
3 Sept 2026, 14:22 BST

Notice history

5 events · 2 releases on Find a Tender · since 23 Jul 2025

Tender notice published
23 Jul 2025, 16:35 BST
UK4
Contract award notice published
18 Dec 2025, 13:24 GMT
UK6
Contract signature expected
4 Jan 2026, 23:59 GMT
scheduled
Contract details notice published
3 Sept 2026, 14:22 BST
UK7
Status changed to complete
3 Sept 2026, 14:22 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £16,244,4731 award exc. VAT

Bids received 1

Named bidders 1published on the award notice

Contracts signed 1latest 1 Apr 2026

Awarded to	Value	Date	Status
Hestia Housing and Support1 Apr 2026 – 31 Mar 2029 · up to 31 Mar 2031Extensions: Contract for 36 months initially, with option to extend for a further 24 months	£16,244,473	16 Dec 2025	Awarded

Contracts

Contract 1 · Hestia Housing and Support
Signed
1 Apr 2026
Value
£16,244,473
Period
1 Apr 2026 – 31 Mar 2029 · up to 31 Mar 2031 with extensions
Status
active
Extensions
The Contract may be extended for an additional period of 2 years at the sole discretion of the Authority.
5 agreed KPIs: Process Indicators · Quality Indicator · Access …
- Process Indicators, B1 - Referral Response and Contact Time - No more than 2 Working Days B2- Referral to first appointment - No more than 7 Working days for 80% of referrals and not less than 95% within 10 Working days.
- Quality Indicator, C1 - User experience and satisfaction C2 - Completion of a quality assurance fidelity review (IPS Only) C3 - Co-production and engagement C4 - User defined recovery outcome
- Access, Year 1 - A minimum of 35 Unemployed people (new ES or new service) This is pro-rated depending on when the ES starts in post. Please note that the first 3 months of the ES role focuses on training building caseloads and building proficiency in employer engagement Year 2 - A minimum of 40 Unemployed people. Note the above figures do not include clients who are employed when they enter IPS. It is expected that access and outcomes for employed and unemployed clients are tracked separately.
- Job Outcomes (Number of people moved into work), AT Least 40% of unemployed people move into paid employment. E.g where an ES supports a minimum of 40 unemployed people per year , this equates to 16 people starting work.
- Number of sustained employment outcomes, At least 65% of previously unemployed people who enter paid employment , sustain employment beyond 13 weeks

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
1final-stage tenders	0	0	—

Who bid

wonHESTIA HOUSING AND SUPPORT · Greater London

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

2 public bodies on the notice

NHS NORTH CENTRAL LONDON INTEGRATED CARE BOARD

Contracting authorityPublic authority - central government GB-NHS: QMJ · GB-PPON: PWBN-7811-DGVX Laycock PDC, Laycock Street, London, London, N1 1THContact name, email

Other public bodies

NHS LONDON COMMERCIAL HUBProcuring entityPublic authority - central governmentManagement of Procurement ProcessGB-PPON: PBWD-3998-QHRQ London, LondonContact email

Bidders & participating suppliers

1 commercial party on the notice

HESTIA HOUSING AND SUPPORTAwarded supplierGB-CHC: 294555GB-COH: 02020165 68 Alie St, London, London, E1 8PXContact email

Official documents & specifications (4)

Official links; attachments are not copied

Tender pack and attachments

Signed contract contractSigned contractPDF

Notices published for this procedure

Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender3 Sept 2026, 14:22 BST
Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender18 Dec 2025, 13:24 GMT
Tender notice tenderTender noticeUK4Tender notice on Find a Tender23 Jul 2025, 16:35 BST