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AwardedFind a Tender · award

Non-Emergency Patient Transport Services (NEPTS) - Croydon Health Services

Buyer: Croydon Health Services NHS Trust →

BuyerCroydon Health Services NHS Trust
StatusAwarded
DeadlineNot published
ValueValue not published
Published29 Jul 2026

What is being bought

Croydon Health Services NHS Trust intends to award a contract for the provision of Non-Emergency Patient Transport Services (NEPTS), including outpatient, discharge, renal, bariatric, mental health, secure transport and high dependency transport services.<br/><br/>The contract is being awarded under Direct Award Process C of the Health Care Services (Provider Selection Regime) Regulations 2023.

Delivery location

UKI62

Categories

Ambulance services 85143000Transport services (excl. Waste transport) 60000000

Lot details

Lot 1

The contract provides Non-Emergency Patient Transport Services for eligible patients requiring transport to and from healthcare services.<br/><br/>The service includes outpatient transport, discharge transport, renal transport, bariatric transport, mental health transport, secure transport and high dependency transport.<br/><br/>Following assessment under the Health Care Services (Provider Selection Regime) Regulations 2023, the Authority determined that Direct Award Process C is the appropriate award process.

Statuscancelled

Award criteria
price

What is included

ItemCategoryQuantity
1Ambulance servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 85. The category anchor is Ambulance services (85143000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 8514,9181 median · 35.5 average (6,625 of 14,918 with a bid count)2.1 average (7,490 of 14,918 with named award suppliers)10 comparable price pairs
Same buyer54 median · 6 average (3 of 5 with a bid count)1 average (3 of 5 with named award suppliers)Not published
Delivery region: UKI622517 median · 18.6 average (9 of 25 with a bid count)14.5 average (10 of 25 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleThis is a Provider Selection Regime (PSR) intention to award notice published under the Health Care Services (Provider Selection Regime) Regulations 2023.<br/><br/>The award is being made using Direct Award Process C.<br/><br/>The Public Contracts Regulations 2015 do not apply to this award.<br/><br/>Croydon Health Services NHS Trust intends to observe the mandatory eight working day standstill period commencing on the day after publication of this notice.<br/><br/>Subject to no representations being received during the standstill period, the Trust intends to enter into the contract with the identified provider.
Rationale classificationsThe works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

071705-2026-1

Statusactive
Value£6,810,000

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-06d679
Latest release ID071705-2026
Latest release timestampWed Jul 29 2026 12:29:12 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodlimited
Procurement method detailsAward procedure without prior publication of a call for competition
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release3

Notice history

DateEventReference
29 Jul 2026award, contract071705-2026

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "071705-2026",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 1,
        "measure": "bids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2026-07-29T13:29:12+01:00",
  "ocid": "ocds-h6vhtk-06d679",
  "buyer": {
    "id": "GB-FTS-12435",
    "name": "Croydon Health Services NHS Trust"
  },
  "awards": [
    {
      "id": "071705-2026-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-52819",
          "name": "HATS Group Limited"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "W186189",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "hasOptions": false,
        "description": "The contract provides Non-Emergency Patient Transport Services for eligible patients requiring transport to and from healthcare services.<br/><br/>The service includes outpatient transport, discharge transport, renal transport, bariatric transport, mental health transport, secure transport and high dependency transport.<br/><br/>Following assessment under the Health Care Services (Provider Selection Regime) Regulations 2023, the Authority determined that Direct Award Process C is the appropriate award process.",
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKI62"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85143000",
            "scheme": "CPV",
            "description": "Ambulance services"
          }
        ]
      }
    ],
    "title": "Non-Emergency Patient Transport Services (NEPTS) - Croydon Health Services",
    "status": "complete",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Croydon Health Services NHS Trust intends to award a contract for the provision of Non-Emergency Patient Transport Services (NEPTS), including outpatient, discharge, renal, bariatric, mental health, secure transport and high dependency transport services.<br/><br/>The contract is being awarded under Direct Award Process C of the Health Care Services (Provider Selection Regime) Regulations 2023.",
    "classification": {
      "id": "60000000",
      "scheme": "CPV",
      "description": "Transport services (excl. Waste transport)"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "This is a Provider Selection Regime (PSR) intention to award notice published under the Health Care Services (Provider Selection Regime) Regulations 2023.<br/><br/>The award is being made using Direct Award Process C.<br/><br/>The Public Contracts Regulations 2015 do not apply to this award.<br/><br/>Croydon Health Services NHS Trust intends to observe the mandatory eight working day standstill period commencing on the day after publication of this notice.<br/><br/>Subject to no representations being received during the standstill period, the Trust intends to enter into the contract with the identified provider.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "D_TECHNICAL",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
        "description": "The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-FTS-12435",
      "name": "Croydon Health Services NHS Trust",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI62",
        "locality": "Croydon",
        "postalCode": "CR7 7YE",
        "countryName": "United Kingdom",
        "streetAddress": "Croydon University Hospital, 530 London Road"
      },
      "details": {
        "url": "https://www.croydonhealthservices.nhs.uk/",
        "buyerProfile": "https://www.croydonhealthservices.nhs.uk/",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "07",
            "scheme": "COFOG",
            "description": "Health"
          }
        ]
      },
      "identifier": {
        "legalName": "Croydon Health Services NHS Trust"
      },
      "contactPoint": {
        "name": "Estates & Facilities Procurement Team",
        "email": "efprocurement@stgeorges.nhs.uk"
      }
    },
    {
      "id": "GB-FTS-52819",
      "name": "HATS Group Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI4",
        "locality": "London",
        "postalCode": "SW19 8UG",
        "countryName": "United Kingdom",
        "streetAddress": "44 Weir Road"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "03135655",
        "legalName": "HATS Group Limited"
      },
      "contactPoint": {
        "email": "procurement@hatsgroup.com"
      }
    },
    {
      "id": "GB-FTS-2163",
      "name": "High Court of Justice for England and Wales",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "postalCode": "WC2A 2LL",
        "countryName": "United Kingdom",
        "streetAddress": "The Strand"
      },
      "identifier": {
        "legalName": "High Court of Justice for England and Wales"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "071705-2026-1",
      "value": {
        "amount": 6810000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "071705-2026-1",
      "dateSigned": "2026-07-28T00:00:00+01:00"
    }
  ],
  "initiationType": "tender"
}
Complete JSON history (1 releases)
29 Jul 2026 · 071705-2026 · award, contract
{
  "id": "071705-2026",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 1,
        "measure": "bids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2026-07-29T13:29:12+01:00",
  "ocid": "ocds-h6vhtk-06d679",
  "buyer": {
    "id": "GB-FTS-12435",
    "name": "Croydon Health Services NHS Trust"
  },
  "awards": [
    {
      "id": "071705-2026-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-52819",
          "name": "HATS Group Limited"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "W186189",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "hasOptions": false,
        "description": "The contract provides Non-Emergency Patient Transport Services for eligible patients requiring transport to and from healthcare services.<br/><br/>The service includes outpatient transport, discharge transport, renal transport, bariatric transport, mental health transport, secure transport and high dependency transport.<br/><br/>Following assessment under the Health Care Services (Provider Selection Regime) Regulations 2023, the Authority determined that Direct Award Process C is the appropriate award process.",
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKI62"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85143000",
            "scheme": "CPV",
            "description": "Ambulance services"
          }
        ]
      }
    ],
    "title": "Non-Emergency Patient Transport Services (NEPTS) - Croydon Health Services",
    "status": "complete",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Croydon Health Services NHS Trust intends to award a contract for the provision of Non-Emergency Patient Transport Services (NEPTS), including outpatient, discharge, renal, bariatric, mental health, secure transport and high dependency transport services.<br/><br/>The contract is being awarded under Direct Award Process C of the Health Care Services (Provider Selection Regime) Regulations 2023.",
    "classification": {
      "id": "60000000",
      "scheme": "CPV",
      "description": "Transport services (excl. Waste transport)"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "This is a Provider Selection Regime (PSR) intention to award notice published under the Health Care Services (Provider Selection Regime) Regulations 2023.<br/><br/>The award is being made using Direct Award Process C.<br/><br/>The Public Contracts Regulations 2015 do not apply to this award.<br/><br/>Croydon Health Services NHS Trust intends to observe the mandatory eight working day standstill period commencing on the day after publication of this notice.<br/><br/>Subject to no representations being received during the standstill period, the Trust intends to enter into the contract with the identified provider.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "D_TECHNICAL",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
        "description": "The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-FTS-12435",
      "name": "Croydon Health Services NHS Trust",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI62",
        "locality": "Croydon",
        "postalCode": "CR7 7YE",
        "countryName": "United Kingdom",
        "streetAddress": "Croydon University Hospital, 530 London Road"
      },
      "details": {
        "url": "https://www.croydonhealthservices.nhs.uk/",
        "buyerProfile": "https://www.croydonhealthservices.nhs.uk/",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "07",
            "scheme": "COFOG",
            "description": "Health"
          }
        ]
      },
      "identifier": {
        "legalName": "Croydon Health Services NHS Trust"
      },
      "contactPoint": {
        "name": "Estates & Facilities Procurement Team",
        "email": "efprocurement@stgeorges.nhs.uk"
      }
    },
    {
      "id": "GB-FTS-52819",
      "name": "HATS Group Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI4",
        "locality": "London",
        "postalCode": "SW19 8UG",
        "countryName": "United Kingdom",
        "streetAddress": "44 Weir Road"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "03135655",
        "legalName": "HATS Group Limited"
      },
      "contactPoint": {
        "email": "procurement@hatsgroup.com"
      }
    },
    {
      "id": "GB-FTS-2163",
      "name": "High Court of Justice for England and Wales",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "postalCode": "WC2A 2LL",
        "countryName": "United Kingdom",
        "streetAddress": "The Strand"
      },
      "identifier": {
        "legalName": "High Court of Justice for England and Wales"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "071705-2026-1",
      "value": {
        "amount": 6810000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "071705-2026-1",
      "dateSigned": "2026-07-28T00:00:00+01:00"
    }
  ],
  "initiationType": "tender"
}