Official UK procurement notice
Non-emergency Patient Transport Service for Kent & Medway
Authority: NHS KENT AND MEDWAY INTEGRATED CARE BOARD (Central government)·Consortium: 2 public authorities
What is being bought
Published requirement descriptionNHS Kent & Medway Integrated Care Board (acting as the Co-ordinating Commissioner) and<br/>NHS South East London Integrated Care Board (acting as the Associate Commissioner) have undertaken a procurement process for a Non-Emergency Patient Transport Service. The<br/>contract duration will be for an initial period of 5 years with an option to extend for up to a<br/>further 3 years as required.
CPV: Health services
The lotProcurement structure
single lot · no lot value publishedLot #1NHS Kent & Medway Integrated Care Board (acting as the Co-ordinating Commissioner) andAwarded
NHS Kent & Medway Integrated Care Board (acting as the Co-ordinating Commissioner) and<br/>NHS South East London Integrated Care Board (acting as the Associate Commissioner) have<br/>undertaken a procurement process for a Non-Emergency Patient Transport Service. The aim<br/>of the Kent and Medway Non-Emergency Patient Transport Service is to provide non-urgent,<br/>planned transportation of eligible Kent and Medway patients with a medical need for transport to and from premises providing NHS healthcare, and/or between providers of NHS funded<br/>healthcare. This encompasses a wide range of vehicle types and levels of care<br/>consistent with the patients’ medical needs. The service consists of journeys for patients requiring renal dialysis, outpatient appointments, transfers and discharges. The service is<br/>critical to support patients and to ensure that health services can work effectively and on time by transporting patients to healthcare appointments and supporting hospital discharges. The model is based on a single point of access where journey requests are made<br/>directly by patients/carers and or appropriate healthcare professionals.<br/>The geographical scope of this contract includes the transport of all Kent and Medway patients to points of care within Kent, Medway, Bromley, Bexley and also King’s College Hospital and Guy’s and St Thomas’ (GSTT) hospital sites.<br/>The Transport Provider will ensure that patients access their hospital treatment on time and that the wider system has timely access to patient transport that supports patient care and<br/>flow.<br/>This contract relates to an existing service with the intention to award being made to an existing provider.<br/>The Contract will commence April 2026 for 5 years with the Commissioner having the option<br/>to extend the Contract for a further 3 years.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (5)
- Quality & Innovation: 36%
- Improving access, reducing health inequalities and facilitating choice: 6%
- Value: 35%
- Social value: 10%
- Integration, collaboration & service sustainability: 13%
Published award criteria (5)
- Quality & Innovation: 36%
- Integration, collaboration & service sustainability: 13%
- Improving access, reducing health inequalities and facilitating choice: 6%
- Social value: 10%
- Value: 35%
- Price carries 35 of 100 points: a 10% discount moves about 3.5 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 20 Dec 2024, 14:00 GMT
- Last source update
- 1 Apr 2026, 11:43 BST
- Award evaluation window
- 31 Jan 2025 – …
- FTS notice number
2026/S 000-030268- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04ca35Find a Tender
Publisher note: This is a Provider Selection Regime (PSR) intention to award notice.<br/>The awarding of this contract is subject to the Health Care Services (Provider Selection<br/>Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement<br/>Act 2023 do not apply to this award. The publication of this notice marks the start of the<br/>standstill period. Representations by providers must be made to the relevant authority by<br/>23:59 on the 10th October 2025. This contract has not yet formally been awarded; this notice<br/>serves as an intention to award a contract under the competitive process of the PSR.<br/>Written representations should be sent to [email protected].<br/>Award decision-makers - Kent & Medway ICB Board<br/>Conflicts of Interest: No conflicts of interest raised.<br/>The lifetime value of the contract is expected to be £210,674,927.00<br/>The Key Criteria used and weighted by the authority were as follows:<br/>Quality and Innovation 36%<br/>Value 35%<br/>Integration, collaboration, and service sustainability 13%<br/>Improving access, reducing health inequalities, and facilitating choice 6%<br/>Social value 10%<br/>The rationale for this was based on the detailed list of all requirements according to the<br/>specification and requirements of the integrated care system.
How it was run
Official noticeTender documents are also served through a separate tool: https://health-family.force.com/s/Welcome ↗
- Submission deadline
- 31 Jan 2025, 12:00 GMT
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bid validity
- 180 days from the deadline
- Bids opened
- 31 Jan 2025, 12:00 GMT
Timeline
31 Jan 2025 → 1 Apr 2026 · 3 dates- Submission deadline31 Jan 2025, 12:00 GMT
- Bids opened31 Jan 2025, 12:00 GMT
- Notice published207 days ago1 Apr 2026, 11:43 BST
Notice history
1 event · 5 releases on Find a Tender- Status changed to complete4 Jun 2025, 15:38 BST
Published amendments (2 · 0 deadline changes)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | TextVI.3 | This is a Provider Selection Regime (PSR) intention to award notice.The awarding of this contract is subject to the Health Care Services (Provider SelectionRegime) Regulations 2023. For the avoidance of doubt, the provisions of the ProcurementAct 2023 do not apply to this award. The publication of this notice marks the start of thestandstill period. Representations by providers must be made to the… | This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. This contract has now been formally awarded using the competitive process.Date of Award: 31st March 2026The life… |
Following publication of this notice, several representations were received by the Contract Authority. Following review, and in accordance with regulation 12(4)((d)((ii) of the Healthcare Services (Provider Selection Regime) Regulations 2023, the Contracting Authority decided to go back to an earlier stage in the process, namely the evaluation stage. The evaluation and moderation of bids was ther…
1 amendment published without a description.
Routine re-releases (5)
- 2025-06: 1 release · 4 Jun 2025
- 2024-12: 1 release · 20 Dec 2024
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| G4S CARE AND JUSTICE SERVICES (UK) LIMITED | £133,405,265 † | — | Awarded |
| G4S CARE AND JUSTICE SERVICES (UK) LIMITED | £210,674,927 † | — | Awarded |
Contracts
Contract 060612-2025-1 · G4S CARE AND JUSTICE SERVICES (UK) LIMITED
- Signed
- 29 Sept 2025
- Value
- £210,674,927
- Status
- active
Contract 029975-2025-1 · G4S CARE AND JUSTICE SERVICES (UK) LIMITED
- Signed
- 4 Jun 2025
- Value
- £133,405,265
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 7bids | 2 | — | — |
Contracting authority & participating public bodies
2 public bodies on the noticeConsortium members and other public bodies
- NHS South East London Integrated Care BoardContracting authority
Dispute resolution & review bodies
- NHS EnglandReview body
Bidders & participating suppliers
1 commercial party on the notice- G4S CARE AND JUSTICE SERVICES (UK) LIMITEDAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.