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Published 15 Apr 2026, 11:12 BST

Official UK procurement notice

NHSE1085 - Dental Clinical Assessment Booking Service (DCABS)

Official notice

Authority: NHS Humber and North Yorkshire Integrated Care Board (ICB) (NHS & healthcare)·Consortium: 2 public authorities

ServicesOpen procedure
Published estimate£25,539,241exc. VAT · 1 value update
Submissions closed 4 Sept 2026
Next notice expected 18 Jun 2026

What is being bought

Published requirement description

North of England Commissioning Support (NECS) is a commissioning support service working for and on behalf of NHS Humber and Yorkshire Integrated Care Board (the Relevant Authority) who are undertaking a competition to provide Dental Clinical Assessment (advice) and Booking Service (DCABS).

The Dental Clinical Advice & Booking Service (DCABS) is a key component of the Yorkshire & Humber integrated urgent care system operating 365 days per year, 24 hours a day.

The Service ensures callers (aged 5 years and over) to the NHS111 dental line are triaged, assessing the caller's need for urgent dental care using the national dental urgent care module; deliver advice and book appointments directly for urgent dental treatment where clinically necessary with urgent dental treatment providers. The service adopts a 'Consult and Complete' approach to service delivery with clinical advice provided by appropriately trained staff and appropriate onward referral.

In addition, receive patients via NHS111 online assessed as having an urgent dental problem requiring a call back to make an appointment.

Also, receive calls transferred by warm transfer from NHS111 for patients under 5 or dental callers who have been identified through the full NHS Pathways as having an urgent dental problem and who will require an appointment with an urgent dental care provider.

Contract Start Date: 01 April 2027

Contract End Date: 31 March 2034

The contract term is for an initial period of 5 years, with an option to extend for a further 2 years at the discretion of the Relevant Authority and subject to satisfactory contractual and financial performance.

CPV: Health and social work services · In communication technology

The lotProcurement structure

single lot · no lot value published
Lot #1Renewal
Delivery: Yorkshire & Humber · Yorkshire and the Humber
Extensions: The contract term is for an initial period of 5 years, with an option to extend for a further 2 years at the discretion of the Relevant Authority and subject to satisfactory contractual and financial performance. · The contract term is for an initial period of 5 years, with an option to extend for a further 2 years at the discretion of the Relevant Authority and subject to satisfactory contractual and financial performance.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 45%Price: 10%Social value: 10%Environmental: 35%
Published sub-criteria (5)
  • Quality and Innovation: 27%
  • Improving Access, Reducing Health Inequalities and Facilitating Choice: 18%
  • price: 10%
  • Social Value: 10%
  • Integration, Collaboration and Service Sustainability: 35%
Published award criteria (5)
  • Integration, Collaboration and Service Sustainability: 35%
  • Quality and Innovation: 27%
  • Improving Access, Reducing Health Inequalities and Facilitating Choice: 18%
  • Social Value: 10%
  • Price: 10%
What this means for your bid
  • Price carries 10 of 100 points: a 10% discount moves about 1 point. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
15 Apr 2026, 11:12 BST
Last source update
3 Aug 2026, 09:26 BST
Award evaluation window
4 Sept 2026 – …
Authority reference
NHSE1085
FTS notice number
2026/S 000-073001
Classification (CPV)
Health and social work servicesIn communication technology
Delivery area
Yorkshire & Humber (UKE)
Official registry OCID
ocds-h6vhtk-0682b7 Find a Tender

Publisher note: NECS is utilising an electronic tendering tool to manage this competition and communicate with potential providers. Accordingly, there will be no hard copy documents issued to potential providers and all communications with NECS, including response submissions, will be conducted via the Atamis portal at: https://health-family.force.com/s/Welcome It is free to register on the portal and it can be accessed at any time of day providing you have a working internet connection. Should providers have any queries, or are having problems registering on the portal; they should contact the Atamis helpdesk via: [email protected] or phone number 0800 0988201 The helpdesk is open Monday - Friday between 08.00 am - 06.00 pm If TUPE applicable The "Transfer of Undertakings (Protection of Employment) Regulations 2006" as amended by the "Collective Redundancies and Transfer of Undertaking (Protection of Employment) (Amendment) Regulation 2014" (TUPE) may apply to this contract. However, Providers are advised to obtain their own legal advice and carry out due diligence including the New Fair Deal non-statutory policy setting out how pensions issues are to be dealt with when staff are compulsorily transferred from the public sector to independent providers delivering public services

How it was run

Official notice
Run through: Atamis legacy domain (health-family.force.com) · Who buys & how to bid on Atamis
Supplier login requiredLanguage: EN
Access & registration note: Legacy Salesforce domain still used in notices — use the current Atamis portal · this portal address is a legacy domain; the operator has migrated
Submission deadline
4 Sept 2026, 12:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bids opened
4 Sept 2026, 13:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

18 Jun 2026 → 4 Sept 2026 · 4 dates
  1. Next notice expected132 days ago
    18 Jun 2026, 00:00 BST
  2. Notice published86 days ago
    3 Aug 2026, 09:26 BST
  3. Submission deadline54 days ago
    4 Sept 2026, 12:00 BST
  4. Bids opened54 days ago
    4 Sept 2026, 13:00 BST

Notice history

5 events · 2 releases on Find a Tender · since 3 Aug 2026
  1. Published value published: £25,539,241
    3 Aug 2026, 09:26 BST
  2. Status changed to active
    3 Aug 2026, 09:26 BST
  3. Procurement method changed
    3 Aug 2026, 09:26 BST
  4. Deadline published: 4 Sept 2026, 12:00 BST
    3 Aug 2026, 09:26 BST
  5. Buyer details updated
    3 Aug 2026, 09:26 BST

Contracting authority & participating public bodies

2 public bodies on the notice

NHS Humber North Yorkshire ICB

Contracting authorityNHS & healthcareBody governed by public lawHealth GB-NHS: QOQ Hull, Yorkshire & HumberContact email Published organisation website ↗

Consortium members and other public bodies

Dispute resolution & review bodies

  • NHS Humber and Yorkshire Integrated Care BoardReview body Humber and YorkshireContact email

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.