NHS SY ICB - Rotherham Place - Safe Space Service- 2024

Overarching Aim:<br/>To provide peer-led practical and emotional support in a safe, calming, and non-medical environment for people who are experiencing a mental health crisis or severe emotional distress.<br/>Outcomes:<br/>1. People accessing the Service report that the physical environment is calm and relaxed and that they feel less isolated and have developed connections/friendships.<br/><br/>2. People accessing the Service show positive signs of recovery / Crisis de-escalation.<br/><br/>3. The Service is flexible and responsive, adapting to the individual needs of the person in terms of their circumstances i.e. strengths, level of risk, culture, ethnicity, language, age and disability.<br/><br/>4. The voices of people who access the Service are heard and feedback is used to drive service improvement.<br/><br/>5. Mapping of individuals full care journeys across different services demonstrates the integration and effectiveness of the Service.<br/><br/>6. A resilient workforce who are supported to develop to their full potential.<br/><br/>7. People who access the Service experience compassionate, person centred care and support.<br/><br/>Objectives<br/>1. Create a relaxed and supportive space (virtual and/or physical) where connections with others can help build confidence, reduce isolation, and promote friendship.<br/><br/>2. Deliver lower- level psychological interventions and diversionary/exploratory activities that will stabilise the immediate situation and reduce any imminent risk.<br/><br/>3. Promote the Service and support access for those who experience health inequalities – including but not limited to those with protected characteristics.<br/><br/>4. Ensure that engagement with and involvement of the people who use the Service is embedded within all aspects of Service delivery.<br/><br/>5. Work collaboratively with system partners to embed the Service within the Rotherham Crisis Pathway and connect to the wider Rotherham offer.<br/><br/>6. Build a workforce of volunteer and paid peer support workers (experts by experience) who are supported through the provision of weekly supervision / daily peer facilitation support/buddy arrangements and continued professional development.