NHS South Yorkshire ICB - Non-Emergency Patient Transport Service

{
  "id": "007551-2025",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "2",
        "value": 1,
        "measure": "bids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2025-02-28T15:22:21Z",
  "ocid": "ocds-h6vhtk-04e8b5",
  "buyer": {
    "id": "GB-FTS-113634",
    "name": "NHS South Yorkshire Integrated Care Board"
  },
  "awards": [
    {
      "id": "007551-2025-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-139549",
          "name": "Yorkshire Ambulance Service NHS Trust"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "SYICB/ICS/NS/25/70",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "hasOptions": false,
        "description": "Service Users who are eligible for transport will receive safe, timely, dignified and comfortable transport, without detriment to their medical condition.<br/>The service provider will ensure that service delivery is high quality, responsive, high performing, provides value for money, is environmentally efficient, considers sustainability and innovative in the use of information technology.<br/>To provide a safe environment with suitable trained staff for Service Users to travel to their appointment.<br/>The Service Provider must demonstrate a commitment to reduce carbon emissions and the carbon footprint of service users journeys where possible.<br/><br/>SY ICB are intending to award a contract  to an existing provider following direct award process C.<br/><br/>The approx. lifetime value of the contract will be £5,025,900 for the 6 month period.<br/><br/>The contract will run from 1st April 2025 to 30th September 2025. Additional information: Key criteria used to make a decision:<br/><br/>Key Criteria 1 - Quality & Innovation - Weighting 25%<br/><br/>There are currently no significant performance issues with the YAS contract.<br/><br/>•\tThere are no and have been no breach notices or remedial action against the contract <br/><br/>•\tThe provider continues to meet with and engage with us a commissioner to discuss any concerns, issues or potential rationale for deviation in performance.<br/><br/>Key Criteria 2 - Value - Weighting 20%<br/><br/>YAS is an anchor NHS organisation, rooted in Yorkshire & Humber with a long-term stake in improving patient outcomes and supporting the success of the whole system. The expertise and perspective the organisation brings to the table are valued across South Yorkshire. <br/><br/>It is  estimated that around £460 million is spent on NEPTS a year across England – at an average cost of around £38 per journey. That represents about £1 in every £275 spent by the NHS, approximately the same as the total cost of radiotherapy. For people with a medical or severe mobility need, non-emergency patient transport services (NEPTS) provide an essential means to access the NHS, who otherwise might not be able to attend appointments.<br/><br/>The provider  has a consistent approach to Eligibility and  prioritises resource where it is most needed and contain service costs<br/><br/>YAS Lead Provider service model is flexible to take advantage of sub-contracted capacity where this offers VfM for the system  <br/><br/><br/>There are currently no performance notices for any of the KPIs associated with the contract.<br/><br/>Key Criteria 3 - Integration, collaboration and service sustainability - Weighting 25%<br/><br/>YAS also sits on the 4 Place UEC Boards which meet monthly, which consists of partners across SY including Trusts, Local Authority, Primary Care and VSCE sectors.<br/><br/>In 23/24 160,568 journeys for all mobilities was undertaken by the service provider. The Provider  works collaboratively with system partners ensuring  greater regional alignment to  create a consistent minimum service offer for patients and acute trust partners-  simpler interface, avoiding delays and confusion<br/><br/>PTS Patient Charter explains the providers  responsibilities and  commitment to providing the highest quality service to SY patients. It has been designed in conjunction with hospitals and other healthcare organisations and professionals in South Yorkshire.<br/><br/>In 2024, a South Yorkshire wide patient involvement survey was undertaken with YAS to see how the service could be improved. The Four Healthwatch's across South Yorkshire supported this work with YAS. Feedback from patients included patients valued the NEPTS service and that is an essential part of people`s care and would limit or stop attendance at hospital appointments if not available to people that need it. <br/><br/>The provider has actively listened to  patients, staff,  volunteers, our SY  communities and our healthcare partners to make sure their strategy is reflective of their views and expectations:<br/><br/>The provider has committed to deliver the most clinically appropriate response for every patient, wherever and where they need it. Provide care that is personalised, joined up and co-ordinated with the wider healthcare  system, deliver quality care that is evidence informed, person centred, safe and compassionate and provide support and care delivered by professional, kind and respectful staff.<br/><br/>Key Criteria 4 - Improving access, reducing health inequalities and facilitating choice - Weighting 20%<br/><br/>The service is available to those who meet the national eligibility criteria. Ensuring that those patients receive safe, timely and comfortable transport to their destination providing the most appropriate vehicle and workforce to undertake the journey irrespective of the Service User’s mobility.<br/><br/>In South Yorkshire there is a population of 1.37 millions, 18% of people aged 65 and over, 36.7% of people live in the bottom 20% of most deprived areas nationally. 16.9% belong to an ethnic minority, Prevalence of issues related to obesity and smoking, such as breathing problems, diabetes and heart disease<br/><br/>Provide a service that is accessible to all and makes reasonable adjustments to support those who need them<br/>- Develop  the use of data, patient/community engagement and insight, evidence and evaluation to better understand access, experience, barriers and outcomes for specific population groups<br/> - Increased use of analysis, intelligence and sharing of data to inform population health priorities and system prevention initiatives<br/> - Develop  organisational education/awareness programmes on reducing health inequalities<br/> - Engage with SY ICB  to develop more opportunities VCSE and local authority engagement<br/>-Working in collaboration with people who have lived experience of health services, engaging with NHS England`s Strategic Coproduction Group.<br/><br/>Key Criteria 5 - Social Value - Weighting 10%<br/><br/>Current Initiatives in line with the NHS Green Plan<br/><br/>Delivering Net Zero Strategy <br/>NEPTS Fleet conversion to EV underway, currently largest EV fleet of any ambulance service, charging infrastructure within estate to support EV roll out <br/>Investment in local people and communities<br/>Expansive and Award-winning apprenticeship programme<br/>Career development pathways and volunteering programmes across all services<br/>Actively supporting staff Health & Well-being<br/>Investment in local economies <br/>NEPTS Lead Provider sub-contract service model, delivery in partnership with local businesses & VCSE providers <br/><br/>Continuing to deliver on the Green Plan.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard.",
              "type": "quality",
              "description": "100"
            },
            {
              "name": "Price",
              "type": "cost",
              "description": "0"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "South Yorkshire"
        },
        "deliveryAddresses": [
          {
            "region": "UKE3"
          }
        ]
      }
    ],
    "title": "NHS South Yorkshire ICB - Non-Emergency Patient Transport Service",
    "status": "complete",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Service Users who are eligible for transport will receive safe, timely, dignified and comfortable transport, without detriment to their medical condition.",
    "classification": {
      "id": "85143000",
      "scheme": "CPV",
      "description": "Ambulance services"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by 12th March 2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "D_OUTSIDE_SCOPE",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
        "description": "The procurement falls outside the scope of application of the directive"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-FTS-113634",
      "name": "NHS South Yorkshire Integrated Care Board",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKE32",
        "locality": "Sheffield",
        "postalCode": "S1 3FG",
        "countryName": "United Kingdom",
        "streetAddress": "197 Eyre Street"
      },
      "details": {
        "url": "https://www.southyorkshire.icb.nhs.uk/",
        "buyerProfile": "https://www.southyorkshire.icb.nhs.uk/",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "07",
            "scheme": "COFOG",
            "description": "Health"
          }
        ]
      },
      "identifier": {
        "legalName": "NHS South Yorkshire Integrated Care Board"
      },
      "contactPoint": {
        "name": "Procurement department",
        "email": "syicb.procurement@nhs.net"
      }
    },
    {
      "id": "GB-FTS-139549",
      "name": "Yorkshire Ambulance Service NHS Trust",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Wakefield",
        "postalCode": "WF2 0XQ",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "legalName": "Yorkshire Ambulance Service NHS Trust"
      }
    },
    {
      "id": "GB-FTS-61899",
      "name": "NHS South Yorkshire ICB",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Sheffield",
        "postalCode": "S9 4EU",
        "countryName": "United Kingdom",
        "streetAddress": "722 Prince of Wales Road"
      },
      "details": {
        "url": "https://www.southyorkshire.icb.nhs.uk"
      },
      "identifier": {
        "legalName": "NHS South Yorkshire ICB"
      }
    },
    {
      "id": "GB-FTS-108768",
      "name": "Independent Choice and Procurement Panel.",
      "roles": [
        "mediationBody"
      ],
      "address": {
        "locality": "London",
        "postalCode": "SE1 8UG",
        "countryName": "United Kingdom",
        "streetAddress": "Wellington House"
      },
      "details": {
        "url": "https://www.england.nhs.uk"
      },
      "identifier": {
        "legalName": "Independent Choice and Procurement Panel."
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "007551-2025-1",
      "value": {
        "amount": 5025900,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "007551-2025-1",
      "dateSigned": "2025-02-21T00:00:00Z"
    }
  ],
  "description": "This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to decision makers by 12th March 2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.<br/><br/>Written representations should be sent to syicb.procurement@nhs.net.<br/><br/>The decision makers were the Formal Executive Board on the 18th September 2024.<br/><br/>No conflicts of interest were declared.",
  "initiationType": "tender"
}