NHS Sheffield CCG : Crisis Café (Lot 1) and Wellbeing Ambassadors (non-clinical) (Lot 2)

Crisis Café Lot 1 :

• The crisis café will deliver crisis support to those experiencing a mental health crisis.
• The café will allow access without prior arrangement of wait in a safe environment.
• A ‘hot drink’, a ‘listening ear’, practical support or help to access specialist mental health services (if required) will be provided.
• We expect the café to be staffed by people with experience, knowledge and expertise in mental health.
• The café is anticipated to operate 7 days per week opening (as a minimum) between 6pm and 12am (the provider will be expected to evaluate and refine opening times after the first 12 months to align to informed levels of demand)

Wellbeing Ambassadors (non-clinical) (Lot 2):

• The Wellbeing Ambassadors will support people who are being seen in the hospital Emergency Department or will help people to access the Crisis Café.
• The ambassadors may also provide support to individuals who are on waiting lists or awaiting a decision over their mental health and ongoing treatment/interventions. Additional information: This lot was not awarded. The funding for this lot was £250,000 to £300,000 per annum. The contract length was for 2 years with an option of a 2 year extension. Maximum contract length would be 4 years. The value in this notice is for 4 years.

Wellbeing Ambassadors (non-clinical) (Lot 2):

• The Wellbeing Ambassadors will support people who are being seen in the hospital Emergency Department or will help people to access the Crisis Café.
• The ambassadors may also provide support to individuals who are on waiting lists or awaiting a decision over their mental health and ongoing treatment/interventions. Additional information: This lot awarded. The contract duration is 2 years with option to extend by 2 years making a total of 4 years. The annual funding is £15,000 per annum.

Wellbeing Ambassadors (non-clinical) (Lot 2):

• The Wellbeing Ambassadors will support people who are being seen in the hospital Emergency Department or will help people to access the Crisis Café.
• The ambassadors may also provide support to individuals who are on waiting lists or awaiting a decision over their mental health and ongoing treatment/interventions. Additional information: The contracts for this service will be for two years with an option to extend for a further 2 years subject to mutual agreement between the Authority and provider. The maximum length of the contract will be four years. The Wellbeing Ambassadors (non-clinical) (Lot 2) funding will be £15,000 per. annum.

Crisis Café Lot 1 :

• The crisis café will deliver crisis support to those experiencing a mental health crisis.
• The café will allow access without prior arrangement of wait in a safe environment.
• A ‘hot drink’, a ‘listening ear’, practical support or help to access specialist mental health services (if required) will be provided.
• We expect the café to be staffed by people with experience, knowledge and expertise in mental health.
• The café is anticipated to operate 7 days per week opening (as a minimum) between 6pm and 12am (the provider will be expected to evaluate and refine opening times after the first 12 months to align to informed levels of demand) Additional information: The contract for this service will be for two years with an option to extend for a further 2 years subject to mutual agreement between the Authority and provider. The maximum length of the contracts will be four years. The funding for Crisis Café Lot 1 will be £250,000 to £300,000 per annum. The value in this notice is for the full 4 years.