AwardedFind a Tender · award

NHS Patient Survey

Buyer: Mid Yorkshire Hospitals NHS Trust →

BuyerMid Yorkshire Hospitals NHS Trust

StatusAwarded

DeadlineNot published

ValueValue not published

Published3 Jul 2024

What is being bought

Patient Experience Feedback Support

Delivery location

UKE21

Lot details

Lot 1

Patient Experience Feedback Support to include NHS Patient Survey and Patient Friends and Family Test

Statuscancelled

Award criteria
technical — 70
Price — 30

What is included

Item	Category	Quantity
1	Survey analysis services, Survey services	Not published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 79. The category anchor is Survey services (79311000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison set	Procedures	Reported bids per procedure	Named award suppliers	Price evidence
Market: CPV division 79	13,741	4 median · 30.9 average (5,803 of 13,741 with a bid count)	3.2 average (6,508 of 13,741 with named award suppliers)	1 comparable price pairs
Same buyer	1	Not published	Not published	Not published
Delivery region: UKE21	32	5.5 median · 6.2 average (14 of 32 with a bid count)	1.5 average (15 of 32 with named award suppliers)	Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published

Dynamic purchasing systemNot published

Competitive procurementNot published

Recurring requirementNot published

Procurement method rationaleNot published

Rationale classificationsNot published

Special regimeNot published

Covered byNot published

Submission policyNot published

Selection criteriaNot published

Risk detailsNot published

Planning & early market engagement

BudgetNot published

No-engagement rationaleNot published

Planning documents0

Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

020297-2024-1

Statusactive

SupplierIQVIA UK

Contracts

020297-2024-1

Statusactive

Value£220,954

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCID	ocds-h6vhtk-042120
Latest release ID	020297-2024
Latest release timestamp	Wed Jul 03 2024 13:31:06 GMT+0000 (Coordinated Universal Time)
Source	find-a-tender
Official notice URL	Not published
Tender status	complete
Procurement method	open
Procurement method details	Open procedure
Main procurement category	services
Above threshold	Not published
Legal basis	32014L0024
Tender period: start	Not published
Tender period: end	Not published
Expression of interest deadline	Not published
Enquiry deadline	Not published
Award period: start	Not published
Award period: end	Not published
Submission method details	Not published
Submission languages	Not published
Electronic catalogue policy	Not published
Total tender value	Not published
Tender lots in source	1
Tender items in source	1
Tender documents in source	0
Awards in latest release	1
Contracts in latest release	1
Parties in latest release	4

Notice history

Date	Event	Reference
3 Jul 2024	award, contract	020297-2024
1 Dec 2023	tender	035535-2023

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON

{
  "id": "020297-2024",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "3",
        "value": 2,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "4",
        "value": 2,
        "measure": "electronicBids",
        "relatedLot": "1"
      },
      {
        "id": "1",
        "value": 212705.1,
        "measure": "lowestValidBidValue",
        "currency": "GBP"
      },
      {
        "id": "2",
        "value": 220953.5,
        "measure": "highestValidBidValue",
        "currency": "GBP"
      }
    ]
  },
  "date": "2024-07-03T14:31:06+01:00",
  "ocid": "ocds-h6vhtk-042120",
  "buyer": {
    "id": "GB-FTS-58021",
    "name": "Mid Yorkshire Hospitals NHS Trust"
  },
  "awards": [
    {
      "id": "020297-2024-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-117517",
          "name": "IQVIA UK"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "C227466",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "options": {
          "description": "2 x 12 months extension periods"
        },
        "hasOptions": true,
        "description": "Patient Experience Feedback Support to include NHS Patient Survey and Patient Friends and Family Test",
        "awardCriteria": {
          "criteria": [
            {
              "name": "technical",
              "type": "quality",
              "description": "70"
            },
            {
              "name": "Price",
              "type": "cost",
              "description": "30"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKE21"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79311300",
            "scheme": "CPV",
            "description": "Survey analysis services"
          },
          {
            "id": "79311000",
            "scheme": "CPV",
            "description": "Survey services"
          }
        ]
      }
    ],
    "title": "NHS Patient Survey",
    "status": "complete",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Patient Experience Feedback Support",
    "classification": {
      "id": "79311000",
      "scheme": "CPV",
      "description": "Survey services"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-58021",
      "name": "Mid Yorkshire Hospitals NHS Trust",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKE21",
        "locality": "Wakefeld",
        "postalCode": "WF1 4DG",
        "countryName": "United Kingdom",
        "streetAddress": "Trust HQ and education Centre, Aberford Road "
      },
      "details": {
        "url": "https://www.midyorks.nhs.uk",
        "buyerProfile": "https://www.midyorks.nhs.uk",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "07",
            "scheme": "COFOG",
            "description": "Health"
          }
        ]
      },
      "identifier": {
        "legalName": "Mid Yorkshire Hospitals NHS Trust"
      },
      "contactPoint": {
        "name": "Sara Broadhead",
        "email": "sara.broadhead1@nhs.net",
        "telephone": "+44 1924543200"
      }
    },
    {
      "id": "GB-FTS-117517",
      "name": "IQVIA UK",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKE21",
        "locality": "Holmewood",
        "postalCode": "S42 5US",
        "countryName": "United Kingdom",
        "streetAddress": "Chesterfield Road"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "legalName": "IQVIA UK"
      }
    },
    {
      "id": "GB-FTS-45939",
      "name": "Leeds Teaching Hospitals NHS Trust",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Leeds",
        "postalCode": "LS1 3EX",
        "countryName": "United Kingdom",
        "streetAddress": "Great George Street"
      },
      "details": {
        "url": "https://www.leedsth.nhs.uk"
      },
      "identifier": {
        "legalName": "Leeds Teaching Hospitals NHS Trust"
      }
    },
    {
      "id": "GB-FTS-48861",
      "name": "Calderdale and Huddersfield NHS Foundation Trust",
      "roles": [
        "mediationBody"
      ],
      "address": {
        "locality": "Huddersfield",
        "postalCode": "HD3 3EA",
        "countryName": "United Kingdom",
        "streetAddress": "Trust HQ, Acre Street, Lindley"
      },
      "details": {
        "url": "https://www.cht.nhs.uk"
      },
      "identifier": {
        "legalName": "Calderdale and Huddersfield NHS Foundation Trust"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "020297-2024-1",
      "value": {
        "amount": 220953.5,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "020297-2024-1",
      "dateSigned": "2024-06-20T00:00:00+01:00"
    }
  ],
  "initiationType": "tender"
}

Complete JSON history (2 releases)

3 Jul 2024 · 020297-2024 · award, contract

{
  "id": "020297-2024",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "3",
        "value": 2,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "4",
        "value": 2,
        "measure": "electronicBids",
        "relatedLot": "1"
      },
      {
        "id": "1",
        "value": 212705.1,
        "measure": "lowestValidBidValue",
        "currency": "GBP"
      },
      {
        "id": "2",
        "value": 220953.5,
        "measure": "highestValidBidValue",
        "currency": "GBP"
      }
    ]
  },
  "date": "2024-07-03T14:31:06+01:00",
  "ocid": "ocds-h6vhtk-042120",
  "buyer": {
    "id": "GB-FTS-58021",
    "name": "Mid Yorkshire Hospitals NHS Trust"
  },
  "awards": [
    {
      "id": "020297-2024-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-117517",
          "name": "IQVIA UK"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "C227466",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "options": {
          "description": "2 x 12 months extension periods"
        },
        "hasOptions": true,
        "description": "Patient Experience Feedback Support to include NHS Patient Survey and Patient Friends and Family Test",
        "awardCriteria": {
          "criteria": [
            {
              "name": "technical",
              "type": "quality",
              "description": "70"
            },
            {
              "name": "Price",
              "type": "cost",
              "description": "30"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKE21"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79311300",
            "scheme": "CPV",
            "description": "Survey analysis services"
          },
          {
            "id": "79311000",
            "scheme": "CPV",
            "description": "Survey services"
          }
        ]
      }
    ],
    "title": "NHS Patient Survey",
    "status": "complete",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Patient Experience Feedback Support",
    "classification": {
      "id": "79311000",
      "scheme": "CPV",
      "description": "Survey services"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-58021",
      "name": "Mid Yorkshire Hospitals NHS Trust",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKE21",
        "locality": "Wakefeld",
        "postalCode": "WF1 4DG",
        "countryName": "United Kingdom",
        "streetAddress": "Trust HQ and education Centre, Aberford Road "
      },
      "details": {
        "url": "https://www.midyorks.nhs.uk",
        "buyerProfile": "https://www.midyorks.nhs.uk",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "07",
            "scheme": "COFOG",
            "description": "Health"
          }
        ]
      },
      "identifier": {
        "legalName": "Mid Yorkshire Hospitals NHS Trust"
      },
      "contactPoint": {
        "name": "Sara Broadhead",
        "email": "sara.broadhead1@nhs.net",
        "telephone": "+44 1924543200"
      }
    },
    {
      "id": "GB-FTS-117517",
      "name": "IQVIA UK",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKE21",
        "locality": "Holmewood",
        "postalCode": "S42 5US",
        "countryName": "United Kingdom",
        "streetAddress": "Chesterfield Road"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "legalName": "IQVIA UK"
      }
    },
    {
      "id": "GB-FTS-45939",
      "name": "Leeds Teaching Hospitals NHS Trust",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Leeds",
        "postalCode": "LS1 3EX",
        "countryName": "United Kingdom",
        "streetAddress": "Great George Street"
      },
      "details": {
        "url": "https://www.leedsth.nhs.uk"
      },
      "identifier": {
        "legalName": "Leeds Teaching Hospitals NHS Trust"
      }
    },
    {
      "id": "GB-FTS-48861",
      "name": "Calderdale and Huddersfield NHS Foundation Trust",
      "roles": [
        "mediationBody"
      ],
      "address": {
        "locality": "Huddersfield",
        "postalCode": "HD3 3EA",
        "countryName": "United Kingdom",
        "streetAddress": "Trust HQ, Acre Street, Lindley"
      },
      "details": {
        "url": "https://www.cht.nhs.uk"
      },
      "identifier": {
        "legalName": "Calderdale and Huddersfield NHS Foundation Trust"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "020297-2024-1",
      "value": {
        "amount": 220953.5,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "020297-2024-1",
      "dateSigned": "2024-06-20T00:00:00+01:00"
    }
  ],
  "initiationType": "tender"
}

1 Dec 2023 · 035535-2023 · tender

{
  "id": "035535-2023",
  "tag": [
    "tender"
  ],
  "date": "2023-12-01T15:20:53Z",
  "ocid": "ocds-h6vhtk-042120",
  "buyer": {
    "id": "GB-FTS-58021",
    "name": "Mid Yorkshire Hospitals NHS Trust"
  },
  "tender": {
    "id": "C227466",
    "lots": [
      {
        "id": "1",
        "status": "active",
        "hasOptions": false,
        "hasRenewal": false,
        "description": "Patient Experience Feedback Support to include NHS Patient Survey and Patient Friends and Family Test covered under the NHS Patient Survey Approved Contractor Framework for CQC",
        "contractPeriod": {
          "endDate": "2026-03-31T23:59:59+01:00",
          "startDate": "2024-04-01T00:00:00+01:00"
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKE21"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79311300",
            "scheme": "CPV",
            "description": "Survey analysis services"
          },
          {
            "id": "79311000",
            "scheme": "CPV",
            "description": "Survey services"
          }
        ]
      }
    ],
    "title": "NHS Patient Survey",
    "value": {
      "amount": 240000,
      "currency": "GBP"
    },
    "status": "active",
    "bidOpening": {
      "date": "2024-01-09T12:00:00Z"
    },
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "awardPeriod": {
      "startDate": "2024-01-09T12:00:00Z"
    },
    "description": "Patient Experience Feedback Support",
    "tenderPeriod": {
      "endDate": "2024-01-09"
    },
    "communication": {
      "atypicalToolUrl": "https://health-family.force.com/s/Welcome"
    },
    "contractTerms": {
      "hasElectronicPayment": true,
      "hasElectronicOrdering": true,
      "electronicInvoicingPolicy": "allowed"
    },
    "hasRecurrence": true,
    "classification": {
      "id": "79311000",
      "scheme": "CPV",
      "description": "Survey services"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "bidValidityPeriod": {
        "endDate": "2026-03-31T23:59:59+01:00"
      }
    },
    "submissionMethod": [
      "electronicSubmission",
      "written"
    ],
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://health-family.force.com/s/Welcome",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-58021",
      "name": "Mid Yorkshire Hospitals NHS Trust",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKE21",
        "locality": "Wakefeld",
        "postalCode": "WF1 4DG",
        "countryName": "United Kingdom",
        "streetAddress": "Trust HQ and education Centre, Aberford Road "
      },
      "details": {
        "url": "https://www.midyorks.nhs.uk",
        "buyerProfile": "https://www.midyorks.nhs.uk",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "07",
            "scheme": "COFOG",
            "description": "Health"
          }
        ]
      },
      "identifier": {
        "legalName": "Mid Yorkshire Hospitals NHS Trust"
      },
      "contactPoint": {
        "url": "https://health-family.force.com/s/Welcome",
        "name": "Sara Broadhead",
        "email": "sara.broadhead1@nhs.net"
      }
    },
    {
      "id": "GB-FTS-45939",
      "name": "Leeds Teaching Hospitals NHS Trust",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Leeds",
        "postalCode": "LS1 3EX",
        "countryName": "United Kingdom",
        "streetAddress": "Great George Street"
      },
      "details": {
        "url": "https://www.leedsth.nhs.uk"
      },
      "identifier": {
        "legalName": "Leeds Teaching Hospitals NHS Trust"
      }
    },
    {
      "id": "GB-FTS-48861",
      "name": "Calderdale and Huddersfield NHS Foundation Trust",
      "roles": [
        "mediationBody"
      ],
      "address": {
        "locality": "Huddersfield",
        "postalCode": "HD3 3EA",
        "countryName": "United Kingdom",
        "streetAddress": "Trust HQ, Acre Street, Lindley"
      },
      "details": {
        "url": "https://www.cht.nhs.uk"
      },
      "identifier": {
        "legalName": "Calderdale and Huddersfield NHS Foundation Trust"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}

NHS Patient Survey

What is being bought

Delivery location

Categories

Lot details

Lot 1

What is included

Comparable-procurement analytics

Price-outcome signal

Procurement strategy & market signals

Planning & early market engagement

Related procurements

Awards

020297-2024-1

Contracts

020297-2024-1

Documents & submission route

Source data inventory

Notice history

All source data