NHS Gloucestershire ICB Integrated Urgent Care Service

NHS Gloucestershire ICB seeks to commission an Integrated Urgent Care service for patients, residents, and visitors to Gloucester. The procurement is driven by the need to re-procure an Integrated Urgent Care service, which brings together NHS 111 and GP Out of Hours provision for people with urgent care needs. The procurement seeks to appoint a service which is innovative, meets patients' expectations and fits the needs of the Gloucestershire population now and throughout the contract period. Contracts will be for an initial term of 60 months, ending on 30/09/2029, with a possible extension of any period up to a further 24 months, as defined and at the discretion of the Commissioner. Services are planned to commence from 01/10/2024. The total budget available is £55,331,406.00 including VAT. The provider will be responsible for the delivery of the following services within the budget: • 111 (Telephone and Online) • Clinical Assessment Service • Out of Hours (OOH) NHS Gloucestershire ICB are looking for services to be delivered in an innovative way that meets the needs of the Gloucestershire population now and throughout the contract period, so the ICB expects the service to constantly engage with the public and professionals, and in agreement with commissioners, to evolve the service to ensure it is fit for purpose and meeting patients' expectations. The service needs to work in an integrated manner with other service providers in the area to offer a seamless experience across the urgent care system, particularly from a patient's viewpoint. This processed is being managed by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner(s). Additional information: The services are healthcare services falling within Schedule 3 to the Public Contracts Regulations 2015 ("the Regulations") which are not subject to the full regime of the Regulations but are instead governed by the "Light Touch Regime" contained within Chapter 3, Section 7 of the Regulations (Regulations 74 to 77).