Find a TenderClosedTender notice
Published 28 Jul 2026, 15:12 BST

Official UK procurement notice

NHM150 Western Galleries – Visitor Flow and Circulation Consultant

Official notice

Authority: Natural History Museum (Central government)

ServicesBelow threshold - open competitionBelow thresholdSME suitable
Published estimate£40,000≈ £15k / year · £48,000 inc. VAT
Submissions closed 14 Sept 2026
Contract term 2 yrs 8 moends 31 May 2029 · up to 31 Aug 2029 with extensions · starts 5 Oct 2026

What is being bought

Published requirement description

The Natural History Museum has launched NHM150, an ambitious transformation programme leading up to its 150th anniversary in 2031. The programme will significantly enhance the Museum’s public offer, increasing access, reach and impact through a major renewal of galleries and visitor experiences.

The Natural History Museum is seeking to appoint a Visitor Flow and Circulation Consultant to support the delivery of Phase 2 of the NHM150 Programme. The appointment will span both the base build projects and the associated gallery fit out projects and the consultant will form part of the wider multidisciplinary design teams.

The consultant will provide strategic and technical advice relating to visitor flow, horizontal and vertical circulation, capacity, orientation, and visitor movement throughout the refurbished Western Galleries and Oceans Hall. The consultant shall support the development of an integrated visitor circulation strategy which considers individual galleries and spaces, the Western Galleries and Oceans Hall as a whole, and within the context of the wider museum.

The appointment will cover RIBA Stages 2-4 of the Western Galleries Base Build, Oceans Gallery Base Build, Dinosaurs 28 (Swing Space) Exhibition Fit Out and Lives of Dinosaurs (Dinosaurs 30) Exhibition Fit Out projects. They will be required to work as a fully integrated member of the project design teams, providing specialist expertise, analysis and design support to ensure the delivery of a coherent, accessible and enjoyable visitor experience across the Phase 2 galleries.

The consultant shall also provide advice and recommendations in response to queries by the Lead Designer(s) and NHM Core Team, for the Old General Herbarium & Botany Library Exhibition Fit Out, Life on Earth (Origins) Exhibition Fit Out and Oceans Gallery Exhibition Fit Out projects.

For more information about this opportunity, please visit the eSourcing portal at:

www.delta-esourcing.com/tenders/UK-UK-London… ↗

To respond to this opportunity, please click here:

www.delta-esourcing.com/respond/9378W497XY ↗

CPV: Analysis services · Architectural, engineering and surveying services · Building consultancy services · Building surveying services · Construction work for buildings relating to leisure, sports, culture, lodging and restaurants · Engineering design services · Museum construction work · Museum services and preservation services of historical sites and buildings

The lotProcurement structure

single lot · value published
Lot #1Renewal 2 yrs 8 moSMEPublished value£40,000
Contract period: 5 Oct 2026 – 31 May 2029 (2 yrs 8 mo) · up to 31 Aug 2029 with extensionsValue: £40,000 exc. VAT · £48,000 inc. VAT
Delivery: LondonEligibility: SME eligible
Extensions: Subject to the outcome of the feasibility study and at the Museum’s sole discretion, the Museum may also appoint the consultant to the Oceans Gallery Fit Out project to provide their services as a fully integrated member of the project design team for RIBA Stages 2-4. The contract will have an initial firm period of 2 years and 8 months, with an option to extend the Contract period for a further 3 months. The Contract may be extended at the Museum’s sole discretion, and the extension will be issued under a new contract to the Supplier.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 30%Social value: 10%
Published sub-criteria (3)
  • Quality Criteria: 60%
  • Pricing Schedule: 30%
  • Social Value: 10%
Published award criteria (3)
  • Quality Criteria
  • Social Value
  • Pricing Schedule
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Below threshold - open competition
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Below threshold
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
28 Jul 2026, 15:12 BST
Last source update
10 Aug 2026, 16:34 BST
FTS notice number
2026/S 000-075902
Latest notice
Tender notice (UK4)
Classification (CPV)
Analysis servicesArchitectural, engineering and surveying servicesBuilding consultancy servicesBuilding surveying servicesConstruction work for buildings relating to leisure, sports, culture, lodging and restaurantsEngineering design servicesMuseum construction workMuseum services and preservation services of historical sites and buildings
Delivery area
London (UKI)
Official registry OCID
ocds-h6vhtk-06d57e Find a Tender

How it was run

Official notice
Run through: Delta eSourcing · Who buys & how to bid on Delta
Public notice page · account needed to bidElectronic submission allowed
Access & registration note: Free Select account; no DUNS asked at signup
Submission deadline
14 Sept 2026, 12:00 BST
Clarification deadline
14 Aug 2026, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Detailed submission instructions & authority contactsFrom official release

Timeline

28 Jul 2026 → 5 Oct 2026 · 6 dates
  1. Planning notice published90 days ago
    28 Jul 2026, 15:12 BST
  2. Market engagement84 days ago
    3 Aug 2026, 23:59 BST

    Bidders are invited to an online Bidder Briefing Session and Q&A (to be held on Microsoft Teams) in w/c 3 August 2026. In order to register for this session bidders should sign the NDA which is available in the SQ stage document library. This must be returned by 12 noon, Monday 3 August. The NDA must be signed by an appropriate representative of the tendering company and returned to the Museum for countersignature.

    To access the SQ stage, please click here: www.delta-esourcing.com/respond/X9234TMCGC ↗

    Once the NDA has been completed by both parties, it will be sent to tenderers for record keeping. The tenderer will then be invited to the briefing session. The date and time of the session will be confirmed shortly, and the invite will be sent out Monday 3 August. The session will be recorded and circulated to all bidders, including those who were unable to attend.

    All bidders who have completed the NDA will be given access to the tender documents, which are currently expected to be available from the 10 August 2026 (this date is subject to change).

  3. Tender notice published77 days ago
    10 Aug 2026, 16:34 BST
  4. Clarification questions by73 days ago
    14 Aug 2026, 12:00 BST
  5. Submission deadline42 days ago
    14 Sept 2026, 12:00 BST
  6. Contract starts22 days ago
    5 Oct 2026, 00:00 BST

Notice history

5 events · 2 releases on Find a Tender · since 28 Jul 2026
  1. Preliminary market engagement notice published
    28 Jul 2026, 15:12 BST
    UK2
  2. Tender notice published
    10 Aug 2026, 16:34 BST
    UK4
  3. Status changed to active
    10 Aug 2026, 16:34 BST
  4. Procurement method changed
    10 Aug 2026, 16:34 BST
  5. Deadline published: 14 Sept 2026, 12:00 BST
    10 Aug 2026, 16:34 BST

Contracting authority & participating public bodies

Natural History Museum

Contracting authorityPublic authority - central government GB-PPON: PJBJ-4723-MZPX Cromwell Road, London, London, SW7 5BDContact name, email

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure