NELFT Voluntary & Community Sector (VCS) Peer Worker Provision

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        "additionalClassifications": [
          {
            "id": "85323000",
            "scheme": "CPV",
            "description": "Community health services"
          }
        ]
      }
    ],
    "title": "NELFT Peer Support Service",
    "value": {
      "amount": 221288,
      "currency": "GBP",
      "amountGross": 221288
    },
    "status": "planning",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "NELFT invite local voluntary and community organisations to apply for a contract to recruit and provide culturally-informed and community-connected Peer Support Workers to join our Mental Health and Wellness Teams (MHWT) in Redbridge, Waltham Forest, Barking & Dagenham and Havering.\nOur MHWT provide specialist support for adults (18+) with moderate to serious mental health challenges, using multi-disciplinary teams to assess needs and develop plans that promote wellbeing and independence. \nPeer Support Workers build recovery-focused, therapeutic relationships, using their own lived experience to inspire hope and empower service users. They support care planning, hold caseloads, connect individuals with community resources, promote holistic wellbeing, and help service users navigate practical and social opportunities, while maintaining resilience and safely sharing their own experiences.\nThe programme will run for three years with ongoing evaluation and co-production, aiming to build a leading person-centred mental health service.\nTargeted Focus and Innovation\nWe have identified gaps through data and lived experiences showing some groups face poorer access and outcomes. The new Peer Support model will focus on these underserved demographics, working alongside local voluntary and community organisations to reduce inequalities and strengthen inclusion. These areas for improvement include, but are not limited to:\n•\tIncrease awareness of the full range of available mental health services beyond anxiety and depression.\n•\tProvide longer-duration support with timely access and structured follow-up.\n•\tDeliver culturally competent care with PSWs matched to service users' backgrounds.\n•\tEnsure equitable access by addressing structural barriers, promoting clear complaint processes, and improving language diversity and support.\n•\tDesign culturally relevant sessions incorporating mentorship and faith/community-informed approaches.\n•\tSupport engagement by addressing isolation and the effects of generational trauma.\n•\tProvide culturally appropriate group and 1:1 interventions, connected to wider community resources.\nProviders are expected to propose innovative approaches and service improvements informed by specialist knowledge, experience working with local communities and feedback from service users, carers, and community partners.\nPeer Support Delivery Expectations\nGroup Provision\n•\tDeliver culturally informed, co-designed sessions\n•\tIncorporate cultural elements (music, movement, cooking)\n•\tTarget groups by demographic for cultural safety (e.g., younger/older Black men, South Asian women)\n•\tFacilitate links to wider community resources\n•\tPrioritise community-based delivery\n1:1 Provision\n•\tOffer flexible, trust-building individual sessions\n•\tMatch PSWs and service users by lived experience or culture\n•\tHelp navigate services and prepare individuals for group/community participation\n•\tUse sharing of lived experience to promote recovery, reduce stigma, and model hope",
    "communication": {
      "futureNoticeDate": "2025-12-23T23:59:59Z"
    },
    "aboveThreshold": true,
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-NHS-RAT",
      "name": "North East London NHS Foundation Trust",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI52",
        "country": "GB",
        "locality": "Essex",
        "postalCode": "RM13 8GQ",
        "countryName": "United Kingdom",
        "streetAddress": "CEME Centre - West Wing, Marsh Way"
      },
      "details": {
        "url": "http://www.nelft.nhs.uk/",
        "classifications": [
          {
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - central government"
          }
        ]
      },
      "identifier": {
        "id": "RAT",
        "scheme": "GB-NHS"
      },
      "contactPoint": {
        "name": "Dola Kolawole",
        "email": "procurement@nelft.nhs.uk"
      },
      "additionalIdentifiers": [
        {
          "id": "PHHT-9556-BWJJ",
          "scheme": "GB-PPON"
        }
      ]
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "075792-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/075792-2025",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2025-11-20T15:53:38Z"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2025-12-15T23:59:59Z",
        "description": "This pre-procurement exercise will allow NELFT to engage directly and collaboratively with potential providers to:\n•\tAid with procurement process design.\n•\tDetermine the level of provider interest.\n•\tHelp enable providers to participate in the process.\n•\tInform development of service specification/s and collaborative service delivery options. \n•\tHelp shape the commissioning and contracting process.\nInitial Market Briefing Event\nThis session will be held in person and is limited to two attendees per supplier.\nEvent Details:\nDate: Friday, 12th December 2025\n•\tTime: 11:00 AM - 2:00 PM\n•\tVenue: West Wing, CEME Innovation Centre, Marsh Way, Rainham, Essex, RM13 8GQ\nSubmit expression of interest via Atamis portal (Reference is C402943)\nLink - https://atamis-1928.my.salesforce-sites.com/ProSpend__CS_ContractPage?SearchType=Projects&uid=a07Sr00000oIF7GIAW&searchStr=&sortStr=Recently+Published&page=1&filters=&County="
      }
    ]
  },
  "initiationType": "tender"
}