NECS523 NEAS Third-Party 111 Online and Primary Care Speak To Services CP

{
  "id": "048953-2026",
  "tag": [
    "tenderUpdate"
  ],
  "date": "2026-05-26T15:39:09+01:00",
  "ocid": "ocds-h6vhtk-04efb0",
  "buyer": {
    "id": "GB-NHS-RX6",
    "name": "North East Ambulance Services NHS Foundation Trust"
  },
  "tender": {
    "id": "NECS523",
    "title": "NECS523 NEAS Third-Party 111 Online and Primary Care Speak To Services CP",
    "amendments": [
      {
        "id": "4",
        "description": "Please note, a contract has NOT been awarded via the procedure detailed within this notice for both:\nLot 3 - Primary Care Speak To Dispositions (North Durham, Durham Dales, Easington and Sedgefield, Darlington)\nLot 3 was the subject of a review a representation and was Investigated by the North East Ambulance Service NHS Foundation Trust Independent Panel, who recommended the procurement be abandoned. \nThe Relevant Authority has now made the decision that the current procurement for Lot 3 will be abandoned."
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "This is an INTENTION TO AWARD Notice following The Health Care Services (Provider Selection Regime) Regulations 2023 - Competitive Process.\nNorth of England Commissioning Support (NECS) is a commissioning support service working for and on behalf of The North East Ambulance Service NHS Foundation Trust (the Relevant Authority) who have undertaken a competition process to provide a Framework for Third-Party 111 Online and Primary Care Speak To (PCST) Services.\nContract Start Date:  01 October 2025\nContract End Date:  30 September 2029\nThe contract term is for an initial period of 2 years, with an option to extend for a further 2 years at the discretion of the Relevant Authority and subject to satisfactory contractual and financial performance.",
    "classification": {
      "id": "85000000",
      "scheme": "CPV",
      "description": "Health and social work services"
    },
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-NHS-RX6",
      "name": "North East Ambulance Services NHS Foundation Trust",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKC",
        "locality": "Newcastle upon Tyne",
        "postalCode": "NE15 8NY",
        "countryName": "United Kingdom",
        "streetAddress": "Bernicia House"
      },
      "details": {
        "url": "https://www.neas.nhs.uk/"
      },
      "identifier": {
        "id": "RX6",
        "scheme": "GB-NHS",
        "legalName": "North East Ambulance Services NHS Foundation Trust"
      },
      "contactPoint": {
        "email": "necsu.psrprocurement@nhs.net"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}

{
  "id": "069824-2025",
  "tag": [
    "tenderUpdate"
  ],
  "date": "2025-10-30T15:38:58Z",
  "ocid": "ocds-h6vhtk-04efb0",
  "buyer": {
    "id": "GB-NHS-RX6",
    "name": "North East Ambulance Services NHS Foundation Trust"
  },
  "tender": {
    "id": "NECS523",
    "title": "NECS523 NEAS Third-Party 111 Online and Primary Care Speak To Services CP",
    "amendments": [
      {
        "id": "3",
        "unstructuredChanges": [
          {
            "where": {
              "label": "Additional Information",
              "section": "VI.3"
            },
            "newValue": {
              "text": "This is a Provider Selection Regime (PSR) confirmation of contract award notice. \nThe contracts for:\nLot 1 - 111 Online Services (North East Wide)\nLot 2 - Primary Care Speak To Dispositions (Northumberland, North Tyneside and Newcastle)\nhave been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. \nFor the avoidance of doubt, the provisions of the Procurement Regulations 2024 (Procurement Act 2023) do not apply to this award. \nThe contracts for Lots 1  and 2 have now been formally awarded using the Competitive Process.\nThe contract periods for Lots 1 and 2 are for 2 years, with effect from 01 October 2025, with the option to extend for a further 2 years, subject to satisfactory financial and contractual performance and at the discretion of the Relevant Authorities.\nThe contract values are:\nLot 1 - 111 Online Services (North East Wide) £3,128,000\nLot 2 - Primary Care Speak To Dispositions (Northumberland, North Tyneside and Newcastle) £2,560,000\nDuring the standstill period, a representation was received which was reviewed by an Internal Review Panel at The North East Ambulance Service NHS Foundation Trust (the Relevant Authority).\nThe individuals involved in the internal review were:\nDeborah O'Brien - Assistant Director of Strategy, Planning & Transformation \nMark Speer - Interim Deputy Director of Finance \nAll involved in the review completed a conflict of interest declaration and no conflicts were identified.\nFor avoidance of doubt, Lot 3 was not awarded and remains in standstill period."
            },
            "oldValue": {
              "text": ""
            }
          }
        ]
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "This is an INTENTION TO AWARD Notice following The Health Care Services (Provider Selection Regime) Regulations 2023 - Competitive Process.\nNorth of England Commissioning Support (NECS) is a commissioning support service working for and on behalf of The North East Ambulance Service NHS Foundation Trust (the Relevant Authority) who have undertaken a competition process to provide a Framework for Third-Party 111 Online and Primary Care Speak To (PCST) Services.\nContract Start Date:  01 October 2025\nContract End Date:  30 September 2029\nThe contract term is for an initial period of 2 years, with an option to extend for a further 2 years at the discretion of the Relevant Authority and subject to satisfactory contractual and financial performance.",
    "classification": {
      "id": "85000000",
      "scheme": "CPV",
      "description": "Health and social work services"
    },
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  },
  "parties": [
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      "id": "GB-NHS-RX6",
      "name": "North East Ambulance Services NHS Foundation Trust",
      "roles": [
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      ],
      "address": {
        "region": "UKC",
        "locality": "Newcastle upon Tyne",
        "postalCode": "NE15 8NY",
        "countryName": "United Kingdom",
        "streetAddress": "Bernicia House"
      },
      "details": {
        "url": "https://www.neas.nhs.uk/"
      },
      "identifier": {
        "id": "RX6",
        "scheme": "GB-NHS",
        "legalName": "North East Ambulance Services NHS Foundation Trust"
      },
      "contactPoint": {
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      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}

{
  "id": "047295-2025",
  "tag": [
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    "contract"
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  "bids": {
    "statistics": [
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        "id": "1",
        "value": 4,
        "measure": "bids",
        "relatedLot": "1"
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      {
        "id": "2",
        "value": 5,
        "measure": "bids",
        "relatedLot": "2"
      },
      {
        "id": "3",
        "value": 6,
        "measure": "bids",
        "relatedLot": "3"
      }
    ]
  },
  "date": "2025-08-08T14:18:50+01:00",
  "ocid": "ocds-h6vhtk-04efb0",
  "buyer": {
    "id": "GB-NHS-RX6",
    "name": "North East Ambulance Services NHS Foundation Trust"
  },
  "awards": [
    {
      "id": "047295-2025-1",
      "title": "111 Online Services (North East Wide)",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-05834163",
          "name": "DHU Healthcare"
        }
      ],
      "relatedLots": [
        "1"
      ]
    },
    {
      "id": "047295-2025-2",
      "title": "Primary Care Speak To Dispositions (Northumberland, North Tyneside and Newcastle)",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-05834163",
          "name": "DHU Healthcare"
        }
      ],
      "relatedLots": [
        "2"
      ]
    },
    {
      "id": "047295-2025-3",
      "title": "Primary Care Speak To Dispositions (North Durham, Durham Dales, Easington and Sedgefield, Darlington)",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-05834163",
          "name": "DHU Healthcare"
        }
      ],
      "relatedLots": [
        "3"
      ]
    }
  ],
  "tender": {
    "id": "NECS523",
    "lots": [
      {
        "id": "1",
        "title": "111 Online Services (North East Wide)",
        "status": "cancelled",
        "hasOptions": false,
        "description": "This is an INTENTION TO AWARD Notice following The Health Care Services (Provider Selection Regime) Regulations 2023 - Competitive Process.\nThis is an intention to award notice to advise that the relevant authority intends to award a contract under a competitive process under the Health Care Services (Provider Selection Regime) regulations 2023.  For the avoidance of doubt, the provisions of the Procurement Regulations 2024 (Procurement Act 2023) and/ or Public Contracts Regulations 2015 do not apply to this award.\nNorth of England Commissioning Support (NECS) is a commissioning support service working for and on behalf of The North East Ambulance Service NHS Foundation Trust (the Relevant Authority) who have undertaken a competition process to provide a Framework for Third-Party 111 Online and Primary Care Speak To (PCST) Services.\nContract Start Date:  01 October 2025\nContract End Date:  30 September 2029\nThe contract term is for an initial period of 2 years, with an option to extend for a further 2 years at the discretion of the Relevant Authority and subject to satisfactory contractual and financial performance.\n111 Online Services (North East Wide)\nThis is a new service. Additional information: The Relevant Authority assessed the five key criteria against the service requirements and determined the relative importance of each, as outlined above and detailed within the provider response documentation. The contract award criteria are specified in the provider response documents.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Key Criteria 1: Quality and Innovation",
              "type": "quality",
              "description": "35"
            },
            {
              "name": "Key Criteria 2: Integration, Collaboration and Service Sustainability",
              "type": "quality",
              "description": "15"
            },
            {
              "name": "Key Criteria 3: Improving Access, Reducing Health Inequalities and Facilitating Choice",
              "type": "quality",
              "description": "10"
            },
            {
              "name": "Key Criteria 4: Social Value",
              "type": "quality",
              "description": "10"
            },
            {
              "name": "Key Criteria 5: Value (Price)",
              "type": "cost",
              "description": "30"
            }
          ]
        }
      },
      {
        "id": "2",
        "title": "Primary Care Speak To Dispositions (Northumberland, North Tyneside and Newcastle)",
        "status": "cancelled",
        "hasOptions": false,
        "description": "This is an INTENTION TO AWARD Notice following The Health Care Services (Provider Selection Regime) Regulations 2023 - Competitive Process.\nThis is an intention to award notice to advise that the relevant authority intends to award a contract under a competitive process under the Health Care Services (Provider Selection Regime) regulations 2023.  For the avoidance of doubt, the provisions of the Procurement Regulations 2024 (Procurement Act 2023) and/ or Public Contracts Regulations 2015 do not apply to this award.\nNorth of England Commissioning Support (NECS) is a commissioning support service working for and on behalf of The North East Ambulance Service NHS Foundation Trust (the Relevant Authority) who have undertaken a competition process to provide a Framework for Third-Party 111 Online and Primary Care Speak To (PCST) Services.\nContract Start Date:  01 October 2025\nContract End Date:  30 September 2029\nThe contract term is for an initial period of 2 years, with an option to extend for a further 2 years at the discretion of the Relevant Authority and subject to satisfactory contractual and financial performance.\nPrimary Care Speak To Dispositions (Northumberland, North Tyneside and Newcastle)\nThis is a new service. Additional information: The Relevant Authority assessed the five key criteria against the service requirements and determined the relative importance of each, as outlined above and detailed within the provider response documentation. The contract award criteria are specified in the provider response documents.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Key Criteria 1: Quality and Innovation",
              "type": "quality",
              "description": "35"
            },
            {
              "name": "Key Criteria 2: Integration, Collaboration and Service Sustainability",
              "type": "quality",
              "description": "15"
            },
            {
              "name": "Key Criteria 3: Improving Access, Reducing Health Inequalities and Facilitating Choice",
              "type": "quality",
              "description": "10"
            },
            {
              "name": "Key Criteria 4: Social Value",
              "type": "quality",
              "description": "10"
            },
            {
              "name": "Key Criteria 5: Value (Price)",
              "type": "cost",
              "description": "30"
            }
          ]
        }
      },
      {
        "id": "3",
        "title": "Primary Care Speak To Dispositions (North Durham, Durham Dales, Easington and Sedgefield, Darlington)",
        "status": "cancelled",
        "hasOptions": false,
        "description": "This is an INTENTION TO AWARD Notice following The Health Care Services (Provider Selection Regime) Regulations 2023 - Competitive Process.\nThis is an intention to award notice to advise that the relevant authority intends to award a contract under a competitive process under the Health Care Services (Provider Selection Regime) regulations 2023.  For the avoidance of doubt, the provisions of the Procurement Regulations 2024 (Procurement Act 2023) and/ or Public Contracts Regulations 2015 do not apply to this award.\nNorth of England Commissioning Support (NECS) is a commissioning support service working for and on behalf of The North East Ambulance Service NHS Foundation Trust (the Relevant Authority) who have undertaken a competition process to provide a Framework for Third-Party 111 Online and Primary Care Speak To (PCST) Services.\nContract Start Date:  01 October 2025\nContract End Date:  30 September 2029\nThe contract term is for an initial period of 2 years, with an option to extend for a further 2 years at the discretion of the Relevant Authority and subject to satisfactory contractual and financial performance.\nPrimary Care Speak To Dispositions (North Durham, Durham Dales, Easington and Sedgefield, Darlington)\nThis is a new service. Additional information: The Relevant Authority assessed the five key criteria against the service requirements and determined the relative importance of each, as outlined above and detailed within the provider response documentation. The contract award criteria are specified in the provider response documents.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Key Criteria 1: Quality and Innovation",
              "type": "quality",
              "description": "35"
            },
            {
              "name": "Key Criteria 2: Integration, Collaboration and Service Sustainability",
              "type": "quality",
              "description": "15"
            },
            {
              "name": "Key Criteria 3: Improving Access, Reducing Health Inequalities and Facilitating Choice",
              "type": "quality",
              "description": "10"
            },
            {
              "name": "Key Criteria 4: Social Value",
              "type": "quality",
              "description": "10"
            },
            {
              "name": "Key Criteria 5: Value (Price)",
              "type": "cost",
              "description": "30"
            }
          ]
        }
      }
    ],
    "items": [
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        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
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            "region": "UKC"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85000000",
            "scheme": "CPV",
            "description": "Health and social work services"
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        "deliveryAddresses": [
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            "region": "UKC"
          }
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        "additionalClassifications": [
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            "id": "85000000",
            "scheme": "CPV",
            "description": "Health and social work services"
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      },
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        "relatedLot": "3",
        "deliveryAddresses": [
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            "region": "UKC"
          }
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          {
            "id": "85000000",
            "scheme": "CPV",
            "description": "Health and social work services"
          }
        ]
      }
    ],
    "title": "NECS523 NEAS Third-Party 111 Online and Primary Care Speak To Services CP",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "This is an INTENTION TO AWARD Notice following The Health Care Services (Provider Selection Regime) Regulations 2023 - Competitive Process.\nNorth of England Commissioning Support (NECS) is a commissioning support service working for and on behalf of The North East Ambulance Service NHS Foundation Trust (the Relevant Authority) who have undertaken a competition process to provide a Framework for Third-Party 111 Online and Primary Care Speak To (PCST) Services.\nContract Start Date:  01 October 2025\nContract End Date:  30 September 2029\nThe contract term is for an initial period of 2 years, with an option to extend for a further 2 years at the discretion of the Relevant Authority and subject to satisfactory contractual and financial performance.",
    "classification": {
      "id": "85000000",
      "scheme": "CPV",
      "description": "Health and social work services"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-NHS-RX6",
      "name": "North East Ambulance Services NHS Foundation Trust",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKC",
        "locality": "Newcastle upon Tyne",
        "postalCode": "NE15 8NY",
        "countryName": "United Kingdom",
        "streetAddress": "Bernicia House"
      },
      "details": {
        "url": "https://www.neas.nhs.uk/",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "07",
            "scheme": "COFOG",
            "description": "Health"
          }
        ]
      },
      "identifier": {
        "id": "RX6",
        "scheme": "GB-NHS",
        "legalName": "North East Ambulance Services NHS Foundation Trust"
      },
      "contactPoint": {
        "email": "necsu.psrprocurement@nhs.net"
      }
    },
    {
      "id": "GB-COH-05834163",
      "name": "DHU Healthcare",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKC",
        "locality": "Derby",
        "postalCode": "DE24 8JE",
        "countryName": "United Kingdom",
        "streetAddress": "No 2 Roundhouse Road"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "05834163",
        "scheme": "GB-COH",
        "legalName": "DHU Healthcare"
      }
    },
    {
      "id": "GB-FTS-157432",
      "name": "North East Ambulance Services NHS Foundation Trust",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Newcastle upon Tyne",
        "postalCode": "NE15 8NY",
        "countryName": "United Kingdom",
        "streetAddress": "Bernicia House"
      },
      "identifier": {
        "legalName": "North East Ambulance Services NHS Foundation Trust"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "047295-2025-1",
      "title": "111 Online Services (North East Wide)",
      "value": {
        "amount": 3128000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "047295-2025-1",
      "dateSigned": "2025-08-07T00:00:00+01:00"
    },
    {
      "id": "047295-2025-2",
      "title": "Primary Care Speak To Dispositions (Northumberland, North Tyneside and Newcastle)",
      "value": {
        "amount": 2560000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "047295-2025-2",
      "dateSigned": "2025-08-07T00:00:00+01:00"
    },
    {
      "id": "047295-2025-3",
      "title": "Primary Care Speak To Dispositions (North Durham, Durham Dales, Easington and Sedgefield, Darlington)",
      "value": {
        "amount": 3180000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "047295-2025-3",
      "dateSigned": "2025-08-07T00:00:00+01:00"
    }
  ],
  "description": "This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Regulations 2024 (Procurement Act 2023) and/ or Public Contracts Regulations 2015 do not apply to this award.\nThis contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.  A contract will not be awarded until after the 9th working day following standstill.  The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by midnight on 20 August 2025.  Any representations should be sent via the Atamis messaging portal and/or via email to necsu.neprocurement@nhs.net\nThe individual(s) making the award decision are:\n•\tNorth East Ambulance Service NHS Foundation Trust (NEAS) Performance and Finance Committee \n•\tHead of Planning and Performance\n•\tAssistant Director of Contracting and Performance\t\n•\tDeputy Director of Quality and Safety\t\n•\tAssistant Director of Quality and Safety\t\n•\tDeputy Director of Paramedicine\t\n•\tEOC Systems and Resilience Manager\n•\tIM&T Systems Manager\t\n•\tHead of Informatics\t\n•\tHead of 111 and IUC CAS\n•\tClinical Service Manager - IUC CAS\nThere were no declared of potential conflicts of interest of individuals making the award decision.\nConflicts of interest were completed by all involved in the process and no potential conflicts were identified.\nThe scoring criteria for the Basic Selection Criteria Questions were either evaluated as Pass/Fail or For Information.\nThe Relevant Authority considered the five key criteria against the service requirements and determined the relative importance of each, as outlined below and detailed within in the provider response documentation.\nQuality and Innovation - 35%\nValue (price) - 30%\nIntegration, Collaboration and Service Sustainability - 15%\nImproving Access, Reducing Health Inequalities and Facilitating Choice - 10%\nSocial Value - 10%\nThe successful provider (preferred lot supplier) for each lot was selected based on offering the most advantageous Provider response by scoring the highest combined score for quality (key criteria) and finance, evaluated against the published evaluation criteria as detailed within the provider response documentation. As a result, they are the recommended provider and have been awarded the contract, subject to final agreement.\nAccredited Framework suppliers not achieving 'preferred Lot supplier' status will not be issued with a sub-contract by the Trust, however they will be retained as 'accredited Framework suppliers' throughout the term and may be utilised by the Trust to provide a) contingency cover in the event of a failure of the 'preferred Lot supplier', b) short-term surge capacity during times of peak demand, and c) support for bespoke capacity initiatives and pilot projects if required from time to time. \nThe following providers passed all elements of the tender technical response and financial model template and were awarded accredited framework supplier status:\nLot 1 - Vocare\nLot 2 - Practice Plus Group, Vocare\nLot 3 - County Durham and Darlington NHS Foundation Trust, Practice Plus Group, Vocare",
  "initiationType": "tender"
}

{
  "id": "015848-2025",
  "tag": [
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  ],
  "date": "2025-04-17T11:41:59+01:00",
  "ocid": "ocds-h6vhtk-04efb0",
  "buyer": {
    "id": "GB-NHS-RX6",
    "name": "North East Ambulance Services NHS Foundation Trust"
  },
  "tender": {
    "id": "NECS523",
    "title": "NECS523 NEAS Third-Party 111 Online and Primary Care Speak To Services CP",
    "amendments": [
      {
        "id": "2",
        "description": "Time limit for receipt of tenders or requests to participate - to be amended to 27th May 2025 @ 12 noon.",
        "unstructuredChanges": [
          {
            "where": {
              "label": "Time limit for receipt of tenders or requests to participate - to be amended to 27th May 2025 @ 12 noon.",
              "section": "IV.2.2"
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            "newValue": {
              "date": "2025-05-27T12:00:00+01:00"
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              "date": "2025-05-26T12:00:00+01:00"
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    "legalBasis": {
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    "description": "North of England Commissioning Support (NECS) is a commissioning support service working for and on behalf of The North East Ambulance Service NHS Foundation Trust (NEAS) (the Relevant Authority), who are undertaking a competition to commission a Framework for Third-Party 111 Online and Primary Care Speak To (PCST) Services under NHS Standard Contract.",
    "classification": {
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      "scheme": "CPV",
      "description": "Health and social work services"
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      "name": "North East Ambulance Services NHS Foundation Trust",
      "roles": [
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      "address": {
        "region": "UKC",
        "locality": "Newcastle upon Tyne",
        "postalCode": "NE15 8NY",
        "countryName": "United Kingdom",
        "streetAddress": "Bernicia House"
      },
      "details": {
        "url": "https://www.neas.nhs.uk/"
      },
      "identifier": {
        "id": "RX6",
        "scheme": "GB-NHS",
        "legalName": "North East Ambulance Services NHS Foundation Trust"
      },
      "contactPoint": {
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  "language": "en",
  "initiationType": "tender"
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{
  "id": "015641-2025",
  "tag": [
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  "date": "2025-04-17T11:41:59+01:00",
  "ocid": "ocds-h6vhtk-04efb0",
  "buyer": {
    "id": "GB-NHS-RX6",
    "name": "North East Ambulance Services NHS Foundation Trust"
  },
  "tender": {
    "id": "NECS523",
    "lots": [
      {
        "id": "1",
        "title": "111 Online Services (North East Wide)",
        "status": "active",
        "hasOptions": false,
        "hasRenewal": false,
        "description": "North of England Commissioning Support (NECS) is a commissioning support service working for and on behalf of The North East Ambulance Service NHS Foundation Trust (NEAS) (the Relevant Authority), who are undertaking a competition to commission a framework for Third-Party 111 Online and Primary Care Speak To (PCST) Services under NHS Standard Contract. Additional information: North of England Commissioning Support (NECS) is a commissioning support service working for and on behalf of The North East Ambulance Service NHS Foundation Trust (NEAS) (the Relevant Authority), who are undertaking a competition to commission a Framework for Third-Party 111 Online and Primary Care Speak To (PCST) Services under NHS Standard Contract.  \nThis is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Healthcare Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.\nThe contract term is for an initial period of 2 years commencing on 01 October 2025, with an option to extend for a further 2 years, at the discretion of the Relevant Authority and subject to satisfactory contractual and financial performance.\nThe closing date for submission of competition response is by 12 noon on 26 May 2025.",
        "contractPeriod": {
          "durationInDays": 1440
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      },
      {
        "id": "2",
        "title": "Primary Care Speak To Dispositions (Northumberland, North Tyneside and Newcastle)",
        "status": "active",
        "hasOptions": false,
        "hasRenewal": false,
        "description": "North of England Commissioning Support (NECS) is a commissioning support service working for and on behalf of The North East Ambulance Service NHS Foundation Trust (NEAS) (the Relevant Authority), who are undertaking a competition to commission a framework for Third-Party 111 Online and Primary Care Speak To (PCST) Services under NHS Standard Contract. Additional information: North of England Commissioning Support (NECS) is a commissioning support service working for and on behalf of The North East Ambulance Service NHS Foundation Trust (NEAS) (the Relevant Authority), who are undertaking a competition to commission a Framework for Third-Party 111 Online and Primary Care Speak To (PCST) Services under NHS Standard Contract.  \nThis is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Healthcare Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.\nThe contract term is for an initial period of 2 years commencing on 01 October 2025, with an option to extend for a further 2 years, at the discretion of the Relevant Authority and subject to satisfactory contractual and financial performance.\nThe closing date for submission of competition response is by 12 noon on 26 May 2025.",
        "contractPeriod": {
          "durationInDays": 1440
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      },
      {
        "id": "3",
        "title": "Primary Care Speak To Dispositions (North Durham, Durham Dales, Easington and Sedgefield Darlington)",
        "status": "active",
        "hasOptions": false,
        "hasRenewal": false,
        "description": "North of England Commissioning Support (NECS) is a commissioning support service working for and on behalf of The North East Ambulance Service NHS Foundation Trust (NEAS) (the Relevant Authority), who are undertaking a competition to commission a framework for Third-Party 111 Online and Primary Care Speak To (PCST) Services under NHS Standard Contract. Additional information: North of England Commissioning Support (NECS) is a commissioning support service working for and on behalf of The North East Ambulance Service NHS Foundation Trust (NEAS) (the Relevant Authority), who are undertaking a competition to commission a Framework for Third-Party 111 Online and Primary Care Speak To (PCST) Services under NHS Standard Contract.  \nThis is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Healthcare Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.\nThe contract term is for an initial period of 2 years commencing on 01 October 2025, with an option to extend for a further 2 years, at the discretion of the Relevant Authority and subject to satisfactory contractual and financial performance.\nThe closing date for submission of competition response is by 12 noon on 26 May 2025.",
        "contractPeriod": {
          "durationInDays": 1440
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKC"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85000000",
            "scheme": "CPV",
            "description": "Health and social work services"
          }
        ]
      },
      {
        "id": "2",
        "relatedLot": "2",
        "deliveryAddresses": [
          {
            "region": "UKC"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85000000",
            "scheme": "CPV",
            "description": "Health and social work services"
          }
        ]
      },
      {
        "id": "3",
        "relatedLot": "3",
        "deliveryAddresses": [
          {
            "region": "UKC"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85000000",
            "scheme": "CPV",
            "description": "Health and social work services"
          }
        ]
      }
    ],
    "title": "NECS523 NEAS Third-Party 111 Online and Primary Care Speak To Services CP",
    "status": "active",
    "coveredBy": [
      "GPA"
    ],
    "bidOpening": {
      "date": "2025-05-26T13:00:00+01:00"
    },
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "lotDetails": {
      "maximumLotsBidPerSupplier": null
    },
    "techniques": {
      "frameworkAgreement": {
        "maximumParticipants": null
      },
      "hasFrameworkAgreement": true
    },
    "awardPeriod": {
      "startDate": "2025-05-26T13:00:00+01:00"
    },
    "description": "North of England Commissioning Support (NECS) is a commissioning support service working for and on behalf of The North East Ambulance Service NHS Foundation Trust (NEAS) (the Relevant Authority), who are undertaking a competition to commission a Framework for Third-Party 111 Online and Primary Care Speak To (PCST) Services under NHS Standard Contract.",
    "tenderPeriod": {
      "endDate": "2025-05-26T12:00:00+01:00"
    },
    "hasRecurrence": false,
    "classification": {
      "id": "85000000",
      "scheme": "CPV",
      "description": "Health and social work services"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ]
    },
    "submissionMethod": [
      "electronicSubmission"
    ],
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://health-family.force.com/s/Welcome",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-NHS-RX6",
      "name": "North East Ambulance Services NHS Foundation Trust",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKC",
        "locality": "Newcastle upon Tyne",
        "postalCode": "NE15 8NY",
        "countryName": "United Kingdom",
        "streetAddress": "Bernicia House"
      },
      "details": {
        "url": "https://www.neas.nhs.uk/",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "07",
            "scheme": "COFOG",
            "description": "Health"
          }
        ]
      },
      "identifier": {
        "id": "RX6",
        "scheme": "GB-NHS",
        "legalName": "North East Ambulance Services NHS Foundation Trust"
      },
      "contactPoint": {
        "url": "https://health-family.force.com/s/Welcome",
        "email": "necsu.psrprocurement@nhs.net"
      }
    },
    {
      "id": "GB-FTS-144339",
      "name": "North East Ambulance Services NHS Foundation Trust",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Newcastle upon Tyne",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "North East Ambulance Services NHS Foundation Trust"
      }
    }
  ],
  "language": "en",
  "description": "The \"Transfer of Undertakings (Protection of Employment) Regulations 2006\" as amended by the \"Collective Redundancies and Transfer of Undertaking (Protection of Employment) (Amendment) Regulation 2014\" (TUPE) may apply to this contract. However, Providers are advised to obtain their own legal advice and carry out due diligence including the New Fair Deal non-statutory policy setting out how pensions issues are to be dealt with when staff are compulsorily transferred from the public sector to independent providers delivering public services.\nNECS is utilising an electronic tendering tool to manage this competition and communicate with potential providers. Accordingly, there will be no hard copy documents issued to potential providers and all communications with NECS, including response submissions, will be conducted via the Atamis portal at: https://health-family.force.com/s/Welcome. It is free to register on the portal and it can be accessed at any time of day providing you have a working internet connection. Should providers have any queries, or are having problems registering on the portal; they should contact the Atamis helpdesk via:\nSupport-health@Atamis.co.uk or phone number 0800 9956035 \nThe helpdesk is open Monday - Friday between 08.00 am - 06.00 pm\nCompetition documentation will be available on the e-tendering site from 16 April 2025.",
  "initiationType": "tender"
}