Find a TenderAwardedContract award notice

Published 24 Oct 2025, 17:35 BST

Official UK procurement notice

National Railcard Strategic Commercial Partner Service

Authority: Rail Delivery Group (Public body)

ServicesOpen procedureAbove thresholdUtilities

Sectors: Supporting and auxiliary transport services; travel agencies services (63) Delivery: Delivery location not published

Budget not disclosed£0exc. VAT

Submissions closed 28 Nov 2025awarded 9 Mar 2026

Awarded to Santander UK plc

Contract term 3 yrsends 31 Mar 2029 · up to 31 Mar 2032 with extensions · starts 1 Apr 2026

What is being bought

Published requirement description

This Contract award notice is being published to recognise the competitive flexible tender process undertaken to select a supplier to provide the Strategic Commercial Railcard Partner.

The tender is to find a new Strategic Partner that has access to and can enter into new markets to

promote the National Railcards, to drive additional card revenue and travel

revenue for the rail industry.

Although an open procedure process has been selected, this tender was conducted under Competitive flexible procedure.

This tender was completed compliantly under PA23 legislation.

CPV: Support services for railway transport

The lotProcurement structure

single lot · value published

Lot #1AwardedRenewal 3 yrsPublished value£0

Contract period: 1 Apr 2026 – 31 Mar 2029 (3 yrs) · up to 31 Mar 2032 with extensions

Extensions: Term extension if required at buyer discretion.

63711000 Support services for railway transport

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

How bids were scored

Quality: 65%Price: 35%

Published sub-criteria (2)

Technical: 65%
Commercial: 35%

Published award criteria (2)

Technical
Commercial

What this means for your bid

Price carries 35 of 100 points: a 10% discount moves about 3.5 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record

Procedure method: Open procedure
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Procurement category: Services
Notice status: Awarded
Procurement threshold: Above threshold (FTS publication)
Regulatory regime: Utilities
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 24 Oct 2025, 17:35 BST
Last source update: 3 Jun 2026, 16:41 BST
Award evaluation window: Submission end – 26 Jan 2026
FTS notice number: 2025/S 000-068353
Latest notice: Contract award notice (UK6)
Classification (CPV): Support services for railway transport
Delivery area: Not published
Official registry OCID: ocds-h6vhtk-05d3bb Find a Tender

How it was run

Official notice

Run through: Jaggaer · Who buys & how to bid on JAGGAER

Supplier login requiredElectronic submission allowedLanguage: EN

Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail

Submission deadline: 28 Nov 2025, 12:00 GMT
Clarification deadline: 7 Nov 2025, 17:00 GMT
Submission channel: Official e-sourcing portal
Electronic submission: Allowed
Accepted languages: en

Detailed submission instructions & authority contactsFrom official release

Documentation available on registration via raildeliverygroup.tlb.app.jaggaer.com/go/14781265019A17085451 ↗

Timeline

24 Oct 2025 → 3 Jun 2026 · 7 dates

Tender notice published363 days ago
24 Oct 2025, 17:35 BST
Clarification questions by349 days ago
7 Nov 2025, 17:00 GMT
Submission deadline328 days ago
28 Nov 2025, 12:00 GMT
Award decision expected by268 days ago
26 Jan 2026, 23:59 GMT
Assessment summaries sent225 days ago
11 Mar 2026
Contract starts204 days ago
1 Apr 2026, 00:00 BST
Latest notice published141 days ago
3 Jun 2026, 16:41 BST

Notice history

4 events · 2 releases on Find a Tender · since 24 Oct 2025

Tender notice published
24 Oct 2025, 17:35 BST
UK4
Contract award notice published
3 Jun 2026, 16:41 BST
UK6
Status changed to complete
3 Jun 2026, 16:41 BST
Contract signature expected
31 Aug 2026, 23:59 BST
scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £84,500,0001 award exc. VAT

Bids received 1

Named bidders 1published on the award notice

Awarded to	Value	Date	Status
Santander UK plc2 Nov 2026 – 1 Nov 2029 · up to 1 Nov 2032Extensions: Three single year extenions available as required. · Options: Minor modificiations as required.	£84,500,000	9 Mar 2026	Awarded

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
1final-stage tenders · 2 at stage one	0	0	—

Who bid

wonSantander UK PLC · Greater London

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

Rail Delivery Group

Contracting authorityPublic authority - sub-central government GB-COH: 08176197 1 Puddle Dock, London, London, EC4V 3DSContact name, email, phone

Bidders & participating suppliers

1 commercial party on the notice

Santander UK PLCAwarded supplierGB-PPON: PMLN-4498-BBMD 2 Triton Square, London, London, NW1 3ANContact email

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure

Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender3 Jun 2026, 16:41 BST
Tender notice tenderTender noticeUK4Tender notice on Find a Tender24 Oct 2025, 17:35 BST