Find a TenderAwarded
Published 21 Mar 2025, 14:06 GMT

Official UK procurement notice

National Fleet Management System

Official notice

Authority: The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS) (NHS & healthcare)

ServicesOpen procedure
Published estimate£375,000exc. VAT21.3% below published estimate
Submissions closed 22 Apr 2025awarded 29 Sept 2025
Awarded to Insight Direct

Re-procurement plannedNational Catering Information System · tender expected

What is being bought

Published requirement description

The procurement of a Fleet Management System is being undertaken by the Common Services Agency, more commonly known as NHS National Services Scotland (NSS) on its own behalf and on behalf of all entitles constituted pursuant to the National Health Service (Scotland) Act 1978 (Health Boards).

CPV: Application service providers · IT services: consulting, software development, Internet and support · Software package and information systems · Software-related services · Vehicle location system · Vehicle-fleet management services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewalPublished value£375,000

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published sub-criteria (3)
  • Functional Requirements: 50%
  • Non-Functional Requirements: 10%
  • price: 40%
Published award criteria (3)
  • Functional Requirements: 50
  • Non-Functional Requirements: 10
  • Price: 40
Conditions of participation2
  • Economic & financial standing

    SPD Q.4B.1.1: Bidders are required to provide statement of accounts or extracts relating to their business for the previous 3 years. Where any are risks identified by NSS as part of the due diligence carried out on the above information NSS may require Bidders to provide additional information to demonstrate financial standing. Additional information can include but not be limited to:

    • parent company accounts (if applicable)
    • deeds of guarantee
    • bankers statements and references
    • accountants’ references
    • management accounts
    • financial projections, including cash flow forecasts
    • details and evidence of previous contracts, including contract values
    • capital availability.

    Bidders who cannot provide suitable evidence of a secure financial standing may be excluded from the procurement.

    Q.4B.5.1 and Q.4B.5.2: It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commence of any subsequently awarded contract, the types and levels of insurance indicated below:

    Employers liability insurance: 5 000 000 GBP;

    Public liability insurance: 1 000 000 GBP;

    Professional indemnity insurance: 1 000 000 GBP

  • Technical & professional ability

    4C.1.2 Please provide details of three relevant examples of services carried out during the last three years.

    4.C.2 Bidders are required to confirm compliance with standards, such as ISO or equivalent, set by technical bodies, especially those responsible for quality control. Please provide examples such as the following:

    • Cyber Essentials
    • ISO 9001 - Quality Management Systems
    • ISO 27001 - Information Security Management
    • ISO 27017 - Code of practice for information security controls
    • ISO 27018 - Code of practice for protection of personally identifiable information (PII) in public clouds acting as PII processors
    • UK Government 14 Cloud Security Principles

    Please state the relevance of any such educational and professional qualifications.

    4C.6: Bidders will be required to confirm that they and/or the service provider have relevant educational and professional qualifications such as the following: ISO27001 or equivalent ITIL qualifications [Helpdesk, etc] or equivalent other professional qualifications relevant to the Services outlined in the Contract Notice.

    And:

    4C.6.1: Bidders will be required to confirm that they and/or the service provider's managerial staff have relevant educational and professional qualifications such as the following: ISO27001 or equivalent ITIL qualifications [Helpdesk, etc] or equivalent other professional qualifications relevant to the Services outlined in the Contract Notice.

    4C.10: Bidders will be required to confirm whether they intend to …

What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
21 Mar 2025, 14:06 GMT
Last source update
3 Oct 2025, 08:41 BST
Award evaluation window
22 Apr 2025 – …
Authority reference
NP503524
FTS notice number
2025/S 000-061965
Classification (CPV)
Application service providersIT services: consulting, software development, Internet and supportSoftware package and information systemsSoftware-related servicesVehicle location systemVehicle-fleet management services
Delivery area
Scotland (UKM)
Official registry OCID
ocds-h6vhtk-04f772 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Review and risk notes
Review procedure

Economic operators should approach the contracting authority in the first instance. However, the only formal remedy is to apply to the courts:

An economic operator that suffers, or is at risk of suffering, loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 or the Procurement Reform (Scotland) Act 2014, may bring proceedings in the Sheriff Court or the Court of Session.

Publisher note: (SC Ref:811901)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding
Submission deadline
22 Apr 2025, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
22 Apr 2025, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

22 Apr 2025 → 3 Oct 2025 · 3 dates
  1. Submission deadline
    22 Apr 2025, 12:00 BST
  2. Bids opened
    22 Apr 2025, 12:00 BST
  3. Notice published385 days ago
    3 Oct 2025, 08:41 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    3 Oct 2025, 08:41 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £295,1041 contract exc. VAT
Bids received 4
Contracts signed 1latest 29 Sept 2025
Awarded toValueDateStatus
Insight DirectSubcontracting: The software aspect will be subcontracted from Insight Direct (UK) Ltd to Jaama Ltd.£295,104 †—Awarded

Contracts

  • Contract 061965-2025-1 · Insight Direct

    Signed
    29 Sept 2025
    Value
    £295,104
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
4bids · 4 electronic · 4 from abroad0——

Contracting authority & participating public bodies

The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)

Contracting authorityNHS & healthcareBody governed by public lawHealth 1 South Gyle Crescent, Edinburgh, Scotland, EH12 9EBContact email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Sheriff Court HouseReview body Edinburgh

Bidders & participating suppliers

1 commercial party on the notice
  • Insight Direct (UK) LtdAwarded supplier 1st Floor St Paul's Place,, 121 Norfolk Street,, Sheffield, Yorkshire & Humber, S1 2JXContact phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.