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Official procurement procedure

National Cancer Patient Experience Survey 2025-2029

Survey conduction services
Survey services
UK
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: NHS England: "National Cancer Patient Experience Survey 2025-2029". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityNHS EnglandScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: NHS England
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for NHS England. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Average Price Reduction
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
6.1Bids / Report
35% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 182 active published awards; 180 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Price reduction compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityNHS England
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published31 Jan 2025, 14:52 GMT
Last source update31 Jan 2025, 14:52 GMT
Recurring procurementNot published
ClassificationSurvey conduction services, Survey services
Delivery area
UK
OCIDocds-h6vhtk-047323
What is being bought
The 2025-2029 contract will include preparation of the survey materials; sending out questionnaires; receiving and managing responses and producing outputs. The survey currently uses a ‘mixed mode’ methodology. Questionnaires are sent by post and two reminder letters are sent to non-responders. Each letter includes information about how to complete the questionnaire online.<br/><br/>The current survey results are actively used by providers, Cancer Alliances and charities to identify where care is working well and how NHS cancer services across England can be improved. The survey supports the objectives set out in "Achieving world-class cancer outcomes: a strategy for England 2015-2020" and the NHS Long Term Plan Implementation Framework which explains that "Cancer Alliances will need to set out how the plans will address unwarranted variation, improve patient experience, and be supported by appropriate workforce."
What changed
From the official release history
  1. tender value changed
    31 Jan 2025, 14:52 GMT
  2. Status changed to complete
    31 Jan 2025, 14:52 GMT
  3. Official notice release published
    31 Jan 2025, 14:52 GMT
  4. Published value updated to £3,000,000
    27 Jun 2024, 16:32 BST
  5. Status changed to planned
    27 Jun 2024, 16:32 BST
  6. Official notice release published
    27 Jun 2024, 16:32 BST
  7. Buyer information updated
    27 Jun 2024, 16:32 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    The 2025-2029 contract will include preparation of the survey materials; sending out questionnaires; receiving and managing responses and producing outputs. The survey currently uses a ‘mixed mode’ methodology. Questionnaires are sent by post and two reminder letters are sent to non-responders. Each letter includes information about how to complete the questionnaire online.<br/><br/>The current survey results are actively used by providers, Cancer Alliances and charities to identify where care is working well and how NHS cancer services across England can be improved. The survey supports the objectives set out in "Achieving world-class cancer outcomes: a strategy for England 2015-2020" and the NHS Long Term Plan Implementation Framework which explains that "Cancer Alliances will need to set out how the plans will address unwarranted variation, improve patient experience, and be supported by appropriate workforce."
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    31 Jan 2025, 14:52 GMT
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 31 Jan 2025, 00:00 GMT · £3,050,190
Commercial outcome and competition
Awards
Picker Institute Europe
Not published · Not published · active
Contracts
Contract
£3,050,190 · signed 31 Jan 2025, 00:00 GMT · active
Bid statistics
bids: 3 (lot 1)
electronicBids: 3 (lot 1)
foreignBidsFromEU: 3 (lot 1)
foreignBidsFromNonEU: 0 (lot 1)
smeBids: 1 (lot 1)
Buyer and organisations in this procedure

NHS England

Contracting authority GB-FTS-107961
View buyer profile
  • NHS England
    buyer

    7-8 Wellington Place, Leeds, UK, LS1 4AP
  • Picker Institute Europe
    supplier

    03908160
    Suite 6, Fountain House 1200 Parkway Court, John Smith Drive, Oxford, OX4 2JY, OXFORD, UK, OX4 2JY
    +44 1865208147
  • The High Court
    reviewBody

    The Strand, London, WC2A 2LL
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published