Find a TenderAwarded
Published 24 Feb 2025, 16:28 GMT

Official UK procurement notice

Multifunctional Devices (MFDs) and Managed Print Services - Lot 1

Official notice

Authority: The Mayor and Commonalty and Citizens of the City of London (Local council)·Consortium: 4 public authorities

2 lotsServicesOpen procedure
Published estimate£3,500,000envelope for 2 lots
Submissions closed 10 Mar 2025awarded 31 Jul 2025
Awarded to Aurora Managed Services Ltd, Konica Minolta Business Solutions (UK) Ltd2 awards
Contract term 7 yrsends 31 Jul 2032 · extension options published · starts 1 Aug 2025

What is being bought2 lots · detail below

Published requirement description

Lot 1 –

The City of London Corporation (the City) has appointed a supplier for the provision of a Multifunctional Devices (MFDs) and Managed Print Service provider. The primary aim of this contract is to provide the Corporation and associated departments with a Managed Print Service that builds upon the existing service. We are partnering to initially provide a like-for-like replacement of services, and then work with us to put in place a print strategy in order to optimise the service, including reducing usage and machines. The partner will scrutinise services, recommend best practice, and deliver a more efficient print operation that includes changing behaviour across the organisation.

Lot 2 – Print Room Services

The City of London Corporation (the City) has appointed a supplier for the provision of a Multifunctional Devices (MFDs) and Managed Print Service provider for the Print Room, at the Guildhall, London, EC2P 2EJ. The primary aim of this contract is to provide the Printing department (Print Room), 5th floor West Wing, Guildhall, City of London Corporation, a Multifunctional Device service provision.

The role and main function of this department mainly consists of printing perfect bound committee agendas for the Town Clark’s department’s committee team.

Other functions include:

  • Printing Payslips for the Chamberlains department of the City of London Corporation.
  • Various types of print for the Election of Lord Mayor and Admission of Sheriffs ceremonies, for example: Booklets, Flyers, Cards, Ballots and Passes.
  • Other print jobs upon request from other Departments across the Corporation, such as: Menu Cards for the Cook & Butler’s Kitchen, wire-bound booklets and posters (up to SRA3 size).

Lot 1 contract value, over 7 years (5+2): £2,096,442.18+VAT.

Lot 2 contract value over 7 years (5+2): £202,433.79+VAT.

CPV: Printing services

Lots and requirements (2)Procurement structure

2 lots · 1 with a published value · same evaluation weights on every lot
Lot #1Multifunctional Devices (MFDs) and Managed Print ServicesCancelled UK, London 7 yrsPublished valueMAD 3,328,615

Lot 1 - Multifunctional Devices (MFDs) and Managed Print Services:

The Digital Information & Technology Services (DITS) Team have appointed a managed print provider. The Corporation’s current Managed Print service contract ends in March 2026. This contract covers City of London Corporation, City of London Police, Barbican, Libraries (including public printing), Schools and Print room with a print fleet of 540 devices deployed at around 34 post codes. The print volumes in many areas in the Corporation have reduced post pandemic while some have returned to pre-pandemic levels. The Project’s objective is to procure a new Multifunctional Devices (MFDs) and Managed Print Services contract to replace the current contract.

The initial duration of the contract is 5 years, subject to the right of the City (at its sole discretion) to exercise its right to extend the term of the contract for up to 2 years in line with the published Terms and Conditions. Therefore, the total potential duration of the contract, including extensions, is 7 years.

Contract period: 1 Aug 2025 – 31 Jul 2032 (7 yrs)
Delivery: UK, London · Guildhall, London
Extensions: The duration of the contract is 60 months (5 years), subject to the right of the City (at its sole discretion) to exercise its right to extend the Contract for a further 24 months (2 years). The maximum length of the contract is therefore 84 months (7 years).Variant bids: not allowed
Lot #2Multifunctional Devices (MFDs) and Managed Print Services - Print Room ServicesAwarded UK 7 yrsLot estimate not published

ot 1 - Multifunctional Devices (MFDs) and Managed Print Services:

The Digital Information & Technology Services (DITS) Team have appointed a managed print provider. The Corporation’s current Managed Print service contract ends in March 2026. This contract covers City of London Corporation, City of London Police, Barbican, Libraries (including public printing), Schools and Print room with a print fleet of 540 devices deployed at around 34 post codes. The print volumes in many areas in the Corporation have reduced post pandemic while some have returned to pre-pandemic levels. The Project’s objective is to procure a new Multifunctional Devices (MFDs) and Managed Print Services contract to replace the current contract.

The initial duration of the contract is 5 years, subject to the right of the City (at its sole discretion) to exercise its right to extend the term of the contract for up to 2 years in line with the published Terms and Conditions. Therefore, the total potential duration of the contract, including extensions, is 7 years.

Contract period: 1 Aug 2025 – 31 Jul 2032 (7 yrs)
Delivery: UK · Guildhall, London
Extensions: The duration of the contract is 60 months (5 years), subject to the right of the City (at its sole discretion) to exercise its right to extend the Contract for a further 24 months (2 years). The maximum length of the contract is therefore 84 months (7 years).Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 2 lots
Quality: 60%Price: 40%
Published sub-criteria (2)
  • Technical: 60%
  • Commercial: 40%
Published award criteria (2)
  • Technical: 60
  • Commercial: 40
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
24 Feb 2025, 16:28 GMT
Last source update
14 Aug 2025, 09:38 BST
Award evaluation window
10 Mar 2025 – …
Authority reference
prj_28 or itt_23, itt_24
FTS notice number
2025/S 000-048618
Classification (CPV)
Printing services
Delivery area
UKLondon (UKI)
Official registry OCID
ocds-h6vhtk-04dc61 Find a Tender

Publisher note: This tendering exercise is being undertaken using the electronic tendering system ‘Jaggaer’ (https://cityoflondon.ukp.app.jaggaer.com). Suppliers will need to register an interest on the system in order to participate and registration is free. The estimated value given at II.2.6) is for the full duration of the contract including the maximum possible extensions. The estimated annual contract value is therefore £3,500,000. Participants should register as a supplier on the portal using the aforementioned URL/link (if not already), then search for the opportunity titled using the Reference number stated below. The procurement is being run as a one stage process under the open procedure and therefore, if your organisation would like to participate in this tender exercise, it can by completing and returning the Qualification Envelope and the Invitation To Tender documents which can be found on the City's e-procurement portal at: www.capitalesourcing.com with the Reference number: prj_28 or itt_22/itt_23_itt_24. Organisations must submit their completed Qualification Envelope and Invitation to Tender documents, via the system by the return deadline in order to participate and registration is free. Qualification Envelopes and Invitation to Tender (ITT) documents cannot be uploaded after the return deadline. The contracting authority will not be held accountable for any errors made by an organisation in submitting their applicable Qualification Envelopes and Invitation to Tender (ITT) documents. The contracting authority reserves the right at any time to vary the timescales in this notice, cease the procurement process and not award the agreement or to award only part of the opportunity described in this notice. If the contracting authority takes up any of these rights then it will not be responsible for, or pay the expenses or losses, which may be incurred by any candidate or tenderer as a result. Economic operators are solely responsible for their costs and expenses incurred in connection with the preparation of their tender submissions and all stages throughout the procurement. Under no circumstances will the contracting authority be liable for costs or expense borne by the economic operators. The procurement process that will apply to the requirement is specified in the procurement documents accordingly.

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Submission deadline
10 Mar 2025, 12:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
2520 days from the deadline
Bids opened
10 Mar 2025, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

10 Mar 2025 → 14 Aug 2025 · 4 dates
  1. Submission deadline
    10 Mar 2025, 12:00 GMT
  2. Bids opened
    10 Mar 2025, 12:00 GMT
  3. Contract starts
    1 Aug 2025, 00:00 BST
  4. Notice published
    14 Aug 2025, 09:38 BST

Notice history

3 events · 3 releases on Find a Tender · since 24 Feb 2025
  1. Buyer details updated
    24 Feb 2025, 16:28 GMT
  2. Status changed to complete
    14 Aug 2025, 09:38 BST
  3. Buyer details updated
    14 Aug 2025, 09:38 BST
Published amendments (1 · 1 deadline change)
WhenWhatBeforeAfterShift
—Deadline31/03/2025 · IV.2.2/IV.2.710 Mar 202531 Mar 2025+21 d

Deadline extended by 21 days (3 weeks) from 10th March to 31st March.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Awarded value £2,298,8762 contracts exc. VAT
Bids received 3
Contracts signed 2latest 31 Jul 2025
Awarded toValueDateStatus
Lot 2 · Multifunctional Devices (MFDs) and Managed Print Services - Print Room Services1 award
Konica Minolta Business Solutions (UK) Ltd——Awarded
Not linked to a lot1 award
Aurora Managed Services LtdMultifunctional Devices (MFDs) and Managed Print Services——Awarded

Contracts

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
2 · Multifunctional Devices (MFDs) and Managed Print Services - Print Room Services2bids · 2 electronic———
Whole notice3bids · 3 electronic———

Contracting authority & participating public bodies

2 public bodies on the notice

The Mayor and Commonalty and Citizens of the City of London

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Po Box 270, Guildhall, London, UK, EC2P 2EJContact email, phone

Consortium members and other public bodies

Dispute resolution & review bodies

  • Cabinet OfficeReview contact point London
  • High Court of England and WalesReview body London

Bidders & participating suppliers

2 commercial parties on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria