Official UK procurement notice
MOPAC: London Victim and Witness Service: Universal Adult Support Service
Authority: Mayor's Office For Policing And Crime (Central government)
What is being bought
Published requirement descriptionCentral Referral Mechanism and Support Service for Adult Victims, establishing a core element of its new London‐wide Ecosystem of victim support services. The provider will be responsible for: Managing police referrals to ensure victims are swiftly directed to the appropriate specialist services; Assessing the needs of adult victims of crime; Delivering a range of practical and emotional support; Working collaboratively with partners across the Ecosystem to enhance service quality and outcomes; Maintaining the LVWS website and service directory; Providing pre‐trial information and support to all court witnesses, including defence witnesses; Coordinating with relevant agencies to respond effectively to major crime incidents; Adapting services in line with changing demand and developments within the criminal justice system.
CPV: Health and social work services
The lotProcurement structure
single lot · no lot value publishedLot #1A Competitive Procedure with Negotiation under the Light Touch Regime, pursuant to the…Awarded
A Competitive Procedure with Negotiation under the Light Touch Regime, pursuant to the PCR 2015 was undertaken. Due to issues with FTS we have been unable to link the Contract Notice to this Award Notice which has restricted publication under an Competitive Procedure, please see link to previous notice here;
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Award procedure without prior publication of a call for competition
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 30 Apr 2026, 12:59 BST
- Last source update
- 20 May 2026, 11:36 BST
- Authority reference
MOPAC 946- FTS notice number
2026/S 000-046254- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-068f39Find a Tender
- Why no open competition
- The procurement falls outside the scope of application of the directive
- Published justification
A Competitive Procedure with Negotiation under the Light Touch Regime, pursuant to the PCR 2015 was undertaken. Due to issues with FTS we have been unable to link the Contract Notice to this Award Notice which has restricted publication under an Competitive Procedure, please see link to previous notice here;
Publisher note: Additional Variations to this Contract, to date, include the following: Approach to Developing Ecosystem's online presence at a value of £90,645. Following an initial review of the updated webpages, supported by digital specialists and key stakeholders, it has been identified that further enhancements are required to deliver a more seamless and accessible experience for victims and witnesses. The Restorative Justice Service for London at a value of £400,000 which will sit as part of the wider Universal Adult Support Service. London DRIVE Project at a value of £865,312 to support the additional delivery of Drive victim support. The inclusion of these variations falls far below the total contract value of £41,860,000.
Notice history
2 releases on Find a TenderPublished amendments (1 · 0 deadline changes)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | Text15994844 · VI.3 | Additional Variations to this Contract, to date, include the following: Approach to Developing Ecosystem's online presence at a value of £90,645. Following an initial review of the updated webpages, supported by digital specialists and key stakeholders, it has been identified that further enhancements are required to deliver a more seamless and accessible experience for victims and witnesses. The … | Additional Variations to this Contract, to date, include the following: Approach to Developing Ecosystem's online presence at a value of £90,645. Following an initial review of the updated webpages, supported by digital specialists and key stakeholders, it has been identified that further enhancements are required to deliver a more seamless and accessible experience for victims and witnesses. The … |
The variation for the DRIVE element (London DRIVE Project at a value of £865,312 to support the additional delivery of Drive victim support), was added to this contract in error and has now been removed. Therefore the current total awarded value is now £15,994,844.
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| VICTIM SUPPORTVCSE | £16,860,156 † | — | Awarded |
Contracts
Contract 039879-2026-1 · VICTIM SUPPORTVCSE
- Signed
- 11 Mar 2024
- Value
- £16,860,156
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| A Competitive Procedure with Negotiation under the Light Touch Regime, pursuant to the… | 3bids | — | — | — |
| Whole notice | — | — | — | £15,400,000 – £41,860,000 |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Royal Courts of JusticeReview body
Bidders & participating suppliers
1 commercial party on the notice- Victim SupportAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.