Military Pensions and Associated Services (MPAS)

Market Engagement Exercise

The MOD is interested in seeking views from organisations that may have capability and capacity to deliver the provision of the Military Pensions and Associated Services (MPAS) and is particularly interested in seeking views from organisations with prior expertise and experience where they have delivered similar services, in whole or in part.

The MOD is keen to understand and explore innovative solutions which could deliver efficient, safe, and robust outcomes which may include (this list is not exhaustive):

•Administration of multiple Military Pension schemes (or schemes of similar complexity) and the payment functionality to support both Military Pension and Compensation Schemes (including payment and financial accounting with interfaces to other MOD and Other Government Department (OGDD) financial systems).

•Information Systems (IS) to support Pensions and Compensation Schemes.

•A single access portal for customers.

•A Personnel Administration Centre including User Access Control, with an incident and issue management matrix and capability potentially including an Enquiry Service, with multiple support channels for self-service, professional and corporate users of Pensions, Compensation Schemes, Information Technology (IT)

•Case Management functionality

The MOD invites engagement with suppliers, including Small or Medium Enterprises who may be able to provide some (if not all) of the services required.

Process and Participation

DBS intends to hold bilateral engagement events with selected participants virtually via Microsoft Teams, during the period 27/01/2025 to 07/02/2025.

Interested Parties can register and request an information pack by emailing [email protected].

Any Parties who would like to participate in a bilateral engagement event will be required to provide the following information and return by no later than 24/01/2025.

•Size of enterprise

•Industry sector

•Responses to the questions detailed on slide 8 of the information pack.

The MOD would like to engage as many Parties as possible however, if the level of interest is so high that it is deemed to be unmanageable, the selection criteria outlined below will be used to determine invitation to bilateral event.

Following a review of registrations, the MOD will send an invitation to those selected to participate in a bilateral discussion.

During the market engagement process, all registered Parties who have expressed an interest in participating, whether they are selected to participate in bilateral events or not, may send to the point of contact any thoughts or observations they have, which the MOD will review and consider. Furthermore, if any Party has specific questions, these can be directed to the point of contact and the MOD will strive to respond to them, although this will be on the basis that the question(s) and answer(s) will be anonymised and shared with all interested parties and therefore anything commercially sensitive in nature should be avoided. Any commercially sensitive information received and marked as such will not be shared.

Following the completion of the market engagement process, the MOD will issue a collated report to all registered suppliers, providing a summary of the discussions held (excluding any information which is commercially sensitive in nature).

Selection Criteria

•Size of enterprise, so as not to exclude SMEs solely in favour of larger companies.

•Industry sector, to balance the range of Parties potentially interested in the MPAS requirement.

•Previous experience of delivering similar services, based on size and scope;

For the avoidance of doubt, failure to be invited to participate in a bilateral discussion (if such circumstances arise), or in the market engagement process in any capacity, will not preclude any organisation from submitting a tender in any future competition and no prospective bidder will be disadvantaged by non-participation in this market engagement process. Additional information: Disclaimer Cont.

Non-participation in this market engagement exercise will not preclude companies from expressing an interest in in any future procurement.

The MOD does not envisage purchasing on behalf of other contracting authorities but nevertheless reserves the right to do so.

The MOD will not be liable for any costs incurred by any parties who respond to this PIN.