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AwardedFind a Tender · award

Microsoft Unified Support Service

Buyer: Anchor Hanover Group →

BuyerAnchor Hanover Group
StatusAwarded
DeadlineNot published
ValueValue not published
Published11 Jul 2025

What is being bought

The contract extension is for Microsoft unified Support service which is a heightened level of support for all Microsoft products. Anchor has invested heavily in Microsoft products and this extension of support is necessary as it covers all of Anchor’s Azure and O365 products from them.

Lot details

Lot 1

No lot description published.

Statuscomplete

Comparable-procurement analytics

No usable CPV category has been published, so a comparable market set cannot yet be built.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleThe direct award justification is to allow Anchor to award a public contract to an existing supplier who supplies core IT services and software, as an ‘extension’ to existing services. Concerns the supply of services by the existing supplier which are intended as an extension to existing services:- a. A change in supplier would result in services that are different from or incompatible with, existing goods, services or works b. The difference or incompatibility would result in disproportionate technical difficulties in operations or maintenance. Microsoft are the only supplier to offer this level of direct support and thus a different supplier would be incompatible and would result in disproportionate technical difficulties in maintenance of our extensive Microsoft estate. This is an essential component to provide Microsoft support, any problems that could not be escalated to Microsoft and receive the appropriate level of support could impact Anchor operations reliant on Microsoft systems and thus have significant cost impact Contract renewal is annually (at Microsoft’s request) and is likely to be required for the foreseeable future as Anchor is unlikely to move away from Microsoft products.
Rationale classificationsadditionalRepeatExtensionPartialReplacement
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

Microsoft Unified Support Service

Statusactive
Value£188,607

Documents & submission route

  • Not published

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-051e62
Latest release ID039113-2025
Latest release timestampFri Jul 11 2025 07:58:21 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methoddirect
Procurement method detailsDirect award
Main procurement categoryNot published
Above thresholdNot published
Legal basis2023/54
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source0
Tender documents in source1
Awards in latest release1
Contracts in latest release1
Parties in latest release2

Notice history

DateEventReference
11 Jul 2025award, contract039113-2025
23 May 2025award, contract026080-2025
22 May 2025award, contract025043-2025

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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Complete JSON history (3 releases)
11 Jul 2025 · 039113-2025 · award, contract
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23 May 2025 · 026080-2025 · award, contract
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22 May 2025 · 025043-2025 · award, contract
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        "scale": "large"
      },
      "identifier": {
        "id": "PGYN-4242-JRRY",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "v-midoyc@microsoft.com"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}