Find a TenderAwardedContract award notice
Published 2 Apr 2026, 15:41 BST

Official UK procurement notice

MH370 - Employee Benefits Portal

Official notice

Authority: Midland Heart (Public body)

GoodsCompetitive flexible procedureAbove thresholdSME suitable
Published estimate£400,000≈ £200k / year · £480,000 inc. VAT
Submissions closed 1 May 2026awarded 14 Oct 2026
Award (standstill) to Reward Gateway (UK) LTD
Contract term 2 yrsends 31 Mar 2029 · up to 31 Mar 2031 with extensions · starts 1 Apr 2027

What is being bought

Published requirement description

Midland Heart is seeking to procure reward, recognition and benefit technologies to deliver our new reward strategy which underpins our corporate plan, “Tenants at Heart” 2026–2030.

This procurement represents a great opportunity for us to refresh our offer, with key aims of delivering a solution which meets the needs and aspirations and challenges of an ‘always on’ multi-generational workforce, which is friction free, engaging and delivers true value and communication nudges, without sophisticated or administrative heavy back-end requirements.

Solutions should be ideally be a proven, largely “off-the-shelf” solution already in use by other comparable businesses however if suppliers can provide a bespoke solution that meets our IT functionality, quality requirements and provide assurance on the support and maintenance of the system then we would consider this approach also. It must offer a clear and ongoing development plans, incl

  • How the procedure runs: This contract is being procured using the Competitive Flexible Procedure in line with the Procurement Act 2023. As part of this procurement procedure the following stages may be incorporated into the tender process: • Conditions of Participation • Invitation to Tender • Supplier Presentations • Supplier Demonstrations • Negotiation • Clarifications
  • No preliminary market engagement: UK2 Notice was published via Find a Tender so could not link to this notice via our new e-tendering portal.

CPV: Industry specific software package · Software package and information systems

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 2 yrsSMEPublished value£400,000
Contract period: 1 Apr 2027 – 31 Mar 2029 (2 yrs) · up to 31 Mar 2031 with extensionsValue: £400,000 exc. VAT · £480,000 inc. VAT
Delivery: UKEligibility: SME eligible
Extensions: two 12 month extensions
Pre-qualification & selection criteria (PQQ)1
  • Economic & financial standing

     Turnover of no less than 1.5 times the total contract value in the most recent financial year.

     Cash value (balance sheet item - cash & cash equivalents) no less than 10% of the total current assets value

     The Contractor is a profit-making entity - Prior year and last set of accounts show that the bidding firm is making a net profit year on year

     Current ratio at least greater than 1

     Gearing to be not greater than 50%

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published sub-criteria (2)
  • Quality Questions: 60%
  • Price: 40%
Published award criteria (2)
  • Quality Questions: Assessment of your response to the Quality Questions
  • Price: Evaluation of the TOTAL FOUR YEAR cost
Conditions of participation1
  • Economic & financial standing

     Turnover of no less than 1.5 times the total contract value in the most recent financial year.

     Cash value (balance sheet item - cash & cash equivalents) no less than 10% of the total current assets value

     The Contractor is a profit-making entity - Prior year and last set of accounts show that the bidding firm is making a net profit year on year

     Current ratio at least greater than 1

     Gearing to be not greater than 50%

What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Goods
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
2 Apr 2026, 15:41 BST
Last source update
14 Oct 2026, 13:45 BST
Award evaluation window
Submission end – 24 Aug 2026
Authority reference
C0211
FTS notice number
2026/S 000-031063
Latest notice
Contract award notice (UK6)
Classification (CPV)
Industry specific software packageSoftware package and information systems
Delivery area
UKWest Midlands (UKG)
Official registry OCID
ocds-h6vhtk-067c29 Find a Tender
Contract terms summary

Annually

How it runs

This contract is being procured using the Competitive Flexible Procedure in line with the Procurement Act 2023. As part of this procurement procedure the following stages may be incorporated into the tender process:

  • Conditions of Participation
  • Invitation to Tender
  • Supplier Presentations
  • Supplier Demonstrations
  • Negotiation
  • Clarifications

How it was run

Official notice
Run through: portal not identified
Electronic submission allowedLanguage: EN
Submission deadline
1 May 2026, 12:00 BST
Clarification deadline
1 May 2026, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Please submit your PSQ Response by the date above via our Atamis Portal - midlandheart.my.site.com/s/Welcome ↗

Timeline

2 Apr 2026 → 1 Apr 2027 · 8 dates
  1. Tender notice published207 days ago
    2 Apr 2026, 15:41 BST
  2. Clarification questions by178 days ago
    1 May 2026, 12:00 BST
  3. Submission deadline178 days ago
    1 May 2026, 12:00 BST
  4. Award decision expected by62 days ago
    24 Aug 2026, 23:59 BST
  5. Assessment summaries sent12 days ago
    14 Oct 2026, 00:00 BST
  6. Latest notice published12 days ago
    14 Oct 2026, 13:45 BST
  7. Today
    26 Oct 2026
  8. Standstill endsin 1 day
    26 Oct 2026, 23:59 GMT
  9. Contract startsin 157 days
    1 Apr 2027, 00:00 BST

Notice history

5 events · 2 releases on Find a Tender · since 2 Apr 2026
  1. Tender notice published
    2 Apr 2026, 15:41 BST
    UK4
  2. Contract award notice published
    14 Oct 2026, 13:45 BST
    UK6
  3. Status changed to complete
    14 Oct 2026, 13:45 BST
  4. Procurement method changed
    14 Oct 2026, 13:45 BST
  5. Contract signature expected
    6 Nov 2026, 23:59 GMT
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1some still in standstill
Awarded value £239,1271 award exc. VAT
Bids received 94 from SMEs
Awarded toValueDateStatus
Reward Gateway (UK) LTD1 Apr 2027 – 31 Mar 2029 · up to 31 Mar 2031Extensions: 1 extension of 24 months£239,12714 Oct 2026standstill to 26 Oct 2026Standstill

Bid statistics published by the authority

BidsSMEVCSEValid bid range
9final-stage tenders40—

Contracting authority & participating public bodies

Midland Heart

Contracting authorityPublic undertaking GB-PPON: PPMZ-2234-VXBJ 20 Bath Row, Birmingham, West Midlands, B15 1LZContact name, email, phone

Bidders & participating suppliers

1 commercial party on the notice
  • Reward Gateway LtdAwarded supplierGB-COH: 05696250 Third Floor, 1 Dean Street, London, London, W1D 3RBContact email

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender