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Official procurement procedure

MEIC - Info, Assistance and Advice Service

Guidance and counselling services
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Welsh Government: "MEIC - Info, Assistance and Advice Service". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityWelsh GovernmentScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Welsh Government
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Welsh Government. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Average Price Reduction
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
4.6Bids / Report
19.5% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 90 active published awards; 77 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Price reduction compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityWelsh Government
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published18 Feb 2021, 14:48 GMT
Last source update18 Feb 2021, 14:48 GMT
Recurring procurementNot published
ClassificationGuidance and counselling services
Delivery area
OCIDocds-h6vhtk-02943a
What is being bought
The service MEIC provides enables children and young people to get help quickly with any issues they may have / need to talk about. It is a leading pan-Wales resource to provide a helpline for children and young people (CYP) in Wales between the ages of 0-25 years. It functions 7 days a week from 8am and 12 midnight, providing information, advice and advocacy to children and young people.
What changed
From the official release history
  1. Status changed to complete
    18 Feb 2021, 14:48 GMT
  2. Official notice release published
    18 Feb 2021, 14:48 GMT
  3. Buyer information updated
    18 Feb 2021, 14:48 GMT
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    Status not published
    Published valueNot published
    The MEIC service has been in place since June 2010 as a pan Wales resource to provide a bi-lingual (English and Welsh) helpline service for children and young people in Wales between the ages of 0 – 25 years. This provision is available 7 days a week from 08 a.m. to midnight providing information, advice and advocacy to children and young people in Wales. The MEIC service provides children and young people to quickly access help and support with any issues. MEIC is a fully bilingual service which offers support on line, by phone and by text. Throughout the pandemic, this service has proven to be of even greater importance to provide support to young people who, due to the lockdown measures, have been unable to access their normal means of support and advice (e.g. via school, youth groups, access to peers, trusted adults and in some cases, family members). The full impact of the pandemic upon children and young people in Wales is yet to be determined, however, it is undoubtable that consistency of support will be required in the coming months. In addition it is important to ensure that the existing provision is appropriately evaluated to ensure that the next contract is developed to enable the service to respond to the demands generated as a result of the pandemic.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    18 Feb 2021, 14:48 GMT
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 3 Feb 2021, 00:00 GMT · £416,650
Commercial outcome and competition
Awards
ProMo Cymru Limited
Not published · Not published · active
Contracts
Contract
£416,650 · signed 3 Feb 2021, 00:00 GMT · active
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

Welsh Government

Contracting authority GB-FTS-1044
View buyer profile
  • Welsh Government
    buyer

    Corporate Procurement Services, Cathays Park, Cardiff, UKL, CF10 3NQ
    +44 3000257095
  • High Court
    reviewBody

    Royal Courts of Justice, The Strand, London, WC2A 2LL
    +44 2079477501
  • ProMo Cymru Limited
    supplier

    17 West Bute Street, Cardiff, UK, CF105EP
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleTo ensure that the next iteration of the bi-lingual MEIC service, it is important to understand the consequences of lockdown on children and young people, many of which are yet to be determined. It is appropriate, therefore, to ensure that sufficient time is available to assess this and ensure that the next contract specification ensures the provision of the right types of support, delivered in the most impactful way. To that end, it is deemed appropriate to continue with the current provision to ensure consistency of service to enable full evaluation and continuity of support at a time when children and young people in Wales need this support the most.