Find a TenderAwardedContract award notice
Published 3 Jul 2026, 15:21 BST

Official UK procurement notice

Mechanical Services Maintenance Contract 2026 - 2031

Official notice

Authority: West Suffolk Council (Local council)

Framework agreementWorksBelow threshold - open competitionBelow thresholdSME suitable
Framework ceiling (notional)£2,700,000framework ceiling, not attributable revenue · 1 value update
Submissions closed 31 Jul 2026awarded 2 Sept 2026
Awarded to Eyre Building Services Group
Framework period 5 yrsends 30 Sept 2031 · starts 1 Oct 2026

What is being bought

Published requirement description

Planned servicing, corrective maintenance and refurbishment works of corporate buildings (Mechanical services) within West Suffolk Council. Properties include offices, depots, public halls, museums and visitor centres, sports centres and changing rooms, community centres, public conveniences, public car parks and bus stations, commercial and industrial premises, housing including temporary accommodation and houses in multiple occupation.

General description of works split into each trade below:

Plumbing works can include:

Removing and replacing sanitary ware

Works to taps, wastes and traps

Repairs or replacement to hot and cold water installations

Alterations to pipework, hot/cold/radiator circuits.

Repairs or replacement to above ground drainage systems

Unblocking toilets and other waste pipework.

New plumbing installations

Repairs or replacement to rainwater goods

New or replacement of existing underground water supply pipes.

Repairs or replacement to lead flashings and gutters

Providing plumbing services is association with other contractors or trades

Minor building works associated with plumbing works including non-licensed and notifiable non-licensed (NNLW) asbestos works

Heating Engineer works can include:

Repairs or replacement of commercial and domestic oil, mains and LPG gas fired boilers and space heaters

Repairs and replacement of CHP units

Replacement of flues

Kitchen extract duct cleaning

New boiler and heating services installations

Boiler and space heater service in accordance with relevant Gas Safe and OFTEC Regulations

Repairs or replacement of electric hot water boilers

Repairs or replacement of calorifiers and similar appliances

Repairs or replacement of associated electrical and mechanical controls and fittings associated with boilers, calorifiers and similar appliances

Heating system surveys and efficiency reports

Providing heating services is association with other contractors or trades

Minor building works associated with heating engineering works including non-licensed and notifiable non-licensed (NNLW) asbestos works

HVAC Engineer work can include:

Breakdown repairs, servicing, installation and removal of air conditioning, comfort cooling and air handling equipment, air source and ground source heat pumps

T22 Air conditioning surveys

Providing air conditioning services is association with other contractors or trades

Ventilation system duct cleaning

Minor building works associated with air conditioning engineering works including nonlicensed and notifiable non-licensed (NNLW) asbestos works

Controls Engineer work can include:

Seasonal adjustment of heating installations

Routine and reactive maintenance

Breakdown repairs

Testing and commissioning works

Providing controls services is association with other contractors or trades

Design & installation of control systems

Technical support to include:

Interrogating BMS and Windowmaster systems to identify potential issues

Visual inspection of plant items

Regular inspection of premises with a view to identifying any defects or maintenance

issues and reporting to client

Monitoring works carried out to eliminate latent defects

Providing site logbooks and keeping daily site reports

Liaise with site staff in respect of monitoring energy use with a view to increasing efficiency

Liaising with client in respect of complying with EA borehole abstraction and discharge licenses

Investigating cause and effect of other building services issues as directed

Identifying any potential inefficiencies or conflict within the BMS

Liaising with the Building Manager and set heating and cooling plant timers daily according to event/meeting schedule requirements

Demonstrating user end of BMS to site staff to help them gain confidence in operating the building efficiently and early diagnosis of potential problems

Liaising directly with BMS provider

Provision of 24 Hour call out cover, 7 days a week

Indicative provision of technical support at the following sites:

The Apex 20 hours/month

West Suffolk House 30 hours/month

Mildenhall Hub 24 hours/month

West Suffolk Operational HUB 16 hours /month

32 High Street, Haverhill 3 hours a month

Nowton Park 4 hours a month

Haverhill Depot 4 hours a month

CPV: Plumbing and heating materials · Plumbing and sanitary works · Plumbing consultancy services · Plumbing equipment · Plumbing materials · Repair and maintenance services · Water heaters and heating for buildings; plumbing equipment · Water plumbing work

How this framework works

From the published notice
Type
Closed framework
Call-offs
every call-off is a further competition among the appointed suppliers
Bids received
8 bids received · 1 suppliers appointed
Framework period
5 yrs from 1 Oct 2026
Published description of the framework

Labour and materials

The lotProcurement structure

single lot · value published

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 45%Price: 55%
Published sub-criteria (2)
  • Schedule A.2 - Response Form - Tender Schedule - 2026 - Mechanical - revA AB: 45%
  • Schedule A.2 - Response Form - Tender Schedule - 2026 - Mechanical - revA AB: 55%
Published award criteria (2)
  • Schedule A.2 - Response Form - Tender Schedule - 2026 - Mechanical - revA AB
  • Schedule A.2 - Response Form - Tender Schedule - 2026 - Mechanical - revA AB
What this means for your bid
  • Price carries 55 of 100 points: a 10% discount moves about 5.5 points. This one is won on the number: sharpen the price before polishing the prose.
  • “Mechanical Services Maintenance Contract 2026 - 2031” is a framework: the contest is a place on its panel, not a single contract: each call-off is a further competition, so the pricing contest starts after appointment.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Below threshold - open competition
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Works
Notice status
Awarded
Procurement threshold
Below threshold
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
3 Jul 2026, 15:21 BST
Last source update
2 Sept 2026, 14:31 BST
FTS notice number
2026/S 000-062898
Latest notice
Contract award notice (UK6)
Classification (CPV)
Plumbing and heating materialsPlumbing and sanitary worksPlumbing consultancy servicesPlumbing equipmentPlumbing materialsRepair and maintenance servicesWater heaters and heating for buildings; plumbing equipmentWater plumbing work
Delivery area
Not published
Official registry OCID
ocds-h6vhtk-06c3a7 Find a Tender

How it was run

Official notice
Run through: portal not identified
Electronic submission allowed
Appointment period ends
31 Jul 2026, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Detailed submission instructions & authority contactsFrom official release

Timeline

3 Jul 2026 → 1 Oct 2026 · 4 dates
  1. Tender notice published113 days ago
    3 Jul 2026, 15:21 BST
  2. Admission / appointment period ends85 days ago · period end, not a bid countdown
    31 Jul 2026, 12:00 BST
  3. Latest notice published52 days ago
    2 Sept 2026, 14:31 BST
  4. Contract starts23 days ago
    1 Oct 2026, 00:00 BST

Notice history

6 events · 3 releases on Find a Tender · since 3 Jul 2026
  1. Tender notice published
    3 Jul 2026, 15:21 BST
    UK4
  2. Tender notice published
    3 Jul 2026, 16:23 BST
    UK4
  3. Published value published: £2,700,000
    3 Jul 2026, 16:23 BST
  4. Contract award notice published
    2 Sept 2026, 14:31 BST
    UK6
  5. Status changed to complete
    2 Sept 2026, 14:31 BST
  6. Contract signature expected
    25 Sept 2026, 23:59 BST
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awarded toValueDateStatus
Eyre Building Services GroupSME1 Oct 2026 – 30 Sept 2031Options: Option to break the contract on the 2nd, 3rd and 4th years.£3,240,000 inc. VAT2 Sept 2026Awarded

Bid statistics published by the authority

BidsSMEVCSEValid bid range
8final-stage tenders80—

Contracting authority & participating public bodies

West Suffolk Council

Contracting authorityPublic authority - sub-central government GB-PPON: PRVM-1828-ZPTJ West Suffolk House, Western Way, Bury St Edmunds, East of England, IP33 3YUContact email

Framework contractors & participating bidders

1 commercial party on the notice

Official documents & specifications (4)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender