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Published 28 Aug 2026, 10:11 BST

Official UK procurement notice

Marketing Design & Creative Services Framework at Imperial War Museums (IWM)

Official notice

Authority: Imperial War Museum (Central government)

Framework agreement7 lotsServicesCompetitive flexible procedureAbove thresholdSME suitableVCSE suitable
Framework ceiling (notional)£816,664total for 7 lots · framework ceiling, not attributable revenue
Submissions closed 30 Sept 2026
Lots 7see the lot list below
Framework period 3 yrsends 6 Nov 2029 · up to 6 Nov 2030 with extensions · starts 7 Nov 2026

What is being bought7 lots · detail below

Published requirement description

The marketing department at IWM seeks to establish a new Framework Agreement for the provision of marketing design and creative services, including creative ideation, graphic design, art working, video production, photography, illustration, and copywriting.

The Framework will consist of multiple Lots, as detailed below (with respective estimated value for each Lot over the four years of the Agreement):

•Lot 1 – Advertising and Brand Campaign Ideation and Design (£520,000)

•Lot 2 – Print Design and Art Working (£80,000)

•Lot 3 – Digital Design and Art Working (£100,000)

•Lot 4 – Copywriting (£40,000)

•Lot 5 – Illustration (£40,000)

•Lot 6 – Video Production (£150,000)

•Lot 7 – Photography (£50,000)

Each Lot is subject to a separate evaluation process and appointment onto one Lot does not guarantee an appointed to any other Lot. Potential Providers will be selected based on IWM's confidence in their ability to deliver the required services which will be determined through an application of the assessment methodology and award criteria outlined within the tender documents.

Potential Providers may bid for one Lot, a combination of Lots or all Lots.

For more information about this opportunity, please visit the eSourcing portal at:

www.delta-esourcing.com/tenders/UK-UK-London… ↗

To respond to this opportunity, please click here:

www.delta-esourcing.com/respond/E6J865Y985 ↗

  • How the procedure runs: Pre Qualification using the Procurement Specific Questionnaire (PSQ). Bidders successfully passing the PSQ will have their tenders evaluated.

CPV: Advertising and marketing services · Advertising film production · Advertising photography services · Design consultancy services · Graphic design services · Writing agency services

How this framework works

From the published notice
Type
Closed framework
Call-offs
call-offs may be awarded directly or by further competition
Framework period
3 yrs · up to 4 yrs from 7 Nov 2026
Published description of the framework

Prices determined via submitted rate cards. Call-off contracts awarded either by direct award or mini-competition.

Lots and requirements (7)Procurement structure

7 lots · all with a published value · same evaluation weights on every lot

Every one of these 2 lots carries the same published figure, £33,333: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.

Lot #1Advertising and Brand Campaign Ideation and DesignRenewal 3 yrsSMEVCSEPublished value£433,333

Creative agencies who can cover the full creative process from ideation and concept development through to design, art working and final delivery of outputs and design files.

Contract period: 7 Nov 2026 – 6 Nov 2029 (3 yrs) · up to 6 Nov 2030 with extensionsValue: £433,333 exc. VAT · £520,000 inc. VAT
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: Can be extended for a further year at the discretion of IWM.
Lot #2Print Design and Art WorkingRenewal 2 yrs 10 moSMEVCSEPublished value£66,666

Graphic designers who can provide design and art working services for the production of printed marketing assets for a range of IWM campaigns. This is likely to involve using existing artwork/assets supplied by IWM to create print materials or templates such as posters and press ads.

Contract period: 7 Nov 2026 – 6 Sept 2029 (2 yrs 10 mo) · up to 6 Sept 2030 with extensionsValue: £66,666 exc. VAT · £80,000 inc. VAT
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: Can be extended for a further year at the discretion of IWM
Lot #3Digital Design and Art WorkingRenewal 3 yrsSMEVCSEPublished value£83,333

Graphic designers who can provide design and art working services for the production of static and animated digital marketing assets for IWM campaigns to use across a range of digital channels.

Contract period: 7 Nov 2026 – 6 Nov 2029 (3 yrs) · up to 6 Nov 2030 with extensionsValue: £83,333 exc. VAT · £100,000 inc. VAT
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: Can be extended for a further year at the discretion of IWM
Lot #4CopywritingRenewal 3 yrsSMEVCSEceiling above

Copywriters who can write compelling audience-informed copy for use across printed and digital marketing materials and campaigns, ranging from straplines to longer-form body copy for webpages, informed by IWM’s new tone of voice guidelines and audience segmentation.

Contract period: 7 Nov 2026 – 6 Nov 2029 (3 yrs) · up to 6 Nov 2030 with extensions
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: Can be extended for a further year at the discretion of IWM
Lot #5IllustrationRenewal 3 yrsSMEVCSEceiling above

Illustrators who can produce illustrations for use across marketing materials and assets, from creative ideation to development. Usage may range from lead creatives for exhibitions and programming, to graphic characters and elements to be used across IWM's website and in digital advertising content.

Contract period: 7 Nov 2026 – 6 Nov 2029 (3 yrs) · up to 6 Nov 2030 with extensions
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: Can be extended for a further year at the discretion of IWM
Lot #6Video ProductionRenewal 3 yrsSMEVCSEPublished value£125,000

Film and video production Potential Providers who can provide filming and editing services for the production of video trailers including on-site filming across IWM branches. Potential Providers will work with IWM’s marketing team to develop storyboards, filming and editing footage into multiple video outputs for use across various channels.

Contract period: 7 Nov 2026 – 6 Nov 2029 (3 yrs) · up to 6 Nov 2030 with extensionsValue: £125,000 exc. VAT · £150,000 inc. VAT
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: Can be extended for a further year at the discretion of IWM
Lot #7PhotographyRenewal 3 yrsSMEVCSEPublished value£41,666

Photographers who can capture and edit marketing stills photography including on-site across IWM branches. Potential Providers will work with IWM’s marketing team to developing storyboards and photography briefs, providing edited photos for use across various channels.

Contract period: 7 Nov 2026 – 6 Nov 2029 (3 yrs) · up to 6 Nov 2030 with extensionsValue: £41,666 exc. VAT · £50,000 inc. VAT
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: Can be extended for a further year at the discretion of IWM

What it takes to win
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How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 7 lots
Quality: 70%Price: 20%Social value: 10%
Published sub-criteria (3)
  • Technical Evaluation: 70%
  • Cost: 20%
  • Social Value: 10%
Published award criteria (3)
  • Technical Evaluation
  • Cost
  • Social Value
What this means for your bid
  • Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.
  • “Marketing Design & Creative Services Framework at Imperial War Museums…” is a framework: the contest is a place on its panel, not a single contract: call-offs may be direct or by further competition.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
28 Aug 2026, 10:11 BST
Last source update
28 Aug 2026, 10:11 BST
Award evaluation window
Submission end – 28 Oct 2026
FTS notice number
2026/S 000-082057
Latest notice
Tender notice (UK4)
Classification (CPV)
Advertising and marketing servicesAdvertising film productionAdvertising photography servicesDesign consultancy servicesGraphic design servicesWriting agency services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-06ee47 Find a Tender
How it runs

Pre Qualification using the Procurement Specific Questionnaire (PSQ). Bidders successfully passing the PSQ will have their tenders evaluated.

How it was run

Official notice
Run through: Delta eSourcing · Who buys & how to bid on Delta
Public notice page · account needed to bidElectronic submission allowedLanguage: EN
Access & registration note: Free Select account; no DUNS asked at signup
Appointment period ends
30 Sept 2026, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

28 Aug 2026 → 7 Nov 2026 · 4 dates
  1. Tender notice published58 days ago
    28 Aug 2026, 10:11 BST
  2. Admission / appointment period ends25 days ago · period end, not a bid countdown
    30 Sept 2026, 12:00 BST
  3. Today
    25 Oct 2026
  4. Award decision expected byin 4 days
    28 Oct 2026, 23:59 GMT
  5. Contract startsin 13 days
    7 Nov 2026

Notice history

1 event · 1 release on Find a Tender
  1. Tender notice published
    28 Aug 2026, 10:11 BST
    UK4

Contracting authority & participating public bodies

Imperial War Museums

Contracting authorityPublic authority - central government GB-PPON: PHRL-5691-LLXM IWM London, Lambeth Road, London, London, SE1 6HZContact email, phone

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender