Find a TenderAwarded
Published 21 Jul 2023, 14:48 BST

Official UK procurement notice

Market Research & Insights

Official notice

Authority: THAMES WATER UTILITIES LIMITED

Framework agreementServicesNegotiated procedure with prior call for competition
Framework ceiling (notional)£6,600,000framework ceiling, not attributable revenue
Submissions closed 14 Aug 2023awarded 20 Feb 2024

What is being bought

Published requirement description

Thames Water wants to appoint a panel of Companies that can provide Market Research & Customer insights services to Thames Water, these insights will be used by Thames Water to influence business decisions. Successful bidders will form an approved panel and will have the opportunity to complete a variety of works over the contract duration.

Thames Water makes no commitment to the contract value as these will vary year on year, and most works will be awarded following mini-competitions amongst panel members.

CPV: Market and economic research; polling and statistics · Market research services · Research and development services and related consultancy services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewalPublished value£6,600,000
Delivery: London, South East · Whole of Thames Water Region
Extensions: Any agreement awarded would be for an initial duration of 3 years, with options to extend annually up to a maximum overall term of 8 years · Contracts have an initial duration of 3 years, with options to extend annually up to a maximum overall term of 8 yearsSecond stage: up to 30 candidates invited to tenderVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
Conditions of participation1
  • Suitability

    Selection criteria as stated in the procurement documents

Legal form for consortia
Consortia may be required to form a legal entity prior to award
Shortlisting
As detailed in section VI.3 and PQQ
What this means for your bid
  • “Market Research & Insights” is a framework: the contest is a place on its panel, not a single contract.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Negotiated procedure with prior call for competition
Legal basis
CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes
First published
21 Jul 2023, 14:48 BST
Last source update
5 Mar 2024, 14:19 GMT
Authority reference
FA1979
FTS notice number
2024/S 000-007034
Classification (CPV)
Market and economic research; polling and statisticsMarket research servicesResearch and development services and related consultancy services
Delivery area
London (UKI)South East (UKJ)
Official registry OCID
ocds-h6vhtk-03e458 Find a Tender
Contract terms summary

Specified in Invitation to Negotiate Document

Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Review and risk notes
Review procedure

Thames Water Utilities Limited will incorporate a standstill period at the point information on the award of the contract is communicated to tenderers. That notification will provide full information on the award decision. The standstill period, which will be for a minimum of 10 calendar days, provides time for unsuccessful tenderers to challenge the award decision before the contract is entered into.

The Utilities Contracts Regulations 2016 (SI 2016 No 274) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).

Publisher note: ** Please note, this is a Contract Award Notice **

How it was run

Official notice
Appointment period ends
14 Aug 2023, 12:00 BST
Submission channel
{"written"}
Accepted languages
en
Supplier levy on call-offs (max %)
document
Deposits and guarantees
Bonds and/or parent company guarantees of performance and financial standing may be required

Timeline

14 Aug 2023 → 5 Mar 2024 · 2 dates
  1. Admission / appointment period endsperiod end, not a bid countdown
    14 Aug 2023, 12:00 BST
  2. Notice published
    5 Mar 2024, 14:19 GMT

Notice history

2 events · 3 releases on Find a Tender · since 4 Aug 2023
  1. Deadline moved to 14 Aug 2023, 12:00 BST
    4 Aug 2023, 15:58 BST
    -366 days · was 14 Aug 2024, 12:00 BST
  2. Status changed to complete
    5 Mar 2024, 14:19 GMT
Published amendments (1 · 1 deadline change)
WhenWhatBeforeAfterShift
—DeadlineTime limit for receipt of tenders or requests to participate · IV.2.214 Aug 202414 Aug 2023-366 d

Please note that the correct deadline is 23 August 2023, not 2024 as shown on the original Contract Notice

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

8 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

  • Market Research & Insights

    Signed
    20 Feb 2024
    Value
    —
    Status
    active
  • Market Research & Insights

    Signed
    20 Feb 2024
    Value
    —
    Status
    active
  • Market Research & Insights

    Signed
    20 Feb 2024
    Value
    —
    Status
    active
  • Market Research & Insights

    Signed
    20 Feb 2024
    Value
    —
    Status
    active
  • Market Research & Insights

    Signed
    20 Feb 2024
    Value
    —
    Status
    active
  • Market Research & Insights

    Signed
    20 Feb 2024
    Value
    —
    Status
    active
  • Market Research & Insights

    Signed
    20 Feb 2024
    Value
    —
    Status
    active
  • Market Research & Insights

    Signed
    20 Feb 2024
    Value
    —
    Status
    active

Contracting authority & participating public bodies

THAMES WATER UTILITIES LIMITED

Contracting authorityWater GB-COH: 02366661 Reading, South East, RG18DBContact name, email Published organisation website ↗

Framework contractors & participating bidders

8 commercial parties on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria