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Official procurement procedure

Market Research and Insight Services

Market research services
Survey services
UK
Published value
Not published
Submission deadline Not published
Lots published3
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Network Rail Infrastructure Ltd: "Market Research and Insight Services". Published status: complete. Published value: Value not published. 3 published lots. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityNetwork Rail Infrastructure LtdScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Network Rail Infrastructure Ltd
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Network Rail Infrastructure Ltd. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Average Price Reduction
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
5.5Bids / Report
3% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 111 active published awards; 67 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Price reduction compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityNetwork Rail Infrastructure Ltd
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published18 Feb 2021, 22:56 GMT
Last source update18 Feb 2021, 22:56 GMT
Recurring procurementNot published
ClassificationMarket research services, Survey services
Delivery area
UK
OCIDocds-h6vhtk-029457
What is being bought
Network Rail identified a requirement for the provision of market research from third-party suppliers to provide the following activities both nationally and regionally: - Quantitative and qualitative primary market research - Commercial market intelligence - Online survey tool
What changed
From the official release history
  1. Status changed to complete
    18 Feb 2021, 22:56 GMT
  2. Official notice release published
    18 Feb 2021, 22:56 GMT
  3. Buyer information updated
    18 Feb 2021, 22:56 GMT
Lots and requirements (3)
Published by the contracting authority
  • Lot 1 · #1
    Qualitative and Quantitative Primary Market Research
    cancelled
    Published valueNot published
    The lot includes but not limited to the following: • B2C/B2B/CX • Employee engagement • Communications development & evaluation • Brand reputation • Politicians • Journalists • Mystery shopping • Pedestrian counting • Behaviour change • Segmentation • Public health and safety
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 2 · #2
    Commercial Market Intelligence
    cancelled
    Published valueNot published
    The lot includes but not limited to the following: • Trends and insight into retail buying behaviours of consumers o General retail consumer buying behaviours (national and global o Travel retail consumer buying behaviours (national and global o Customer experience – experiential activity • Customer profiling and segmentation • Thought leadership in the retail and commercial sphere • Turning information into actionable insights for daily decision-making and strategic planning
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 3 · #3
    Online Tool
    cancelled
    Published valueNot published
    The lot includes but not limited to the following: • Requires bespoke registration and onboarding process • Quantitative panel and qualitative functions • Support service for users including but not limited to access support, building surveys, training support etc. • Unlimited users & surveys capability • Easy and intuitive to use for non-research specialists • Template questionnaires provided for different types of surveys • Ability to undertake targeted surveys • Supplier to provide training to users throughout contract including but not limited to usability training as required by Network Rail on an ad-hoc basis • Tools to be compatible across multiple systems and platforms including but not limited to Microsoft and Apple desktops, IOS and Android • Tool to meet highest security standards and GDPR compliant
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    18 Feb 2021, 22:56 GMT
  2. Award active
    Not published · Not published
  3. Award active
    Not published · Not published
  4. Award active
    Not published · Not published
  5. Contract active
    Signed 8 Feb 2021, 00:00 GMT · £7,000,000
  6. Contract active
    Signed 8 Feb 2021, 00:00 GMT · £4,800,000
  7. Contract active
    Signed 8 Feb 2021, 00:00 GMT · £240,000
Commercial outcome and competition
Awards
DJS Research Ltd, PricewaterhouseCoopers LLP, Savanta Group Ltd, Strategic Research and Insight Ltd, Yonder Consulting Ltd
Not published · Not published · active
DJS Research Ltd, Savanta Group Ltd, Yonder Consulting Ltd
Not published · Not published · active
QuestionPro UK Limited
Not published · Not published · active
Contracts
Qualitative and Quantitative Primary Research
£7,000,000 · signed 8 Feb 2021, 00:00 GMT · active
Commercial Market Intelligence
£4,800,000 · signed 8 Feb 2021, 00:00 GMT · active
Online Tool
£240,000 · signed 8 Feb 2021, 00:00 GMT · active
Bid statistics
bids: 10 (lot 1)
bids: 6 (lot 2)
bids: 2 (lot 3)
Buyer and organisations in this procedure

Network Rail Infrastructure Ltd

Contracting authority GB-FTS-448
View buyer profile

  • Network Rail Infrastructure Ltd
    buyer

    1 Eversholt Street, London, UK, NW1 2DN
    Grace.Cope@networkrail.co.uk
    +44 1908781000

  • DJS Research Ltd
    supplier

    Stockport, UK

  • PricewaterhouseCoopers LLP
    supplier

    London, UK

  • QuestionPro UK Limited
    supplier

    London, UK

  • Savanta Group Ltd
    supplier

    London, UK

  • Strategic Research and Insight Ltd
    supplier

    Cardiff, UK

  • The High Court
    reviewBody

    Strand, London, WC2A 2LL

  • Yonder Consulting Ltd
    supplier

    London, UK
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published