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ClosedFind a Tender · UK4

Marine Pilot Digitalisation

Buyer: The Mersey Docks and Harbour Company →

Participate on uk.eu-supply.com ↗External submission platform

BuyerThe Mersey Docks and Harbour Company
StatusClosed
Deadline13 Oct 2025
Value£1,100,000
Published31 Jul 2025

What is being bought

Peel Ports Investments Limited (the name under which any resulting contract from this procurement event will be signed) acting on behalf of The Mersey Docks and Harbour Company, Clydeport Operations Limited and Port of Sheerness Limited, are looking to appoint a single successful Tenderer to provide Marine Pilot Digitalisation. Peel Ports owns and operates six of the UK’s most important ports (Port of Liverpool, Heysham Port, Manchester Ship Canal, Medway (Sheerness / Chatham), Clydeport (Greenock, Hunterston, Ardrossan) and Great Yarmouth). It also operates a container terminal in Dublin. Peel Ports Group serves as the Statutory Harbour Authority (SHA) and the Competent Harbour Authority (CHA) for several UK ports, Managing marine pilots for each port. Currently, pilot requests and allocations are managed manually through a mix of systems such as physical tables, spreadsheets, phone calls, and messages. These systems involve transferring information between digital and paper formats. This project aims to award to a single successful Tenderer under a 4 year fixed term Agreement with 2 optional, 2 year extensions (potentially a total of 8 years). The successful Tenderer will be required to implement a unified software solution to streamline pilot request management at the following locations; Liverpool, Sheerness (Medway) and Clydeport. The full scope of works is set out in the tender documentation, however the scope associated with this opportunity is summarised below but not limited to :- Allow Group Port Control Centre (GPCC) staff to review and allocate pilots based on port-specific rules Provide an automated suggestions and manual overrides. Cover operations at the Ports of; a) Liverpool b) Sheerness c) Clydeport Provide a planning feature for the pilot launch programme in the Port of Liverpool and replace the current in-house Pilot App. The procurement documents are available for unrestricted and full direct access, free of charge, at: https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=96462&B=

Delivery location

UKD7, GB · UKJ4, GB · UKM8, GB · UKM9, GB

Categories

Software package and information systems 48000000Industry specific software package 48100000Scheduling software package 48332000IT software package 48517000

Lot details

Lot LOT-0000

No lot description published.

Statusactive
Value£1,100,000
Contract periodFrom 31 Jan 2026 to 30 Jan 2030
SME suitabilitySuitable for SMEs

Award criteria
Quality (Technical) (60%)
Price (40%)

What is included

ItemCategoryQuantity
LOT-0000Industry specific software package, Software package and information systems, Scheduling software package, IT software packageNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 48. The category anchor is Software package and information systems (48000000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 486,8361 median · 9.6 average (2,488 of 6,836 with a bid count)1.7 average (2,927 of 6,836 with named award suppliers)Not published
Same buyer0Not publishedNot publishedNot published
Delivery region: UKD7321.5 median · 4.9 average (16 of 32 with a bid count)1.1 average (17 of 32 with named award suppliers)Not published
Similar published value (0.5×–2×)3902 median · 2 average (2 of 390 with a bid count)1 average (2 of 390 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeutilities
Covered byNot published
Submission policyallowed
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Documents & submission route

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-04ffae
Latest release ID044686-2025
Latest release timestampThu Jul 31 2025 10:57:54 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLhttps://www.find-tender.service.gov.uk/Notice/044686-2025
Tender statusactive
Procurement methodopen
Procurement method detailsCompetitive flexible procedure
Main procurement categorygoods
Above thresholdYes
Legal basis2023/54
Tender period: startNot published
Tender period: end2025-10-13T09:30:00+00:00
Expression of interest deadlineNot published
Enquiry deadline2025-10-07T22:30:00+00:00
Award period: startNot published
Award period: end2026-01-12T23:59:59Z
Submission method detailshttps://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=96462&B=
Submission languagesen
Electronic catalogue policyNot published
Total tender value£1,100,000
Tender lots in source1
Tender items in source1
Tender documents in source2
Awards in latest release0
Contracts in latest release0
Parties in latest release3

Notice history

DateEventReference
31 Jul 2025tender044686-2025
9 Apr 2025planning013972-2025

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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Complete JSON history (2 releases)
31 Jul 2025 · 044686-2025 · tender
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9 Apr 2025 · 013972-2025 · planning
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            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "48100000",
            "scheme": "CPV",
            "description": "Industry specific software package"
          },
          {
            "id": "48000000",
            "scheme": "CPV",
            "description": "Software package and information systems"
          },
          {
            "id": "48332000",
            "scheme": "CPV",
            "description": "Scheduling software package"
          },
          {
            "id": "48517000",
            "scheme": "CPV",
            "description": "IT software package"
          }
        ]
      }
    ],
    "title": "Marine Pilot Digitalisation",
    "value": {
      "amount": 1300000,
      "currency": "GBP",
      "amountGross": 1600000
    },
    "status": "planning",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "Peel Ports Investments Limited (the name under which any resulting contract from this potentially forthcoming procurement event may be signed) acting on behalf of The Mersey Docks and Harbour Company, Clydeport Operations Limited and Port of Sheerness Limited wishes to undertake market engagement in preparation for a future procurement. Peel Ports owns and operates six of the UK’s most important ports (Port of Liverpool, Heysham Port, Manchester Ship Canal, Medway (Sheerness / Chatham), Clydeport (Greenock, Hunterston, Ardrossan) and Great Yarmouth). It also operates a container terminal in Dublin. A summary of the requirements are details below; Peel Ports Group is launching a project to enhance operations through technology, focusing on improving pilot request management and pilotage oversight, which are currently manual and inefficient. The system will cover operations at The Mersey Docks & Harbour Company, Port of Sheerness & Clydeport Operations Limited. The core requirement is for a digital system to manage the allocation of pilots to vessels, replacing existing manual work practices. The key aspects of the desired solution will be; - Ability to create and maintain pilots’ schedules and availability - Ability to create and maintain rules governing pilot allocations, based on factors which will differ per port (e.g. Pilot qualifications, vessel size, etc) - Ability to receive pilot bookings and automatically suggest a pilot allocation based on availability and the appropriate port rules - Provide Port Control Centre and Vessel Traffic Services with an intuitive user interface to view all pilotage jobs, carry out manual allocations, changes, and update data - Ability for pilots to receive, confirm and manage pilot jobs via mobile device in all conditions, using an intuitive app - Integration with existing port management systems, e.g. to receive bookings and to confirm completed jobs for billing processes. Further there should be flexibility in the future to deliver additional functionality, e.g. scheduling and management of launch vessels and extended use of the app for pilots to manage their expenses. If you have experience in this area please could you provide at a minimum the following information and submit to the Peel Ports Sourcing Team mailbox: sourcing@peelports.com • Company Name • Contact details, including location telephone and e-mail address, main point of contact and position in Company • A short description (1-2 paragraphs) of your Company’s capabilities in this area. The closing date for responses is 30/04/2025.",
    "communication": {
      "futureNoticeDate": "2025-05-19T23:59:59Z"
    },
    "specialRegime": [
      "utilities"
    ],
    "aboveThreshold": true,
    "mainProcurementCategory": "goods"
  },
  "parties": [
    {
      "id": "GB-PPON-PRWZ-2267-YTZX",
      "name": "THE MERSEY DOCKS AND HARBOUR COMPANY",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKD73",
        "country": "GB",
        "locality": "Liverpool",
        "postalCode": "L21 1LA",
        "countryName": "United Kingdom",
        "streetAddress": "Maritime Centre"
      },
      "details": {
        "url": "https://www.peelports.com",
        "classifications": [
          {
            "id": "privateUtility",
            "scheme": "UK_CA_TYPE",
            "description": "Private utility"
          }
        ]
      },
      "identifier": {
        "id": "PRWZ-2267-YTZX",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "name": "Elizabeth Shaw",
        "email": "elizabeth.shaw@peelports.com",
        "telephone": "+44 1519496000"
      }
    },
    {
      "id": "GB-PPON-PDMT-7482-WCQQ",
      "name": "PORT OF SHEERNESS LIMITED",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKD73",
        "country": "GB",
        "locality": "Liverpool",
        "postalCode": "L21 1LA",
        "countryName": "United Kingdom",
        "streetAddress": "Maritime Centre, Port Of Liverpool"
      },
      "details": {
        "url": "https://www.peelports.com",
        "classifications": [
          {
            "id": "privateUtility",
            "scheme": "UK_CA_TYPE",
            "description": "Private utility"
          }
        ]
      },
      "identifier": {
        "id": "PDMT-7482-WCQQ",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "name": "Melissa Rimmer",
        "email": "Melissa.rimmer@peelports.com",
        "telephone": "0151 949 6574"
      }
    },
    {
      "id": "GB-PPON-PYLW-8115-DRGZ",
      "name": "CLYDEPORT OPERATIONS LIMITED",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKM82",
        "country": "GB",
        "locality": "Glasgow",
        "postalCode": "G2 8DS",
        "countryName": "United Kingdom",
        "streetAddress": "16 Robertson Street"
      },
      "details": {
        "url": "https://www.peelports.com",
        "classifications": [
          {
            "id": "privateUtility",
            "scheme": "UK_CA_TYPE",
            "description": "Private utility"
          }
        ]
      },
      "identifier": {
        "id": "PYLW-8115-DRGZ",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "name": "Melissa Rimmer",
        "email": "Melissa.rimmer@peelports.com",
        "telephone": "0151 949 6574"
      }
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "013972-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/013972-2025",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2025-04-09T13:41:42+01:00"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2025-04-30T23:59:59Z",
        "description": "Peel Ports Procurement is seeking to engage with the market to explore supplier interest and commercial acumen regarding the potential procurement of Marine Pilot Digitalisation software. This engagement aims to inform the development of the final procurement strategy and specification. Location: The Mersey Docks & Harbour Company, Port of Sheerness, Clydeport Operations Limited. Scope of Engagement • Purpose: This PMEN serves as a preliminary market engagement to; I. Gauge market interest in installing Marine Pilot Planning software meeting Peel Ports' specifications per the summary II. Gather supplier insights into current market capabilities, innovative technologies, and potential commercial models III. Inform the development of the final technical specifications and evaluation criteria IV. Identify potential risks and opportunities associated with the procurement • Areas of Interest; I. Technical Solution II. Maintenance and support services III. Estimated timelines for implementation • Engagement Activities: I. Requests for information (RFIs) or questionnaires. II. One-to-one meetings with interested suppliers who demonstrate a strong likelihood of being able to meet our specification."
      }
    ]
  },
  "initiationType": "tender"
}