Official UK procurement notice
Mapio Taith Cwsmer | Customer Journey Mapping
Authority: Grwp Cynefin (Public body)
What is being bought
Published requirement descriptionMae Grŵp Cynefin yn gwahodd tendrau gan gwmnïau profiadol i ymgymryd â phroses mapio taith cwsmeriaid gynhwysfawr.
Grwp Cynefin is seeking proposals from experienced companies to undertake comprehensive customer journey mapping process.
CPV: IT services: consulting, software development, Internet and support
The lotProcurement structure
single lot · value publishedLot #1Published value£20,000
- Condition of participation
Gweler y dogfennau tendr.
Please see tender documents.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Price
- Quality
- Condition of participation
Gweler y dogfennau tendr.
Please see tender documents.
- Price carries 50 of 100 points: a 10% discount moves about 5 points. This one is won on the number: sharpen the price before polishing the prose.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Below threshold - open competition
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Below threshold
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 4 Jun 2025, 09:54 BST
- Last source update
- 4 Jun 2025, 09:54 BST
- FTS notice number
2025/S 000-029721- Latest notice
- Tender notice (UK4)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-052c10Find a Tender
How it was run
Official notice- Submission deadline
- 2 Jul 2025, 00:00 BST
- Clarification deadline
- 25 Jun 2025, 00:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
Mae'r dogfennau tendr ar gael ar Blatfform Caffael Grŵp Cynefin drwy ddilyn y ddolen (in-tendhost.co.uk/grwpcynefin/aspx/Home ↗).
Tender Documentation can be found on Grŵp Cynefin's Procurement Platform by following this link (in-tendhost.co.uk/grwpcynefin/aspx/Home ↗).
Bydd angen i gwmniau sydd a diddordeb gofrestru ar y Platfform er mwyn cael mynediad i'r dogfennau.
Interested Parties will be required to register on the platform before accessing the documents.
Bydd rhaid cyflwyno unrhyw gwestiynau ynglyn â'r broses a chyflwyno'r tendr drwy Blatfform Caffael Grŵp Cynefin.
Tender Clarification requests and Tender submissions must be received via the Grŵp Cynefin Procurement Platform.
Timeline
4 Jun 2025 → 1 Aug 2025 · 4 dates- Tender notice published4 Jun 2025, 09:54 BST
- Clarification questions by25 Jun 2025, 00:00 BST
- Submission deadline2 Jul 2025, 00:00 BST
- Contract starts1 Aug 2025, 00:00 BST
Notice history
1 event · 1 release on Find a Tender- Tender notice published4 Jun 2025, 09:54 BSTUK4
Contracting authority & participating public bodies
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
- Tender notice Tender notice on Find a Tender