Find a TenderAwarded

Published 19 Mar 2025, 10:04 GMT

Official UK procurement notice

Managed Service Provider · UK public procurement notice

Official notice

Authority: Caledonian Sleeper Limited

ServicesNegotiated procedure with prior call for competition

Sectors: IT Services & Software (72) Delivery: UK

Published estimate£1,500,000exc. VAT · 1 value update0.4% below published estimate

Submissions closed 15 Apr 2025awarded 15 Dec 2025

Awarded to Core Technology Systems Ltd

What is being bought

Published requirement description

The Managed service provider (MSP) will provide support and management for various IT functions, including helpdesk, hardware support, security monitoring, cloud services, and user management.

CPV: IT services: consulting, software development, Internet and support

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

Delivery: UK · UK

Second stage: up to 5 candidates invited to tenderVariant bids: not allowed

72000000 IT services: consulting, software development, Internet and support

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

How bids were scored

Quality: 90Price: 30Social value: 10

Published sub-criteria (6)

How you will meet the scope: 35
How you will project manage implementation: 25
Case study of a similar size organisation: 15
Presentation on your services: 15
price: 30
Social value: 10

Published award criteria (6)

How you will meet the scope: 35
How you will project manage implementation: 25
Case study of a similar size organisation: 15
Presentation on your services: 15
Social value: 10
Price: 30

Successive reduction: Candidates will be reduced successively across stages

What this means for your bid

Price carries 30 of 130 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached

Procedure method: Negotiated procedure with prior call for competition
Legal basis: CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
Procurement category: Services
Notice status: Awarded
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Yes (GPA)
Recurring procurement: No (one-off requirement)
First published: 19 Mar 2025, 10:04 GMT
Last source update: 17 Dec 2025, 11:05 GMT
Authority reference: CPT-040
FTS notice number: 2025/S 000-083706
Classification (CPV): IT services: consulting, software development, Internet and support
Delivery area: UK
Official registry OCID: ocds-h6vhtk-04eb93 Find a Tender

Contract terms

Electronic trading: e-invoicing allowed · electronic ordering · electronic payment

Publisher note: (SC Ref:818848)

How it was run

Official notice

Run through: Public Contracts Scotland · Who buys & how to bid on PCS

Supplier login requiredLanguage: EN

Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding

Submission deadline: 15 Apr 2025, 14:00 BST
Submission channel: {"electronicSubmission"}
Accepted languages: en
Bid validity: 180 days from the deadline

Detailed submission instructions & authority contactsFrom official release

www.publiccontractsscotland.gov.uk ↗

Timeline

15 Apr 2025 → 17 Dec 2025 · 3 dates

Submission deadline
15 Apr 2025, 14:00 BST
Invitations to tender expected
17 Apr 2025, 00:00 BST
Notice published308 days ago
17 Dec 2025, 11:05 GMT

Notice history

5 events · 3 releases on Find a Tender · since 19 Mar 2025

Published value published: £1,500,000
19 Mar 2025, 10:04 GMT
Status changed to active
19 Mar 2025, 10:04 GMT
Procurement method changed
19 Mar 2025, 10:04 GMT
Deadline moved to 11 Apr 2025, 14:00 BST
19 Mar 2025, 10:04 GMT
-4 days · was 15 Apr 2025, 14:00 BST
Status changed to complete
17 Dec 2025, 11:05 GMT

Published amendments (1 · 1 deadline change)

When	What	Before	After	Shift
—	DeadlineTime limit · IV.2.2	11 Apr 2025	15 Apr 2025	+4 d
—	DateEstimated date of dispatch of invitations · IV.2.3	17 Apr 2025	21 Apr 2025	+4 d

Updated Scope added

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £1,494,0001 contract exc. VAT

Bids received 8

Contracts signed 1latest 15 Dec 2025

Awarded to	Value	Date	Status
Core Technology Systems Ltd	£1,494,000 †	—	Awarded

Contracts

Contract 083706-2025-1 · Core Technology Systems Ltd
Signed
15 Dec 2025
Value
£1,494,000
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
8bids · 8 electronic · 8 from abroad	0	—	—

Contracting authority & participating public bodies

Caledonian Sleeper Limited

Contracting authorityRailway services Basement and Ground Floor Premises, 1-5 Union Street, Inverness, UK, IV1 1PPContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

Glasgow Sheriffs officeReview body Glasgow

Bidders & participating suppliers

1 commercial party on the notice

Core Technology Systems (UK) LtdAwarded supplier 9 Appold Street, London, UK, EC2A 2APContact phone

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

Economic and financial selection criteriatenderEconomic and financial selection criteria
Technical selection criteriatenderTechnical selection criteria