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AwardedFind a Tender · award

Managed Service Provider Contract

Buyer: BORDER TO COAST PENSIONS PARTNERSHIP LIMITED →

BuyerBORDER TO COAST PENSIONS PARTNERSHIP LIMITED
StatusAwarded
DeadlineNot published
ValueValue not published
Published9 Jun 2026

What is being bought

Border to Coast intends to appoint a partner organisation to support core capabilities necessary to manage its existing infrastructure and achieve its future ICT objectives. This includes the oversight of the existing infrastructure and provision of corporate ICT solutions to enable Border to Coast to operate its core business using latest technologies deployed in a modern and flexible environment. The ICT Managed Service will manage and oversee the cloud based collaborative platform to allow Border to Coast to manage and deliver its investment portfolio effectively and securely. This will include hardware, infrastructure, communications, service support, cyber and data resilience capabilities. Border to Coast currently operates on a single site with circa. 180 users, and has adopted standard Microsoft 365 solutions, with additional Business Central (Finance), CRM and Data modules deployed across the business.

Lot details

Lot 1

No lot description published.

Statuscomplete

Comparable-procurement analytics

No usable CPV category has been published, so a comparable market set cannot yet be built.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

Managed Service Provide Contract

Statusactive
Value£7,000,000

Documents & submission route

  • Not published

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-054f38
Latest release ID054352-2026
Latest release timestampTue Jun 09 2026 13:52:12 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodopen
Procurement method detailsCompetitive flexible procedure
Main procurement categoryNot published
Above thresholdNot published
Legal basis2023/54
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source0
Tender documents in source1
Awards in latest release1
Contracts in latest release1
Parties in latest release2

Notice history

DateEventReference
9 Jun 2026award, contract054352-2026
11 Feb 2026award, contract012407-2026
23 Dec 2025award, contract085913-2025
19 Dec 2025award, contract085112-2025
15 Sept 2025tender056704-2025
18 Jun 2025planning033412-2025
18 Jun 2025planning033393-2025

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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      ],
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Complete JSON history (7 releases)
9 Jun 2026 · 054352-2026 · award, contract
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11 Feb 2026 · 012407-2026 · award, contract
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        "postalCode": "LS1 2HJ",
        "countryName": "United Kingdom",
        "streetAddress": "5th Floor Toronto Square"
      },
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        "country": "GB",
        "locality": "Stockton-On-Tees",
        "postalCode": "TS17 6EN",
        "countryName": "United Kingdom",
        "streetAddress": "Admiralty House Fudan Way"
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        "postalCode": "SL7 1LW",
        "countryName": "United Kingdom",
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23 Dec 2025 · 085913-2025 · award, contract
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19 Dec 2025 · 085112-2025 · award, contract
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15 Sept 2025 · 056704-2025 · tender
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    ],
    "procedure": {
      "features": "Part 1 – Issuing Procurement Documentation:\ni. Border to Coast publish the relevant Notices under the Act and all documentation relation to the Procurement.\nPart 2 - Clarification Phase:\nii. Suppliers to submit clarification questions within deadline stated in the Procurement Timetable.\niii. Border to Coast to respond to clarifications within the deadline stated in the Procurement Timetable.\niv. Suppliers to complete documents at 2.3 within the deadline stated in the Procurement Timetable.\nPart 3 – Review and Assessment of Pre-Selection and Strategic Alignment Questionnaire :\nv. Border to Coast to assess Part 1 of the Pre-Selection and Strategic Alignment Questionnaire.\nvi. Border to Coast to assess Parts 2 and Part 3 of the Pre-Selection and Strategic Alignment\nQuestionnaire to down-select Suppliers.\nvii. Notification to all Suppliers of Down-Selection outcome.\nPart 4 – Evaluation of Bids:\nviii. Border to Coast evaluate Bids.\nPart 5 – Clarification Phase 2:\nix. Border to Coast may carry out clarification meetings. Please note any in-person meetings are to take place at Border to Coast’s Leeds office.\nPart 6 - Due Diligence:\nx. Border to Coast will carry out Due Diligence on the remaining Suppliers which may include a site visit.\nPart 7 - Assessment and Moderation:\nxi.  Moderation sessions will take place following Clarification Phase 2 and Due Diligence.\nPart 8 - Contract Award:\nxii. Border to Coast to issue Contract Award Notice and assessment summary letters.\nxiii. Standstill period observed.\nxiv. Border to Coast and selected Supplier to execute Contract.",
      "isAccelerated": true,
      "acceleratedRationale": "Qualifying planned procurement notice"
    },
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "awardPeriod": {
      "endDate": "2025-11-26T23:59:59+00:00"
    },
    "description": "The successful Supplier appointed through this Procurement will be required to enter into a contractual agreement with Border to Coast to provide corporate ICT services. Border to Coast is looking for the appointed successful Supplier to contract for a term of 4 years, with then the option to extend, subject to performance and price negotiation, twice for 2 additional years each (resulting in a maximum possible term of 8 years).\nBorder to Coast intends to appoint a partner organisation to support core capabilities necessary to manage its existing infrastructure and achieve its future ICT objectives. This includes the oversight of the existing infrastructure and provision of corporate ICT solutions to enable Border to Coast to operate its core business using latest technologies deployed in a modern and flexible environment. The ICT Managed Service will manage and oversee the cloud based collaborative platform to allow Border to Coast to manage and deliver its investment portfolio effectively and securely. This will include hardware, infrastructure, communications, service support, cyber and data resilience capabilities. Border to Coast currently operates on a single site with circa. 180 users, and has adopted standard Microsoft\n365 solutions, with additional Business Central (Finance), CRM and Data modules deployed across the business.\nThe Supplier’s Standard Terms & Conditions must incorporate the Mandatory Terms & Conditions or equivalent terms, full details of which are contained in Appendix M. Suppliers wishing to provide an equivalent set of terms to Part 2 Appendix M Mandatory Terms & Conditions must indicate this clearly in Appendix M by ticking the relevant confirmation statement at the top.\nSuppliers should ensure that they are familiar with these requirements and that their Standard Terms & Conditions are capable of being accepted by Border to Coast. Any queries regarding the Mandatory Terms & Conditions such as the adoption of the Suppliers’ terms should be raised as part of the clarification process prior to submission of tenders. A full contract incorporating the Mandatory Terms & Conditions will only need to be provided to Border to Coast once the successful Supplier has been notified.",
    "enquiryPeriod": {
      "endDate": "2025-09-29T23:00:00Z"
    },
    "aboveThreshold": true,
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "electronicSubmissionPolicy": "allowed"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "Suppliers who have not previously submitted an expression of interest will need to register for Proactis ProContract and respond to the ProContract Expression of Interest/Advert, published under Opportunity ID DN765254 to be automatically invited to access tender documentation and submit bids. Log in and registration links are below:\nLog in - https://procontract.due-north.com/Login/Index?ReturnUrl=/Login/LogoutConfirmation\nRegistration link - https://procontract.due-north.com/Register",
    "procurementMethodDetails": "Competitive flexible procedure",
    "expressionOfInterestDeadline": "2025-10-06T11:00:00Z",
    "additionalProcurementCategories": [
      "goods"
    ]
  },
  "parties": [
    {
      "id": "GB-COH-10795539",
      "name": "Border to Coast Pensions Partnership Limited",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKE42",
        "country": "GB",
        "locality": "Leeds",
        "postalCode": "LS1 2HJ",
        "countryName": "United Kingdom",
        "streetAddress": "5th Floor, Toronto Square, Toronto Street"
      },
      "details": {
        "url": "https://www.bordertocoast.org.uk/",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "10795539",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "name": "Border to Coast Procurement Team",
        "email": "procurement@bordertocoast.org.uk"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
18 Jun 2025 · 033412-2025 · planning
{
  "id": "033412-2025",
  "tag": [
    "planning"
  ],
  "date": "2025-06-18T15:38:22+01:00",
  "ocid": "ocds-h6vhtk-054f38",
  "buyer": {
    "id": "GB-COH-10795539",
    "name": "Border to Coast Pensions Partnership Limited"
  },
  "tender": {
    "id": "DN765254",
    "lots": [
      {
        "id": "1",
        "status": "planned",
        "renewal": {
          "description": "Initial term of 18 May 2026 to 18 May 2030 (4+2+2) -\nExtension 1: May 2030 – May 2032\nExtension 2: May 2032 – May 2034"
        },
        "hasRenewal": true,
        "contractPeriod": {
          "endDate": "2030-05-17T23:59:59Z",
          "startDate": "2026-05-18T00:00:00Z",
          "maxExtentDate": "2034-05-18T23:59:59Z"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "additionalClassifications": [
          {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          },
          {
            "id": "48000000",
            "scheme": "CPV",
            "description": "Software package and information systems"
          },
          {
            "id": "48200000",
            "scheme": "CPV",
            "description": "Networking, Internet and intranet software package"
          },
          {
            "id": "30200000",
            "scheme": "CPV",
            "description": "Computer equipment and supplies"
          }
        ]
      }
    ],
    "title": "ICT Managed Service Provider",
    "value": {
      "amount": 7000000,
      "currency": "GBP",
      "amountGross": 8400000
    },
    "status": "planned",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "awardPeriod": {
      "endDate": "2025-10-22T23:59:59Z"
    },
    "description": "Border to Coast intends to appoint a partner organisation to support core capabilities necessary to manage its existing infrastructure and achieve its future ICT objectives. This includes the oversight of the existing infrastructure and provision of corporate ICT solutions to enable Border to Coast to operate its core business using latest technologies deployed in a modern and flexible environment. The ICT Managed Service will manage and oversee the cloud based collaborative platform to allow Border to Coast to manage and deliver its investment portfolio effectively and securely. This will include hardware, infrastructure, communications, service support, cyber and data resilience capabilities. Border to Coast currently operates on a single site with circa. 200 users, and had adopted standard Microsoft 365 solutions, with additional Business Central (Finance), CRM and Data modules deployed across the business.\nProcurement Process:\nSuppliers will complete and submit a Pass / Fail Selection Questionnaire / Service Capability Questionnaire which will be scored. Suppliers who pass the Selection Questionnaire will then be asked to submit a full bid. Following bid evaluation and moderation, request(s) may be made for a clarification session, presentation, on site visit or site audit. There will be a final moderation following these sessions at which point the successful supplier will be identified (subject to successful completion of all due diligence requirements and a standstill period) a contract will be entered into. Total estimated value excluding VAT: £6-7m plus VAT (£7.2-8.4m including VAT).",
    "communication": {
      "futureNoticeDate": "2025-07-30T23:59:59Z"
    },
    "enquiryPeriod": {
      "endDate": "2025-08-01T23:00:00Z"
    },
    "aboveThreshold": true,
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "electronicSubmissionPolicy": "allowed"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Competitive flexible procedure",
    "expressionOfInterestDeadline": "2025-08-01T23:00:00Z",
    "additionalProcurementCategories": [
      "goods"
    ]
  },
  "parties": [
    {
      "id": "GB-COH-10795539",
      "name": "Border to Coast Pensions Partnership Limited",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKE42",
        "country": "GB",
        "locality": "Leeds",
        "postalCode": "LS1 2HJ",
        "countryName": "United Kingdom",
        "streetAddress": "5th Floor, Toronto Square, Toronto Street"
      },
      "details": {
        "url": "https://www.bordertocoast.org.uk/",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "10795539",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "name": "Border to Coast Procurement Team",
        "email": "procurement@bordertocoast.org.uk"
      }
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "033412-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/033412-2025",
        "format": "text/html",
        "noticeType": "UK3",
        "description": "Planned procurement notice on Find a Tender",
        "documentType": "plannedProcurementNotice",
        "datePublished": "2025-06-18T15:38:22+01:00"
      }
    ]
  },
  "initiationType": "tender"
}
18 Jun 2025 · 033393-2025 · planning
{
  "id": "033393-2025",
  "tag": [
    "planning"
  ],
  "date": "2025-06-18T15:14:57+01:00",
  "ocid": "ocds-h6vhtk-054f38",
  "buyer": {
    "id": "GB-COH-10795539",
    "name": "Border to Coast Pensions Partnership Limited"
  },
  "tender": {
    "id": "DN765254",
    "lots": [
      {
        "id": "1",
        "status": "planning",
        "hasRenewal": true,
        "contractPeriod": {
          "endDate": "2030-05-17T23:59:59Z",
          "startDate": "2026-05-18T00:00:00Z",
          "maxExtentDate": "2034-05-17T23:59:59Z"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "additionalClassifications": [
          {
            "id": "32500000",
            "scheme": "CPV",
            "description": "Telecommunications equipment and supplies"
          },
          {
            "id": "50330000",
            "scheme": "CPV",
            "description": "Maintenance services of telecommunications equipment"
          },
          {
            "id": "51600000",
            "scheme": "CPV",
            "description": "Installation services of computers and office equipment"
          },
          {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          }
        ]
      }
    ],
    "title": "ICT Managed Service Provider",
    "value": {
      "amount": 7000000,
      "currency": "GBP",
      "amountGross": 8400000
    },
    "status": "planning",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "Border to Coast intends to appoint a partner organisation to support core capabilities necessary to manage its existing infrastructure and achieve its future ICT objectives. This includes the oversight of the existing infrastructure and provision of corporate ICT solutions to enable Border to Coast to operate its core business using latest technologies deployed in a modern and flexible environment. The ICT Managed Service will manage and oversee the cloud based collaborative platform to allow Border to Coast to manage and deliver its investment portfolio effectively and securely.  This will include hardware, infrastructure, communications, service support, cyber and data resilience capabilities.   Border to Coast currently operates on a single site with circa. 200 users, and had adopted standard Microsoft 365 solutions, with additional Business Central (Finance), CRM and Data modules deployed across the business.\nProcurement Process:\nSuppliers will complete and submit a Pass / Fail Selection Questionnaire / Service Capability Questionnaire which will be scored.\nSuppliers who pass the Selection Questionnaire will then be asked to submit a full bid.\nFollowing bid evaluation and moderation, request(s) may be made for a clarification session, presentation, on site visit or site audit.\nThere will be a final moderation following these sessions at which point the successful supplier will be identified (subject to successful completion of all due diligence requirements and a standstill period) a contract will be entered into.\nTotal estimated value excluding VAT: £6-7m plus VAT (£7.2-8.4m including VAT).",
    "communication": {
      "futureNoticeDate": "2025-07-30T23:59:59Z"
    },
    "aboveThreshold": true,
    "mainProcurementCategory": "services",
    "additionalProcurementCategories": [
      "goods"
    ]
  },
  "parties": [
    {
      "id": "GB-COH-10795539",
      "name": "Border to Coast Pensions Partnership Limited",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKE42",
        "country": "GB",
        "locality": "Leeds",
        "postalCode": "LS1 2HJ",
        "countryName": "United Kingdom",
        "streetAddress": "5th Floor, Toronto Square, Toronto Street"
      },
      "details": {
        "url": "https://www.bordertocoast.org.uk/",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "10795539",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "name": "Border to Coast Procurement Team",
        "email": "procurement@bordertocoast.org.uk"
      }
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "033393-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/033393-2025",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2025-06-18T15:14:57+01:00"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2025-07-29T23:59:59Z",
        "description": "Border to Coast Pensions Partnership currently outsources its ICT Corporate Services via a managed service provider (MSP). The contract for the current MSP expires in 2026. Border to Coast have contacted at least four MSPs to discuss their service offering to support Border to Coast define their future support and ICT service provision.\nBorder to Coast fall under public procurement rules (Procurement Act 2023). The procurement for these services will commence in the second half of 2025. Border to Coast have undertaken soft market testing by meeting a number of service providers to support our analysis of current and future market capabilities. Border to Coast carried out virtual meetings with the four MSPs, with the meetings taking place across March 2025. This enabled Border to Coast to establish clarity on our future requirements prior to the formal public procurement. It is worth noting that these sessions were not commercial and were designed to establish market differentiators.\nTopics included:\n• User Support Services Delivery Model\n• Cyber & Information Security Services Operating Model, e.g. Bronze, Silver, Gold\n• Cloud & Data Centre Services (locations, resilience & DR capability)\n• Data Management\n• Service Roadmap – 2026 onwards"
      }
    ]
  },
  "initiationType": "tender"
}