Official UK procurement notice
Managed Service Provider and Associated Services Procurement
Authority: Glen Oaks Housing Association (Housing)
What is being bought
Published requirement descriptionGlen Oaks are looking for a Managed Services Provider (MSP) to fully manage their IT, comms, cyber and telephony. Most software is hosted on site; however, the plan is to migrate most systems to the cloud within the next 18 to 24 months. Users will be requested to contact the new supplier directly managing all calls with guidance provided by the in-house team. This is a four year contract.
CPV: IT services: consulting, software development, Internet and support
The lotProcurement structure
single lot · no lot value publishedLot #1The procurement phase of the project is scheduled to be completed by end January 2025
The procurement phase of the project is scheduled to be completed by end January 2025. We would like contracts signed by early February 2025 with migration and implementation completed by end May 2025.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 8 Nov 2024, 15:05 GMT
- Last source update
- 8 Nov 2024, 15:05 GMT
- Award evaluation window
- 13 Dec 2024 – …
- FTS notice number
2024/S 000-036296- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04b530Find a Tender
Publisher note: Glen Oaks will be holding a supplier day enabling an opportunity for suppliers to understand the tender in more detail and to ask questions. Attendance of the supplier day is not compulsory and will have no impact with any tender response. The supplier day will take place via Microsoft Teams at 10.30 27 November 2024. Suppliers who wish to attend are asked to request an invite through a message on PCS. NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=782907. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. (SC Ref:782907)
How it was run
Official notice- Submission deadline
- 13 Dec 2024, 12:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bids opened
- 13 Dec 2024, 12:00 GMT
Timeline
8 Nov 2024 → 13 Dec 2024 · 3 dates- Notice published8 Nov 2024, 15:05 GMT
- Submission deadline13 Dec 2024, 12:00 GMT
- Bids opened13 Dec 2024, 12:00 GMT
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Glen Oaks Housing Association LimitedReview body
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria