Managed service for the hosting of the CX System

Authority: Middlesbrough Council (Local council)

Framework agreementServicesAward procedure without prior publication of a call for competition

Framework ceiling (notional)Value not publishedframework ceiling, not attributable revenue

Awarded 3 Apr 2025no call for competition

What is being bought

Published requirement description

Civica shall provide a managed service for the hosting of Cx system including other support services

CPV: IT services: consulting, software development, Internet and support

From the published notice

single lot · no lot value published

Lot #1Awarded

Delivery: North East

Published awards, contracts and bid statistics, not a forecast

Bids received 1

Contracts signed 1latest 3 Apr 2025

1 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
1bids	—	—	—

From the official record

Procedure method: Award procedure without prior publication of a call for competition
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Framework agreement
Who may use this agreement: Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type: Direct award (no call for competition)
GPA / WTO covered: Yes (GPA)
Recurring procurement: Unspecified in notice
First published: 21 May 2025, 15:50 BST
Last source update: 21 May 2025, 15:50 BST
FTS notice number: 2025/S 000-024166
Classification (CPV): IT services: consulting, software development, Internet and support
Delivery area: North East (UKC12)
Official registry OCID: ocds-h6vhtk-051b9a Find a Tender

Why no open competition: The procurement falls outside the scope of application of the directive
Published justification: Direct Award via CCS RM6259 Lot 3 framework

Contracting authorityLocal CouncilRegional or local authorityGeneral public services PO Box 500, Middlesbrough, North East, TS19FTContact name, email

1 commercial party on the notice

Official links; attachments are not copied

No document links were published on the notice.