Find a TenderAwarded
Published 11 Apr 2023, 11:21 BST

Official UK procurement notice

Managed Security Services Partner - Caredig Ltd

Official notice

Authority: Caredig Ltd (Public body)

ServicesOpen procedureSME suitable
Published estimate£150,000exc. VAT18.2% above published estimate
Submissions closed 12 May 2023awarded 24 Jul 2023
Awarded to PureCyber Limited

What is being bought

Published requirement description

Caredig Ltd procured a new Managed Services Partner in June 2021 and transitioned to the new service provision in April 2022 for the outsourced management and support of its IT infrastructure, while continuing to manage core applications in house.

At the time of this procurement, Caredig was still in contract for the provision of Managed Security Services and so was not in scope at this time, however the contract for this, is due for renewal on the 20th of November 2023.

CPV: Communications infrastructure · Communications network · Computer back-up services · Computer facilities management services · Helpdesk and support services · Information systems or technology strategic review and planning services · Information technology services · Maintenance of information technology software · Network components · Network operating system · Network routers · Network system · +3 more

The lotProcurement structure

single lot · value published
Lot #1As a minimum, this contract for the provision of a Manager Security Service should…AwardedRenewalPublished value£150,000

As a minimum, this contract for the provision of a Manager Security Service should cover the following areas:

Security & Event Management

Microsoft 365 Security & Event Management

325 Users

Device vulnerability assessments and alerting

DarkWeb Monitoring – Credential Compliance Scanning

Security Operations Centre (SOC)

Behavioral analysis and alerting / response on events – including Cyber Security Training platform and Phishing testing platform

Critical file / bulk file change and alerting / response on events

Continued delivery of Cyber Essentials Accreditation and Certification Support

Continued Cyber Essentials Plus pre assessment, and remediation compliance advice

Delivery of Cyber Essentials Plus Accreditation and Certification support (if Caredig choose to pursue Plus accreditation)

Annual Penetration testing

In addition, it is expected that the successful supplier will work closely with our Managed Service Provider in all aspects relating to security

Delivery: Wales
Extensions: Option for 3+1+1 contract (initial term 3 years)Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 30%
Published sub-criteria (2)
  • Ability to meet requirements: 70%
  • price: 30%
Published award criteria (2)
  • Ability to meet requirements: 70
  • Price: 30
Conditions of participation1
  • Suitability

    Selection criteria as stated in the procurement documentation

Staff
Names and qualifications of delivery staff must be submitted
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
11 Apr 2023, 11:21 BST
Last source update
8 Aug 2023, 08:39 BST
Award evaluation window
15 May 2023 – …
FTS notice number
2023/S 000-022999
Classification (CPV)
Communications infrastructureCommunications networkComputer back-up servicesComputer facilities management servicesHelpdesk and support servicesInformation systems or technology strategic review and planning servicesInformation technology servicesMaintenance of information technology softwareNetwork componentsNetwork operating system
+5 moreNetwork routersNetwork system
Delivery area
Wales (UKL18)
Official registry OCID
ocds-h6vhtk-03bdb4 Find a Tender
Contract terms
Performance terms

Selection criteria as stated in the procurement documentation

Publisher note: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=111445. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.sell2wales.gov.wales/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. (WA Ref:133866)

How it was run

Official notice
Run through: Sell2Wales · Who buys & how to bid on Sell2Wales
Supplier login requiredLanguage: EN
Access & registration note: Free Wales registration; eTenderWales runs on Jaggaer
Submission deadline
12 May 2023, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
180 days from the deadline
Bids opened
15 May 2023, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

12 May 2023 → 8 Aug 2023 · 3 dates
  1. Submission deadline
    12 May 2023, 12:00 BST
  2. Bids opened
    15 May 2023, 12:00 BST
  3. Notice published
    8 Aug 2023, 08:39 BST

Notice history

1 event · 3 releases on Find a Tender
  1. Status changed to complete
    8 Aug 2023, 08:39 BST
Published amendments (1 · 1 deadline change)
WhenWhatBeforeAfterShift
—DeadlineTime limit · IV.2.219 May 202319 May 2023+0 d
—Bid openingConditions for opening of tenders · IV.2.722 May 202322 May 2023+0 d

Morning all, having reviewed the clarification questions and discussed internally, given we have had 2 bank holidays we have decided to extend the deadline by a week for all suppliers. This is so we can collate responses to all the questions submitted and allow sufficient time for suppliers to then complete their submissions. We will be ensuring all questions are responded to by COP tomorrow. Than…

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £177,2581 contract exc. VAT
Bids received 132 from SMEs
Contracts signed 1latest 24 Jul 2023
Awarded toValueDateStatus
PureCyber Limited£177,258 †—Awarded

Contracts

  • Contract 022999-2023-1 · PureCyber Limited

    Signed
    24 Jul 2023
    Value
    £177,258
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
As a minimum, this contract for the provision of a Manager Security Service should…13bids · 13 electronic · 13 from abroad2——
Whole notice———£140,343 – £283,317

Contracting authority & participating public bodies

Caredig Ltd

Contracting authorityPublic bodyBody governed by public lawHousing and community amenities 43 Walter Road, Swansea, Wales, SA1 5PNContact email, phone Published organisation website ↗

Dispute resolution & review bodies

  • High CourtReview body LondonContact phone

Bidders & participating suppliers

1 commercial party on the notice
  • PureCyber LimitedAwarded supplier One Central Square, Usk Way, Cardiff, UK, CF101FSContact phone

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria