Lot 1
No lot description published.
Statusplanned
Contract periodFrom 31 Mar 2027 to 30 Mar 2030
SME suitabilitySuitable for SMEs
plannedFind a Tender · planning Update
Managed Debt Collection Services
BuyerGovernment Commercial Agency
Statusplanned
DeadlineNot published
Value£500,000,000
Published25 Aug 2026
What is being bought
The establishment of a framework for Managed Debt Collection Services using a Managed Service Provider (MSP). The MSP will manage a panel of FCA regulated Debt Collection Agencies (DCAs) who have specialist capabilities in debt management. The DCAs offer desk based collection services to arrange repayment of outstanding debts. The MSPs will use data to create debt recovery strategies and monitor performance. The MSP will work with buyers to ensure debt is collected sustainably and fairly, including identification and ethical treatment of vulnerable consumers. Envisaged scope of services: ● Managed Service: The Supplier will provide comprehensive management of all debt collection activities via their own operations and/or subcontractors. ● Optional Services: The Supplier may be required to offer access to additional services, including but not limited to: ○ Litigation ○ Auctioneer Services ○ International DCA Collections The confirmed scope of this framework will be determined as a result of the market and customer engagement.
Delivery location
UK, GB · GG, GG · IM, IM · JE, JE · AI, AI · BM, BM · FK, FK · GI, GI · GS, GS · IO, IO · KY, KY · MS, MS · PN, PN · SH, SH · TC, TC · VG, VG
Categories
Financial consultancy services 66171000Technical analysis or consultancy services 71621000Administrative services for business operations 75112000Administrative services of agencies 75120000Supporting services for the government 75130000Government services 75131000Accounting, auditing and fiscal services 79200000Business and management consultancy and related services 79400000Business and management consultancy services 79410000General management consultancy services 79411000Financial management consultancy services 79412000Investigation services 79720000Detective agency services 79721000Collection agency services 79940000Contract administration services 79994000
Lot details
What is included
| Item | Category | Quantity |
|---|---|---|
| 1 | Accounting, auditing and fiscal services, Financial consultancy services, Technical analysis or consultancy services, Administrative services for business operations, Administrative services of agencies, Supporting services for the government, Government services, Business and management consultancy and related services, Business and management consultancy services, General management consultancy services, Financial management consultancy services, Investigation services, Detective agency services, Collection agency services, Contract administration services | Not published |
Comparable-procurement analytics
Benchmarked against retained Find a Tender procedures with CPV division 66. The category anchor is Financial consultancy services (66171000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.
| Comparison set | Procedures | Reported bids per procedure | Named award suppliers | Price evidence |
|---|---|---|---|---|
| Market: CPV division 66 | 994 | 3 median · 7.6 average (308 of 994 with a bid count) | 1.9 average (354 of 994 with named award suppliers) | Not published |
| Same buyer | 10 | Not published | Not published | Not published |
| Delivery region: UK | 317 | 6 median · 11.8 average (77 of 317 with a bid count) | 2.7 average (97 of 317 with named award suppliers) | Not published |
| Similar published value (0.5×–2×) | 21 | Not published | Not published | Not published |
“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.
Price-outcome signal
Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.
Procurement strategy & market signals
Framework agreementYes
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published
Planning & early market engagement
BudgetValue not published
No-engagement rationaleNot published
Planning documents1
Planning milestones1
| Milestone | Type | Due | Status |
|---|---|---|---|
| GCA in conjunction with HMRC will be hosting an initial Pre Market Engagement session to share with the market the outline plans for the updated Managed Collection Services framework. This framework is being tendered on a standalone basis following the removal of the service from the Debt Resolution Services 2 framework which is currently in procurement. The session will give an overview of the requirements and invite feedback (commercially confidential where appropriate) to assist shaping the service offering from the most innovative solutions in the market to ensure maximum value for the nation throughout the life of the framework. The initial webinar will take place at 11am on 6 November 2025. Further sessions with interested parties and more in depth market engagement sessions will follow. Please email managedcollectionsprocurement@gca.gov.uk to express an interest in the market engagement and to receive further details. | engagement | 30 Sept 2026 | scheduled |
Related procurements
No linked framework, prior procurement or reprocurement published.
Documents & submission route
- Preliminary market engagement notice on Find a Tender planning · marketEngagementNotice
Source data inventory
Diagnostic view. “Not published” means this current release does not provide a value.
| OCID | ocds-h6vhtk-059404 |
|---|---|
| Latest release ID | 080679-2026 |
| Latest release timestamp | Tue Aug 25 2026 09:03:02 GMT+0000 (Coordinated Universal Time) |
| Source | find-a-tender |
| Official notice URL | Not published |
| Tender status | planned |
| Procurement method | Not published |
| Procurement method details | Not published |
| Main procurement category | services |
| Above threshold | Yes |
| Legal basis | 2023/54 |
| Tender period: start | Not published |
| Tender period: end | Not published |
| Expression of interest deadline | Not published |
| Enquiry deadline | Not published |
| Award period: start | Not published |
| Award period: end | Not published |
| Submission method details | Not published |
| Submission languages | Not published |
| Electronic catalogue policy | Not published |
| Total tender value | £500,000,000 |
| Tender lots in source | 1 |
| Tender items in source | 1 |
| Tender documents in source | 0 |
| Awards in latest release | 0 |
| Contracts in latest release | 0 |
| Parties in latest release | 1 |
Notice history
| Date | Event | Reference |
|---|---|---|
| 25 Aug 2026 | planningUpdate | 080679-2026 |
| 20 Aug 2026 | planningUpdate | 079412-2026 |
| 26 May 2026 | planningUpdate | 049048-2026 |
| 26 May 2026 | planningUpdate | 048548-2026 |
| 20 May 2026 | planningUpdate | 046001-2026 |
| 13 Apr 2026 | planningUpdate | 033415-2026 |
| 9 Apr 2026 | planningUpdate | 032150-2026 |
| 12 Dec 2025 | planningUpdate | 082307-2025 |
| 4 Dec 2025 | planningUpdate | 079663-2025 |
| 4 Dec 2025 | planningUpdate | 079659-2025 |
| 4 Dec 2025 | planningUpdate | 079564-2025 |
| 20 Nov 2025 | planningUpdate | 075813-2025 |
| 20 Nov 2025 | planningUpdate | 075811-2025 |
| 27 Oct 2025 | planning | 068567-2025 |
| 27 Oct 2025 | planning | 068550-2025 |
| 4 Sept 2025 | planning | 053880-2025 |
All source data
Unmodified official OCDS data retained by Tenderline for this procurement process.
Complete current OCDS release JSON
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"initiationType": "tender"
}Complete JSON history (16 releases)
25 Aug 2026 · 080679-2026 · planningUpdate
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}20 Aug 2026 · 079412-2026 · planningUpdate
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{
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}13 Apr 2026 · 033415-2026 · planningUpdate
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}4 Dec 2025 · 079659-2025 · planningUpdate
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}4 Dec 2025 · 079564-2025 · planningUpdate
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}20 Nov 2025 · 075813-2025 · planningUpdate
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