Find a TenderClosed
Published 19 Apr 2022, 19:05 BST

Official UK procurement notice

Maintenance and Repair of Passenger and Mobility Lifts

Official notice

Authority: NOTTING HILL GENESIS·Consortium: 2 public authorities

2 lotsServicesRestricted procedureMax 2 lots per supplier
Published estimate£18,000,000total for 2 lots · 1 value update
Submissions closed 26 Sept 2022
Lots 2max 2 won per supplier

What is being bought2 lots · detail below

Published requirement description

TEST corrigendum only - please ignore and no further action required.

CPV: Lift-maintenance services · Lifts · Repair and maintenance services of building installations · Repair and maintenance services of electrical and mechanical building installations · Repair and maintenance services of electrical building installations · Repair and maintenance services of mechanical building installations · Stairlifts

Lots and requirements (2)Procurement structure

2 lots · all with a published value (£17,825,000 together) · win at most 2 of them
Lot #1Passenger Lifts Repairs and MaintenanceRenewalPublished value£17,000,000

This lot includes but is not limited to, a fully comprehensive maintenance and repairs contract for all cleaning, examining, adjustment lubrication, realignment and corrective actions required to maintain passenger lifts to their original standard in accordance with the original equipment manufacturer across all Notting Hill Genesis buildings. Additional information: For more information about this opportunity, please visit the Delta portal at: www.delta-esourcing.com/tenders/UK-London:-L… ↗

To respond to this opportunity, please click here: www.delta-esourcing.com/respond/WE4342QVWQ ↗

Delivery: UK, East of England, London · Outer London – South,Essex,Outer London – East and North East,Inner London – East,Inner London – West,East Anglia,Outer London – West and North West,Hertfordshire,UNITED KINGDOM
Extensions: The Contract Period will be 4 years from the Commencement Date of the Works and Services and may be extended by the Employer up to a maximum total Contract Period of 10 years (120 months) from the Commencement Date. If the Employer extends the Contract period, it intends to issue any extension of four years followed by a further 2 years, however the Employer always reserves the right not to extend or to extend in one year increments (no extension shall be less than one year). In each case the Employer may exercise its right to extend the Contract Duration by giving the Contractor not less than 3 (three) months’ notice in writing to the Contractor.Second stage: 1–null candidates invited to tenderVariant bids: not allowed
Lot #2Mobility Lifts Repairs and MaintenanceRenewalPublished value£825,000

This lot includes but is not limited to, a comprehensive maintenance and repairs contract for all cleaning, examining, adjustment lubrication, realignment and corrective actions required to maintain mobility lifts to their original standard in accordance with the original equipment manufacturer across all Notting Hill Genesis buildings. Additional information: To respond to this opportunity, please click here: www.delta-esourcing.com/respond/Y2PJB63YTV ↗

Please note, Lot 2 Estimated Value is based on NHG's current "Basic" Repairs and Maintenance package, not Comprehensive which NHG is considering. Bidders should acquaint themselves with the included Draft Specification and Asset Register to inform their opinion of this Lot's true value.

Delivery: UK, East of England, London · Outer London – South,Essex,Outer London – East and North East,Inner London – East,Inner London – West,East Anglia,Outer London – West and North West,Hertfordshire,UNITED KINGDOM
Extensions: The Contract Period will be 4 years from the Commencement Date of the Works and Services and may be extended by the Employer up to a maximum total Contract Period of 10 years (120 months) from the Commencement Date. If the Employer extends the Contract period, it intends to issue any extension of four years followed by a further 2 years, however the Employer always reserves the right not to extend or to extend in one year increments (no extension shall be less than one year). In each case the Employer may exercise its right to extend the Contract Duration by giving the Contractor not less than 3 (three) months’ notice in writing to the Contractor.Second stage: 1–null candidates invited to tenderVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Lot distribution rule: Lot 1 Passenger Lifts Repairs and Maintenance Lot 2 Mobility Lifts Repairs and Maintenance
Conditions of participation1
  • Suitability

    Please refer to SQ documentation for further details relating to criteria.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Restricted procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
19 Apr 2022, 19:05 BST
Last source update
3 Apr 2025, 16:24 BST
FTS notice number
2025/S 000-012920
Classification (CPV)
Lift-maintenance servicesLiftsRepair and maintenance services of building installationsRepair and maintenance services of electrical and mechanical building installationsRepair and maintenance services of electrical building installationsRepair and maintenance services of mechanical building installationsStairlifts
Delivery area
UKEast of England (UKH1)London (UKI3)
Official registry OCID
ocds-h6vhtk-032ea0 Find a Tender
Review and risk notes
Review procedure

In accordance with Regulation 86 (notices of decisions to award a contract or conclude a Framework Agreement); regulation 87 (standstill period) and the other relevant provisions of the Public Contracts Regulations 2015, following any decision to award a contract or contracts the Contracting Authority will be providing debriefing information to unsuccessful bidders and observe a minimum 10 day standstill period and conclusion of the relevant Section 20 process, before the contracts are entered into. Notting Hill Genesis reserves the right not to award the opportunity or to award only part (or a different arrangement) of the opportunity described in this notice.

Publisher note: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. Outline requirements, which can be found in the SQ documentation are as follows: •Lot 1: Passenger Lift contract (comprehensive) - 686 assets at best estimate and potentially subject to minor change •Lot 2: Mobility Lift Contract (basic) - 757 assets at best estimate and potentially subject to minor change •Both lots cover all NHG directly managed stock Geographical area - 95% within M25, rest are in home counties Lot 1 - Passenger Lifts •Comprehensive nature to include 12 service visits annually and all works with exclusion of modernisations/replacements and vandalism/misuse •30 min response to entrapments, 2 hr response to failures – 24/7/365 •To introduce remote monitoring on all lifts within 18 months. •Mixture of lifts from global OEM's and independent installers •Ages range from newbuild to 20 years old. •Lifts predominantly below 10 storeys •Passenger Lift Maintenance contractor will be invited to tender for all mods/replacement projects. Lot 2 - Mobility Lifts •Basic cover to include 6-monthly visits •30 min response to entrapments, 2 hr response to failures – 24/7/365 •Types of lift; Stairlift, Through Floor Lift, Platform Lift, Step Lifts, Hoists, Assisted Baths, Powered Beds •Installed in domestic units, communal areas of care schemes, some external KPI's •To be linked to annual uplift •Monthly performance to be agreed and tracked •KPI's to include; Downtime, Callout Response times, No. of Immediate Defects, % PPM Visits completed on time, First Time Fix Rate •Monthly scores are recorded against SLA and weighted. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Lift-maintenance-services./YT9XU9CAR7 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/YT9XU9CAR7 GO Reference: GO-2022816-PRO-20796796

How it was run

Official notice
Submission deadline
26 Sept 2022, 12:00 BST
Submission channel
{"written"}
Accepted languages
en
Bid validity
180 days from the deadline

Timeline

6 Jun 2022 → 3 Apr 2025 · 4 dates
  1. Next notice expected
    6 Jun 2022, 00:00 BST
  2. Submission deadline
    26 Sept 2022, 12:00 BST
  3. Invitations to tender expected
    14 Oct 2022, 00:00 BST
  4. Notice published
    3 Apr 2025, 16:24 BST

Notice history

6 events · 4 releases on Find a Tender · since 16 Aug 2022
  1. Published value updated to £18,000,000
    16 Aug 2022, 12:05 BST
    was £15,000,000
  2. Status changed to active
    16 Aug 2022, 12:05 BST
  3. Procurement method changed
    16 Aug 2022, 12:05 BST
  4. Deadline published: 15 Sept 2022, 12:00 BST
    16 Aug 2022, 12:05 BST
  5. Buyer details updated
    16 Aug 2022, 12:05 BST
  6. Deadline moved to 26 Sept 2022, 12:00 BST
    26 Aug 2022, 16:05 BST
    +11 days · was 15 Sept 2022, 12:00 BST
Published amendments (2 · 1 deadline change)
WhenWhatBeforeAfterShift
—DeadlineTime limit for receipt of tenders or requests to participate · IV.2.215 Sept 202226 Sept 2022+11 d
—TextN/A · II.1.2N/AN/A

For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Lift-maintenance-services./YT9XU9CAR7 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/YT9XU9CAR7 GO Reference: GO-2022826-PRO-20857404

TEST corrigendum only. No action. To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=939160233 GO Reference: GO-202543-PRO-30012945

Routine re-releases (4)
  • 2022-04: 1 release · 19 Apr 2022

Contracting authority & participating public bodies

2 public bodies on the notice

Notting Hill Genesis

Contracting authorityRegional or local agency/officeHousing and community amenitiesBody governed by public law RS007746 Bruce Kenrick House, 2 Killick Street, London, UK, N1 9FLContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Crown Commercial ServicesReview contact point London
  • The Royal Court of JusticeReview body London

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria