Official UK procurement notice
Adults Long Term Home Support
Authority: Coventry City Council (Local council)
What is being bought9 lots · detail below
Published requirement descriptionLong Term Home Support Service, which provides support to adults through the provision of personal care and support delivered in peoples' own homes.
Support will be delivered within the city of Coventry by adults CQC registered providers who will deliver services through competent and professional care staff to meet requirements under individual support plans. This will be based on eligible needs and
aimed at supporting people to be independent and to achieve their maximum potential.
Long term home support is a core adult social care service that meets statutory obligations under the Care Act (2014).
The contract is awarded under multiple lots/providers to support delivery across the city.
- The authority expects to re-tender this requirement around 1 Oct 2033, 23:59 BST.
- How the procedure runs: The process will consist of: 1) Mandatory (pass/fail) criteria 2) Quality award criteria - evaluation of 2 questions with a minimum score to progress to stage 3. 3) Quality award criteria - evaluation of 3 questions with a minimum score to be considered 4) Negotiation The full process is as per the Associated Tender Documents
CPV: Social work and related services
Lots and requirements (9)Procurement structure
9 lots · all with a published value (£135,888,000 together) · same evaluation weights on every lotLot #1Cluster 1 - Holbrooks and LongfordAwardedRenewalPublished value£17,380,744
The source published no individual description for this lot.
Lot #2Cluster 2 - Foleshill and RadfordAwardedRenewalPublished value£16,889,023
The source published no individual description for this lot.
Lot #3Cluster 3 - Bablake and SherbourneAwardedRenewalPublished value£14,534,452
The source published no individual description for this lot.
Lot #4Cluster 4 - Whoberley and WoodlandsAwardedRenewalPublished value£13,815,787
The source published no individual description for this lot.
Lot #5Cluster 5 - Earlsdon and WestwoodAwardedRenewalPublished value£14,364,242
The source published no individual description for this lot.
Lot #6Cluster 6 - Cheylesmore and WainbodyAwardedRenewalPublished value£14,298,049
The source published no individual description for this lot.
Lot #7Cluster 7 - Binley, Willehnhall and WykenAwardedRenewalPublished value£17,305,092
The source published no individual description for this lot.
Lot #8Cluster 8 - Lower Stoke and St MichaelsAwardedRenewalPublished value£11,915,109
The source published no individual description for this lot.
Lot #9Cluster 8 - Lower Stoke and St MichaelAwardedRenewalPublished value£15,385,502
The source published no individual description for this lot.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality
- Price
- Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Light touch regime
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Yes · next expected 1 Oct 2033
- First published
- 6 May 2025, 16:57 BST
- Last source update
- 7 Jul 2026, 08:12 BST
- Award evaluation window
- Submission end – 7 Apr 2026
- Authority reference
COV - 23197- FTS notice number
2025/S 000-053112- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-050d6dFind a Tender
- How it runs
The process will consist of:
- Mandatory (pass/fail) criteria
- Quality award criteria - evaluation of 2 questions with a minimum score to progress to stage 3.
- Quality award criteria - evaluation of 3 questions with a minimum score to be considered
- Negotiation
The full process is as per the Associated Tender Documents
How it was run
Official notice- Submission deadline
- 2 Oct 2025, 12:00 BST
- Clarification deadline
- 19 Sept 2025, 17:00 BST
- Electronic submission
- Allowed
- Accepted languages
- en
Timeline
6 May 2025 → 14 Jul 2026 · 9 dates- Planning notice published6 May 2025, 16:57 BST
- Tender notice published2 Sept 2025, 12:15 BST
- Clarification questions by392 days ago19 Sept 2025, 17:00 BST
- Submission deadline379 days ago2 Oct 2025, 12:00 BST
- Assessment summaries sent193 days ago7 Apr 2026, 00:00 BST
- Award decision expected by192 days ago7 Apr 2026, 23:59 BST
- Standstill ends182 days ago17 Apr 2026, 23:59 BST
- Latest notice published101 days ago7 Jul 2026, 08:12 BST
- Contract starts95 days ago14 Jul 2026, 00:00 BST
Notice history
10 events · 4 releases on Find a Tender · since 6 May 2025- Preliminary market engagement notice published6 May 2025, 16:57 BSTUK2
- Tender notice published2 Sept 2025, 12:15 BSTUK4
- Published value published: £135,888,0002 Sept 2025, 12:15 BST
- Status changed to active2 Sept 2025, 12:15 BST
- Procurement method changed2 Sept 2025, 12:15 BST
- Deadline published: 2 Oct 2025, 12:00 BST2 Sept 2025, 12:15 BST
- Contract award notice published8 Apr 2026, 10:28 BSTUK6
- Status changed to complete8 Apr 2026, 10:28 BST
- Contract signature expected30 Apr 2026, 23:59 BSTscheduled
- Contract details notice published7 Jul 2026, 08:12 BSTUK7
Routine re-releases (4)
- 2025-05: 1 release · 6 May 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Lot 1 · Cluster 1 - Holbrooks and Longford1 award | |||
| Priority Plus LimitedSME14 Jul 2026 – 13 Jul 2030 · up to 13 Jul 2034Extensions: Description of possible extension: Extension option 1 - 14th July 2030 - 13th July 2032 (2 years) Extension option 2 - 14th July 2032 - 13th July 2034 (2 years | £17,610,741 inc. VAT | 11 Mar 2026 | Awarded |
| Lot 2 · Cluster 2 - Foleshill and Radford1 award | |||
| H.G. Care services limitedSME14 Jul 2026 – 13 Jul 2030 · up to 13 Jul 2034Extensions: Description of possible extension: Extension option 1 - 14th July 2030 - 13th July 2032 (2 years) Extension option 2 - 14th July 2032 - 13th July 2034 (2 years | £17,261,512 inc. VAT | 11 Mar 2026 | Awarded |
| Lot 3 · Cluster 3 - Bablake and Sherbourne1 award | |||
| Meridian Health & Social Care Ltd14 Jul 2026 – 14 Jul 2030 · up to 14 Jul 2034Extensions: Description of possible extension: Extension option 1 - 14th July 2030 - 13th July 2032 (2 years) Extension option 2 - 14th July 2032 - 13th July 2034 (2 years | £14,617,797 inc. VAT | 11 Mar 2026 | Awarded |
| Lot 4 · Cluster 4 - Whoberley and Woodlands1 award | |||
| Home Care For You LimitedSME14 Jul 2026 – 13 Jul 2030 · up to 13 Jul 2034Extensions: Description of possible extension: Extension option 1 - 14th July 2030 - 13th July 2032 (2 years) Extension option 2 - 14th July 2032 - 13th July 2034 (2 years | £13,992,517 inc. VAT | 11 Mar 2026 | Awarded |
| Lot 5 · Cluster 5 - Earlsdon and Westwood1 award | |||
| Rainbow Care Solutions LtdSME14 Jul 2026 – 13 Jul 2030 · up to 13 Jul 2034Extensions: Description of possible extension: Extension option 1 - 14th July 2030 - 13th July 2032 (2 years) Extension option 2 - 14th July 2032 - 13th July 2034 (2 years | £14,693,717 inc. VAT | 11 Mar 2026 | Awarded |
| Lot 6 · Cluster 6 - Cheylesmore and Wainbody1 award | |||
| ESTEEMED LIFE LTDSME14 Jul 2026 – 13 Jul 2030 · up to 13 Jul 2034Extensions: Description of possible extension: Extension option 1 - 14th July 2030 - 13th July 2032 (2 years) Extension option 2 - 14th July 2032 - 13th July 2034 (2 years | £14,171,912 inc. VAT | 11 Mar 2026 | Awarded |
| Lot 7 · Cluster 7 - Binley, Willehnhall and Wyken1 award | |||
| Care Quality Services Ltd14 Jul 2026 – 13 Jul 2030 · up to 13 Jul 2034Extensions: Description of possible extension: Extension option 1 - 14th July 2030 - 13th July 2032 (2 years) Extension option 2 - 14th July 2032 - 13th July 2034 (2 years | £17,763,090 inc. VAT | 11 Mar 2026 | Awarded |
| Lot 8 · Cluster 8 - Lower Stoke and St Michaels1 award | |||
| PRESTIGE NURSING LIMITEDSME14 Jul 2026 – 13 Jul 2030 · up to 13 Jul 2034Extensions: Description of possible extension: Extension option 1 - 14th July 2030 - 13th July 2032 (2 years) Extension option 2 - 14th July 2032 - 13th July 2034 (2 years | £12,188,407 inc. VAT | 11 Mar 2026 | Awarded |
| Lot 9 · Cluster 8 - Lower Stoke and St Michael1 award | |||
| SM HOMECARE SERVICES LTD T/A CAREMARK COVENTRYSMELOT 9 - Cluster 9 - Henley and Upper Stoke14 Jul 2026 – 13 Jul 2030 · up to 13 Jul 2034Extensions: Description of possible extension: Extension option 1 - 14th July 2030 - 13th July 2032 (2 years) Extension option 2 - 14th July 2032 - 13th July 2034 (2 years | £15,623,031 inc. VAT | 11 Mar 2026 | Awarded |
Contracts
Lot 1. Cluster 1 - Holbrooks and Longford · Priority Plus LimitedSME
- Signed
- 5 Jun 2026
- Value
- £17,610,331 inc. VAT
- Period
- 14 Jul 2026 – 13 Jul 2030 · up to 13 Jul 2034 with extensions
- Status
- active
- Extensions
- Contract Commencement Date -14th July 2026 Contract Expiry - 13th July 2030 (4 years) (with an option to extend for a further two year period from 14 July 2030 to 13 July 2032, and a second optional two year period from 14 July 2032 to 13 July 2034).
4 agreed KPIs: CQC rating of Good or Outstanding to be maintained or Council escalation rating of 1/2. · Provider must have an up to date business continuity plan · Equality, Diversity and Inclusion (EDI) policy …
- CQC rating of Good or Outstanding to be maintained or Council escalation rating of 1/2.
- Provider must have an up to date business continuity plan
- Equality, Diversity and Inclusion (EDI) policy
- Data protection performance/ compliance - policy in place and up to date
LOT 2 - Cluster 2 - Foleshill and Radford · H.G. Care services limitedSME
- Signed
- 5 Jun 2026
- Value
- £17,469,695 inc. VAT
- Period
- 13 Jul 2026 – 13 Jul 2030 · up to 13 Jul 2034 with extensions
- Status
- active
- Extensions
- Contract Commencement Date -14th July 2026 Contract Expiry - 13th July 2030 (4 years) (with an option to extend for a further two year period from 14 July 2030 to 13 July 2032, and a second optional two year period from 14 July 2032 to 13 July 2034).
4 agreed KPIs: CQC rating of Good or Outstanding to be maintained or Council escalation rating of 1/2. · Provider must have an up to date business continuity plan · Equality, Diversity and Inclusion (EDI) policy …
- CQC rating of Good or Outstanding to be maintained or Council escalation rating of 1/2.
- Provider must have an up to date business continuity plan
- Equality, Diversity and Inclusion (EDI) policy
- Data protection performance/ compliance - policy in place and up to date
LOT 3 - Cluster 3 - Bablake and Sherbourne · Meridian Health & Social Care Ltd
- Signed
- 5 Jun 2026
- Value
- £14,905,887 inc. VAT
- Period
- 14 Jul 2026 – 14 Jul 2030 · up to 14 Jul 2034 with extensions
- Status
- active
- Extensions
- Contract Commencement Date -14th July 2026 Contract Expiry - 13th July 2030 (4 years) (with an option to extend for a further two year period from 14 July 2030 to 13 July 2032, and a second optional two year period from 14 July 2032 to 13 July 2034).
4 agreed KPIs: CQC rating of Good or Outstanding to be maintained or Council escalation rating of 1/2. · Provider must have an up to date business continuity plan · Equality, Diversity and Inclusion (EDI) policy …
- CQC rating of Good or Outstanding to be maintained or Council escalation rating of 1/2.
- Provider must have an up to date business continuity plan
- Equality, Diversity and Inclusion (EDI) policy
- Data protection performance/ compliance - policy in place and up to date
LOT 4 - Cluster 4 - Whoberley and Woodlands · Home Care For You LimitedSME
- Signed
- 5 Jun 2026
- Value
- £14,199,307 inc. VAT
- Period
- 14 Jul 2026 – 13 Jul 2030 · up to 13 Jul 2034 with extensions
- Status
- active
- Extensions
- 2030 (4 years) (with an option to extend for a further two year period from 14 July 2030 to 13 July 2032, and a second optional two year period from 14 July 2032 to 13 July 2034).
4 agreed KPIs: CQC rating of Good or Outstanding to be maintained or Council escalation rating of 1/2. · Provider must have an up to date business continuity plan · Equality, Diversity and Inclusion (EDI) policy …
- CQC rating of Good or Outstanding to be maintained or Council escalation rating of 1/2.
- Provider must have an up to date business continuity plan
- Equality, Diversity and Inclusion (EDI) policy
- Data protection performance/ compliance - policy in place and up to date
LOT 5 - Cluster 5 - Earlsdon and Westwood · Rainbow Care Solutions LtdSME
- Signed
- 5 Jun 2026
- Value
- £14,870,716 inc. VAT
- Period
- 14 Jul 2026 – 13 Jul 2030 · up to 13 Jul 2034 with extensions
- Status
- active
- Extensions
- Contract Commencement Date -14th July 2026 Contract Expiry - 13th July 2030 (4 years) (with an option to extend for a further two year period from 14 July 2030 to 13 July 2032, and a second optional two year period from 14 July 2032 to 13 July 2034).
4 agreed KPIs: CQC rating of Good or Outstanding to be maintained or Council escalation rating of 1/2. · Provider must have an up to date business continuity plan · Equality, Diversity and Inclusion (EDI) policy …
- CQC rating of Good or Outstanding to be maintained or Council escalation rating of 1/2.
- Provider must have an up to date business continuity plan
- Equality, Diversity and Inclusion (EDI) policy
- Data protection performance/ compliance - policy in place and up to date
LOT 6 - Cluster 6 - Cheylesmore and Wainbody · ESTEEMED LIFE LTDSME
- Signed
- 5 Jun 2026
- Value
- £14,171,502 inc. VAT
- Period
- 14 Jul 2026 – 13 Jul 2030 · up to 13 Jul 2034 with extensions
- Status
- active
- Extensions
- Contract Commencement Date -14th July 2026 Contract Expiry - 13th July 2030 (4 years) (with an option to extend for a further two year period from 14 July 2030 to 13 July 2032, and a second optional two year period from 14 July 2032 to 13 July 2034).
LOT 7 - Cluster 7 - Binley, Willehnhall and Wyken · Care Quality Services Ltd
- Signed
- 5 Jun 2026
- Value
- £17,762,680 inc. VAT
- Period
- 14 Jul 2026 – 13 Jul 2030 · up to 13 Jul 2034 with extensions
- Status
- active
- Extensions
- Contract Commencement Date -14th July 2026 Contract Expiry - 13th July 2030 (4 years) (with an option to extend for a further two year period from 14 July 2030 to 13 July 2032, and a second optional two year period from 14 July 2032 to 13 July 2034).
LOT 8 - Cluster 8 - Lower Stoke and St Michaels · PRESTIGE NURSING LIMITEDSME
- Signed
- 5 Jun 2026
- Value
- £12,335,156 inc. VAT
- Period
- 14 Jul 2026 – 13 Jul 2030 · up to 13 Jul 2034 with extensions
- Status
- active
- Extensions
- Contract Commencement Date -14th July 2026 Contract Expiry - 13th July 2030 (4 years) (with an option to extend for a further two year period from 14 July 2030 to 13 July 2032, and a second optional two year period from 14 July 2032 to 13 July 2034).
LOT 9 - Cluster 9 - Henley and Upper Stoke · SM HOMECARE SERVICES LTD T/A CAREMARK COVENTRYSME
- Signed
- 5 Jun 2026
- Value
- £15,928,015 inc. VAT
- Period
- 14 Jul 2026 – 13 Jul 2030 · up to 13 Jul 2034 with extensions
- Status
- active
- Extensions
- Contract Commencement Date -14th July 2026 Contract Expiry - 13th July 2030 (4 years) (with an option to extend for a further two year period from 14 July 2030 to 13 July 2032, and a second optional two year period from 14 July 2032 to 13 July 2034).
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Cluster 1 - Holbrooks and Longford | 12final-stage tenders · 84 at stage one | 12 | 0 | — |
| 2 · Cluster 2 - Foleshill and Radford | 13final-stage tenders · 84 at stage one | 13 | 0 | — |
| 3 · Cluster 3 - Bablake and Sherbourne | 15final-stage tenders · 82 at stage one | 14 | 0 | — |
| 4 · Cluster 4 - Whoberley and Woodlands | 15final-stage tenders · 87 at stage one | 15 | 0 | — |
| 5 · Cluster 5 - Earlsdon and Westwood | 15final-stage tenders · 87 at stage one | 15 | 0 | — |
| 6 · Cluster 6 - Cheylesmore and Wainbody | 12final-stage tenders · 83 at stage one | 12 | 0 | — |
| 7 · Cluster 7 - Binley, Willehnhall and Wyken | 11final-stage tenders · 80 at stage one | 10 | 0 | — |
| 8 · Cluster 8 - Lower Stoke and St Michaels | 11final-stage tenders · 85 at stage one | 11 | 0 | — |
| 9 · Cluster 8 - Lower Stoke and St Michael | 11final-stage tenders · 80 at stage one | 11 | 0 | — |
Who bid
- wonPRIORITY PLUS LIMITEDSME · West Midlands · 1
- wonH.G. CARE SERVICES LIMITEDSME · North West England · 2
- wonMERIDIAN HEALTH & SOCIAL CARE LIMITED · West Midlands · 3
- wonHomecare For You LtdSME · North West England · 4
- wonRAINBOW CARE SOLUTIONS LIMITEDSME · West Midlands · 5
- wonESTEEMED LIFE LTDSME · West Midlands · 6
- wonCARE QUALITY SERVICES LIMITED · West Midlands · 7
- wonPRESTIGE NURSING LIMITED · South East England · 8
- wonSM HOMECARE SERVICES LTD T/A CAREMARK COVENTRYSME · West Midlands · 9
- did not winHOUSE OF CARE SERVICES LTDSME · West Midlands · all lots
- did not winFIRSTCARE (GB) LTDSME · East of England · all lots
- did not winLIFECOME CARE LIMITEDSME · Greater London · 1, 2, 3, 4, 5
- did not winGRACIOUS HEALTHCARE SERVICES LTDSME · West Midlands · all lots
- did not winASSURED CARE SERVICES (MK) LTDSME · South East England · all lots
- did not winICARE COVENTRY LTDSME · West Midlands · all lots
- did not win1 HOMECARE LTDSME · North West England · all lots
- did not winGOLDCREST HEALTHCARE SERVICE LIMITEDSME · Greater London · all lots
- did not winPBL CARE LIMITEDSME · West Midlands · all lots
- did not winTHC CARE LTDSME · West Midlands · all lots
- did not winGENERATIONS CARE LTDSME · West Midlands · all lots
- did not winSTEPHEN SUPPORT SERVICES LTDSME · West Midlands · 2, 3, 4, 5
- did not winPREMIER CARE (MIDLANDS) LIMITEDSME · West Midlands · 3, 4
- did not winINTERCARE COMMUNITY SUPPORT LIMITEDSME · West Midlands · 3, 4, 5, 6
- did not winVISION CARE SERVICES (UK) LIMITEDSME · Yorkshire and the Humber · 5
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Contracting authority & participating public bodies
Bidders & participating suppliers
24 commercial parties on the notice · 9 awarded- 1 HOMECARE LTDBidder / tenderer
- ASSURED CARE SERVICES (MK) LTDBidder / tenderer
- CARE QUALITY SERVICES LIMITEDAwarded supplier
- ESTEEMED LIFE LTDAwarded supplier
- FIRSTCARE (GB) LTDBidder / tenderer
- GENERATIONS CARE LTDBidder / tenderer
- GOLDCREST HEALTHCARE SERVICE LIMITEDBidder / tenderer
- GRACIOUS HEALTHCARE SERVICES LTDBidder / tenderer
- H.G. CARE SERVICES LIMITEDAwarded supplier
- HOUSE OF CARE SERVICES LTDBidder / tenderer
Show 14 more suppliers
- Homecare For You LtdAwarded supplier
- ICARE COVENTRY LTDBidder / tenderer
- INTERCARE COMMUNITY SUPPORT LIMITEDBidder / tenderer
- LIFECOME CARE LIMITEDBidder / tenderer
- MERIDIAN HEALTH & SOCIAL CARE LIMITEDAwarded supplier
- PBL CARE LIMITEDBidder / tenderer
- PREMIER CARE (MIDLANDS) LIMITEDBidder / tenderer
- PRESTIGE NURSING LIMITEDAwarded supplier
- PRIORITY PLUS LIMITEDAwarded supplier
- RAINBOW CARE SOLUTIONS LIMITEDAwarded supplier
- SM HOMECARE SERVICES LTD T/A CAREMARK COVENTRYAwarded supplier
- STEPHEN SUPPORT SERVICES LTDBidder / tenderer
- THC CARE LTDBidder / tenderer
- VISION CARE SERVICES (UK) LIMITEDBidder / tenderer
Official documents & specifications (29)
Official links; attachments are not copiedTender pack and attachments
Notices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
Show 12 more notices
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender