Find a TenderAwarded without competitionTransparency notice
Published 18 Jul 2025, 16:12 BST

Official UK procurement notice

Lot 6 Integration platform

Official notice

Authority: Karbon Homes (Public body)

ServicesDirect awardAbove threshold
Awarded value£803,500published award · exc. VAT
Award in standstill Not publishedno call for competition
Award (standstill) to Salesforce UK Limited
Contract term 5 yrsends 30 Jun 2034 · up to 1 Jul 2038 with extensions · starts 1 Jul 2029

What is being bought

Published requirement description

Lot 6 Integration platform - Karbon Homes requires

an integration supplier that has the functionality to provide middleware and integration platform to connect our various housing and related applications and systems (mostly cloud based) as well as manage our various APIs and automate business processes.

CPV: Housing services

The lotProcurement structure

single lot · no lot value published
Lot #1AwardedRenewal 5 yrs
Contract period: 1 Jul 2029 – 30 Jun 2034 (5 yrs) · up to 1 Jul 2038 with extensions
Delivery: North East
Extensions: Extension options published

Procedure terms & legal framework

From the official record
Procedure method
Direct award
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded without competition
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Direct award (no call for competition)
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
18 Jul 2025, 16:12 BST
Last source update
22 Jul 2026, 18:51 BST
Authority reference
202507-GS134
FTS notice number
2026/S 000-069378
Latest notice
Transparency notice (UK5)
Classification (CPV)
Housing services
Delivery area
North East (UKC)
Official registry OCID
ocds-h6vhtk-056264 Find a Tender
Why no open competition
Switching Direct Award
Published justification

As part of an extensive business transformation initiative to replace its Core ICT infrastructure, Karbon conducted a robust market testing exercise. A Preliminary Market Engagement Notice was formally published to evaluate potential solutions and delivery partners. This exercise examined several service providers across eight distinct requirements and technical lots.

Following an evaluation of the market responses, Karbon is making a direct contract award to Salesforce for its core Integration requirements. The preliminary market engagement demonstrated that, no reasonable alternative or substitute exists that could satisfy the core technical criteria of this lot. While Karbon initially intended to utilise an established framework for this procurement, the specific commercial model required to minimise public expenditure and optimize value for money was technically and commercially unavailable through any existing framework route.

Securing Salesforce for the integration requirements serves as a technical dependency and enabler for the remaining seven lots. By securing the integration layer first, Karbon can legally and safely award the remaining seven lots via competitive procedures, such as further competition or established frameworks.

The duration of this direct award is strictly limited to the minimum period necessary to execute the wider system transition. Bypassing an immediate competition for this specific integration layer is a proportionate measure. A competition at this stage would introduce disproportionate costs, extreme technical complexity, and unacceptable operational risk to the continuity of Karbon's critical corporate services.

How it was run

Official notice
Submission deadline
—

Timeline

18 Jul 2025 → 1 Jul 2029 · 5 dates
  1. Planning notice published
    18 Jul 2025, 16:12 BST
  2. Market engagement360 days ago
    31 Oct 2025, 23:59 GMT

    This procedure is being used to defining our requirements and increasing our understanding of the markets, and develop our shortlisting/selection process before going out to tender.

    Please note, this is not a tender, this will follow after the Preliminary Market Engagement has been completed.

    To submit an expression of interest please download and complete the Karbon PME Response form by accessing the following link and search using the project reference number:

    suppliers.multiquote.com/Page/Login.aspx ↗

    Project Reference: CA16192

  3. Next notice expected276 days ago
    23 Jan 2026, 23:59 GMT
  4. Latest notice published96 days ago
    22 Jul 2026, 18:51 BST
  5. Today
    27 Oct 2026
  6. Contract starts
    1 Jul 2029, 00:00 BST

Notice history

6 events · 3 releases on Find a Tender · since 18 Jul 2025
  1. Preliminary market engagement notice published
    18 Jul 2025, 16:12 BST
    UK2
  2. Preliminary market engagement notice published
    7 Oct 2025, 12:52 BST
    UK2
  3. Transparency notice published
    22 Jul 2026, 18:51 BST
    UK5
  4. Status changed to complete
    22 Jul 2026, 18:51 BST
  5. Procurement method changed
    22 Jul 2026, 18:51 BST
  6. Contract signature expected
    4 Aug 2026, 23:59 BST
    scheduled
Published amendments (1)

The submissions deadline published in the original notice was the clarifications deadline on our e-portal. We have amended this notice to match the submissions deadline on the e-portal.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1some still in standstill
Awarded value £803,5001 award exc. VAT
Awarded toValueDateStatus
Salesforce UK LimitedIntegration platform14 Aug 2026 – 14 Aug 2031Options: The contract includes the right to purchase additional "Mule Credits" this is to ensure any increases to the data being transferred for one system into another over the term of contract can be catered for.£803,500—Standstill

Contracting authority & participating public bodies

Karbon Homes

Contracting authorityPublic authority - sub-central government GB-CHC: RS007529 · GB-PPON: PCDL-6326-LXPW Number 5, Newcasle, North East, NE12 8EGContact email

Bidders & participating suppliers

1 commercial party on the notice
  • Salesforce UK LimitedAwarded supplierGB-COH: 05094083 Floor 26 Salesforce Tower, 110 Bishopsgate, London, London, EC2N 4AYContact email, phone

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure