Find a TenderAwarded
Published 25 Sept 2023, 12:16 BST

Official UK procurement notice

Cleaning and Window Cleaning

Official notice

Authority: Cardiff University (Education)

3 lotsServicesOpen procedureSME suitableMax 2 lots per supplier
Published estimate£28,000,000envelope for 3 lots · 1 value update
Submissions closed 4 Mar 2024awarded 30 Sept 2024
Awarded to Solo Service Group Limited +2 more3 awards
Contract term 3 yrsends 30 Jun 2027 · extension options published · starts 1 Jul 2024

What is being bought3 lots · detail below

Published requirement description

Following a strategic review of cleaning service provision, Cardiff University (via this tender exercise) is seeking to:

Consolidate cleaning & day-time janitorial services contracts from nine contracts to two larger contracts (excluding Residences)

Award a university wide Window Cleaning contract (including Residences)

The required service is split into three lots as follows:

Out of hours cleaning and day-time janitorial services

Lot 1: South Campus (Academic, Research, Admin, Sport)

Lot 2: North Campus (Academic, Research, Admin, Sport)

Window Cleaning

Lot 3: Whole Estate (Academic, Research, Admin, Sport, Residences)

  • Recurrence: January 2027

CPV: Accommodation, building and window cleaning services · Cleaning services

Lots and requirements (3)Procurement structure

3 lots · all with a published value (£28,000,000 together) · win at most 2 of them · same evaluation weights on every lot
Lot #1Out of hours cleaning and daytime janitorial services (South Campus)AwardedRenewal 3 yrsPublished value£15,000,000
Contract period: 1 Jul 2024 – 30 Jun 2027 (3 yrs)
Delivery: Wales · Cardiff University
Extensions: 2 x 12 month extension optionsVariant bids: not allowed
Lot #2Out of hours cleaning and daytime janitorial services (North Campus)AwardedRenewal 3 yrsPublished value£12,500,000
Contract period: 1 Jul 2024 – 30 Jun 2027 (3 yrs)
Delivery: Wales · Cardiff University
Extensions: 2 x 12 month extension optionsVariant bids: not allowed
Lot #3Window Cleaning (Whole Estate)AwardedRenewal 3 yrsPublished value£500,000
Contract period: 1 Jul 2024 – 30 Jun 2027 (3 yrs)
Delivery: Wales · Cardiff University
Extensions: 2 x 12 month extension optionsVariant bids: not allowed

What it takes to win
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How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 3 lots
Quality: 40%Price: 60%
Published award criteria (2)
  • Quality: 40
  • Price: 60
Lot distribution rule: Prospective suppliers may bid for any lot, but will only be awarded one cleaning lot. A supplier may win one cleaning Lot only. Window cleaning will be awarded to the top scoring bidder regardless if they have already won a cleaning lot.
What this means for your bid
  • Price carries 60 of 100 points: a 10% discount moves about 6 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · January 2027
First published
25 Sept 2023, 12:16 BST
Last source update
3 Oct 2024, 08:43 BST
Award evaluation window
4 Mar 2024 – …
Authority reference
CU.1457.JP
FTS notice number
2024/S 000-031626
Classification (CPV)
Accommodation, building and window cleaning servicesCleaning services
Delivery area
Wales (UKL22)
Official registry OCID
ocds-h6vhtk-040354 Find a Tender
Contract terms
Performance terms

KPI's as stated in the Invitation to tender (ITT) documents

Publisher note: Access to the Procurement documents will close at 12 Noon on 15th February 2024 in order for Site Visits to take place W/C 19th February 2024. Further details regarding site visits are contained in Schedule 2 Specification. All tender costs and liabilities incurred by bidders shall be the sole responsibility of bidders. The University reserves the right to award the contract in whole or in part. The University reserves the right to annul the tendering process and not award any contract. All documents to be priced in GBP and all payments made in GBP. All documents to be priced in GBP excluding VAT. (WA Ref:143689)

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredLanguage: EN, CY
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup

Tender documents are also served through a separate tool: https://in-tendhost.co.uk/cardiffuniversity/aspx/Home ↗

Submission deadline
4 Mar 2024, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en, cy
Bid validity
90 days from the deadline
Bids opened
4 Mar 2024, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

30 Oct 2023 → 3 Oct 2024 · 5 dates
  1. Next notice expected
    30 Oct 2023
  2. Submission deadline
    4 Mar 2024, 12:00 GMT
  3. Bids opened
    4 Mar 2024, 12:00 GMT
  4. Contract starts
    1 Jul 2024, 00:00 BST
  5. Notice published
    3 Oct 2024, 08:43 BST

Notice history

5 events · 3 releases on Find a Tender · since 15 Jan 2024
  1. Published value updated to £28,000,000
    15 Jan 2024, 15:35 GMT
    was £4,785,809
  2. Status changed to active
    15 Jan 2024, 15:35 GMT
  3. Procurement method changed
    15 Jan 2024, 15:35 GMT
  4. Deadline published: 4 Mar 2024, 12:00 GMT
    15 Jan 2024, 15:35 GMT
  5. Status changed to complete
    3 Oct 2024, 08:43 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 3
Awarded value £20,873,8403 contracts exc. VAT
Bids received 185 from SMEs
Contracts signed 3latest 30 Sept 2024

Contracts

  • Lot 3 Window Cleaning (Whole Estate) · OCS Group UK Limited

    Signed
    30 Sept 2024
    Value
    £524,035
    Period
    … – 30 Jun 2027
    Status
    active
  • Lot 2 Out of hours cleaning and daytime janitorial services (North Campus) · Bidvest Noonan (UK) Limited

    Signed
    31 Jul 2024
    Value
    £8,564,970
    Period
    … – 30 Jun 2027
    Status
    active
  • Lot 1 Out of hours cleaning and daytime janitorial services (South Campus) · Solo Service Group LimitedSME

    Signed
    24 Jun 2024
    Value
    £11,784,835
    Period
    … – 30 Jun 2027
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Out of hours cleaning and daytime janitorial services (South Campus)7bids · 7 electronic · 7 from abroad2——
2 · Out of hours cleaning and daytime janitorial services (North Campus)5bids · 5 electronic · 5 from abroad1——
3 · Window Cleaning (Whole Estate)6bids · 6 electronic · 6 from abroad2——

Contracting authority & participating public bodies

Cardiff University

Contracting authorityEducationBody governed by public lawEducation Procurement Services, McKenzie House, 30-36 Newport Road, Cardiff, Wales, CF24 0DEContact email, phone Published organisation website ↗

Dispute resolution & review bodies

  • High CourtReview body LondonContact phone

Bidders & participating suppliers

3 commercial parties on the notice
  • Bidvest Noonan UK LimitedAwarded supplier Beaufort House, 15 St. Botolph Street, London, UK, EC3A7BBContact phone
  • OCS GROUP UK LIMITEDAwarded supplier New Century House, The Havens, Ipswich, East of England, IP39SJContact phone
  • SOLO SERVICE GROUP LIMITEDAwarded supplier 1 Axis Court, Riverside Business Park, Mallard Way Swansea Vale, Wales, SA70AJContact phone

Official documents & specifications (1)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria