Official UK procurement notice
Civil Enforcement Services · UK public procurement notice
Authority: Reading Borough Council (Local council)
What is being bought3 lots · detail below
Published requirement descriptionReading Borough Council (RBC) invited tenders for the provision of Civil Enforcement Services. The tender was split over 3 Lots:Lot 1: Civil Enforcement ServicesLot 2: Civil Parking Enforcement Penalty Charge Notice (PCN) and Permit Software and Associated Hardware.Lot 3: Combined Bid (Lot 1 and Lot 2)Bidders could submit bids for any/all Lots. RBC reserved the right to award using either Lot 1 and Lot 2 or Lot 3. Regardless of the Lots used separate contracts would be awarded. Contracts commenced 01/08/23. Service delivery commences 01/11/23. The initial period for both contracts expires 31/10/27, extendable by 2 further periods of 3 years. Extension options will be taken independently.The estimated maximum value is £20.5million, based on the maximum value of both Lots, including take up of all options and services. Following receipt of tenders, contracts were awarded using Lot 1 and Lot 2. No award was made using Lot 3.
CPV: Administrative development project services · Administrative services for business operations · Collection agency services · Document creation, drawing, imaging, scheduling and productivity software package · Document management software package · Parking enforcement services · Printing and related services · Public-order services · Software package and information systems · Telecommunications equipment and supplies · Vehicle towing-away services
Lots and requirements (3)Procurement structure
3 lots · all with a published value (£41,800,000 together)Lot #1Civil Enforcement ServicesAwardedRenewalPublished value£17,900,000
RBC sought responses from suitably qualified and experienced suppliers who can provide a full on-street and off-street Parking Civil Enforcement Service, to support RBC deliver its parking enforcement activities under the Traffic Management Act 2004.The scope of the service includes:
- The provision of an appropriate solution, including staffing and associated equipment, to deliver civil enforcement services for all of RBC’s on-street and off-street parking enforcement activities, across Reading Borough.
- The management and operation of the Penalty Charge Notice software, provided by the IT Services Supplier, for use on handheld devices, or other such items, provided by RBC and any third-party Suppliers.
- Provision of a cash collection service from the P&D machines.
- Maintenance of RBC’s current Pay & Display machines, including managing the supply and installation of new P&D machines.
- At RBC’s discretion, undertaking the administration of the processing of PCNs and some permit management activities.
- At RBC’s discretion, the undertaking of additional services including but not limited to the provision and operation of ANPR based enforcement activities and the clamping or removal of vehicles parked in contravention.The full specification was provided in the tender document set.The estimated value of this contract is in the region of £1.5million per year. Therefore, the estimated value of the initial contract period is £6million and the estimated value of the total contract period (including all extensions) is £15million. In the event that the contract is used to deliver additional parking services, the estimated value of the contract could increase by a further £200,000 per year for vehicle clamping and removal services, and by a further £90,000 per year for additional parking administration services.
Lot #2Civil Parking Enforcement PCN and Permit Software and Associated HardwareAwardedRenewalPublished value£3,400,000
RBC sought responses from suitably qualified and experienced suppliers who can provide a parking management back-office IT System for the issuing of Penalty Charge Notices (PCNs) and permits, and receiving payments. This Lot also included providing suitable hardware to enable on-street and off-street enforcement staff to issue PCNs.The scope of the service includes:
- The supply and maintenance of a suitable cloud-based software service for RBC’s PCN and parking permit activities.
- The supply of the hand-held devices, supporting software and associated maintenance for these devices, software, and any other relevant hardware used by RBC’s internal and external staff in the delivery of the parking service. The hand-held devices and any other physical assets will be the property of RBC.
- The supply of additional services, at RBC’s discretion, to include the administration of processing PCNs and services relating to permit management activities.The full specification was provided in the tender document set.The estimated value of this contract is in the region of £250,000 per year. Therefore, the estimated value of the initial contract period is £1million and the estimated value of the total contract period (including all extensions) is £2.5million. In the event that the contract is used to deliver additional PCN and permit administration services, the estimated value of the contract could increase by a further £90,000 per year.
Lot #3Combined bid: Civil Enforcement Services (Lot 1) and Civil Parking Enforcement PCN and Permit Software and Associated Hardware (Lot 2)CancelledRenewalPublished value£20,500,000
RBC sought responses from suitably qualified and experienced suppliers who can provide:
- A full on-street and off-street Parking Civil Enforcement Service, to support RBC deliver its parking enforcement activities under the Traffic Management Act 2004 that includes:o The provision of an appropriate solution, including staffing and associated equipment, to deliver civil enforcement services for all of RBC’s on-street and off-street parking enforcement activities, across Reading Borough.o The management and operation of the Penalty Charge Notice software, provided by the IT Services Supplier, for use on handheld devices, or other such items, provided by RBC and any third-party Suppliers.o Provision of a cash collection service from the P&D machines.o Maintenance of RBC’s current Pay & Display machines, including managing the supply and installation of new P&D machines.o At RBC’s discretion, undertaking the administration of the processing of PCNs and some permit management activities.o At RBC’s discretion, the undertaking of additional services including but not limited to the provision and operation of ANPR based enforcement activities and the clamping or removal of vehicles parked in contravention.AND
- A parking management back-office IT System for the issuing of Penalty Charge Notices (PCNs) and permits, and receiving payments that includes:o The supply and maintenance of a suitable cloud-based software service for RBC’s PCN and parking permit activities.o The supply of the hand-held devices, supporting software and associated maintenance for these devices, software, and any other relevant hardware used by RBC’s internal and external staff in the delivery of the parking service. The hand-held devices and any other physical assets will be the property of RBC.o The supply of additional services, at RBC’s discretion, to include the administration of processing PCNs and services relating to permit management activities.The full specifications for the Lot 1 and Lot 2 services were provided in the tender document set.Bids were invited from:
- Suppliers who direct deliver all aspects of the combined specification
- Joint bids from two organisations, one delivering Lot 1 services, the other delivering Lot 2 services, who, when working together, can leverage their commercial relationship to deliver additional benefit and value to RBC.The award of contracts using Lot 3 will result in the use of two separate contracts, covering the Lot 1 and Lot 2 services respectively. Bids that sought to alter this contracting structure, for example by seeking an award on a lead contract and sub-contract basis, were not be accepted.The value of Lot 3 is the combined value of the Lot 1 and Lot 2 services.No award was subsequently made under this Lot 3.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- Suitability
Delivery of Lot 1 services requires membership of the British Parking Association or equivalent.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 22 Mar 2023, 11:32 GMT
- Last source update
- 24 Aug 2023, 15:31 BST
- Award evaluation window
- 28 Apr 2023 – …
- Authority reference
RBC P 00001542- FTS notice number
2023/S 000-024980- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-03b502Find a Tender
- Review procedure
The relevant deadlines depend on the specific nature of the remedies required and are defined in Regulations 93 & 94 of the Public Contracts Regulations 2015.
How it was run
Official notice- Submission deadline
- 2 May 2023, 17:00 BST
- Submission channel
- {"written"}
- Accepted languages
- en
- Bids opened
- 28 Apr 2023, 14:01 BST
Timeline
28 Apr 2023 → 24 Aug 2023 · 3 dates- Bids opened28 Apr 2023, 14:01 BST
- Submission deadline2 May 2023, 17:00 BST
- Notice published24 Aug 2023, 15:31 BST
Notice history
2 events · 3 releases on Find a Tender · since 21 Apr 2023- Deadline moved to 2 May 2023, 17:00 BST21 Apr 2023, 12:22 BST+4 days · was 28 Apr 2023, 14:00 BST
- Status changed to complete24 Aug 2023, 15:31 BST
Published amendments (1 · 1 deadline change)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | TextII.1.4 | Reading Borough Council (RBC) is inviting tenders for the provision of Civil Enforcement Services. The tender is split over 3 Lots:- Lot 1: Civil Enforcement Services- Lot 2: Civil Parking Enforcement Penalty Charge Notice (PCN) and Permit Software and Associated Hardware- Lot 3: Combined Bid (Lot 1 and Lot 2)Bidders can submit bids for any/all Lots. RBC reserves the right to award using either Lo… | Reading Borough Council (RBC) is inviting tenders for the provision of Civil Enforcement Services. The tender is split over 3 Lots:- Lot 1: Civil Enforcement Services- Lot 2: Civil Parking Enforcement Penalty Charge Notice (PCN) and Permit Software and Associated Hardware- Lot 3: Combined Bid (Lot 1 and Lot 2)Bidders can submit bids for any/all Lots. RBC reserves the right to award using either Lo… | |
| — | DeadlineIV.2.2 | 28 Apr 2023 | 2 May 2023 | +4 d |
| — | Bid openingIV.2.7 | 28 Apr 2023 | 3 May 2023 | +5 d |
1 amendment published without a description.
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Lot 1 · Civil Enforcement Services1 award | |||
| Conduent Public Sector UK LimitedSME | £16,555,395 † | — | Awarded |
| Lot 2 · Civil Parking Enforcement PCN and Permit Software and Associated Hardware1 award | |||
| Unity Five Limited SME | £2,532,880 † | — | Awarded |
1 further award records carry no date or value.
Contracts
Lot 2 - Civil Parking Enforcement PCN and Permit Software and Associated Hardware · Unity Five Limited SME
- Signed
- 2 Aug 2023
- Value
- £2,532,880
- Status
- active
Lot 1 - Civil Enforcement Services · Conduent Public Sector UK LimitedSME
- Signed
- 26 Jul 2023
- Value
- £16,555,395
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Civil Enforcement Services | 4bids · 4 electronic | 1 | — | — |
| 2 · Civil Parking Enforcement PCN and Permit Software and Associated Hardware | 2bids · 2 electronic | 2 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Royal Courts of JusticeReview body
- The Cabinet OfficeReview contact point
Bidders & participating suppliers
2 commercial parties on the notice- Conduent Public Sector UK LimitedAwarded supplier
- Unity Five LimitedAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria