Official UK procurement notice
Lost Property and Baggage Storage
Authority: NETWORK RAIL INFRASTRUCTURE LIMITED (Central government)
What is being bought
Published requirement descriptionThe scope of this procurement is for Lost Property & Baggage Storage in a number of train stations. It includes the efficient management of lost property, secure and accessible baggage storage, high-quality customer service, compliance with regulations and security standards, technology integration for enhanced service delivery, and regular reporting for transparency and continuous improvement. The goal is to ensure the service operates efficiently, securely, and to the satisfaction of our customers.
The scope of this opportunity will be more fully described in the tender notice and associated tender documents. This is currently intended to include the Lost Property and Baggage storage units at stations operated by Network Rail from contract commencement but with mechanisms to allow for additional storage unit at other stations to be added.
As part of planned reforms to the rail industry, including the establishment of Great British Railways (GBR), it is possible that stations currently operated by train operators contracted by the Secretary of State for Transport may also come within the scope of such contract although the timing and volume of such opportunities is not yet known. The pre-market engagement will include exploring suitable mechanisms for modification of the contract in the future and incorporation of such services during the life of the contract.
In addition, the contract and procurement process will provide for potential transfer of either the procurement process or the resulting contract itself in the event that this is required due to the establishment of GBR, rail reform or other corporate restructuring.
The scope of this opportunity will be more fully described in the tender notice and associated tender documents. This is currently intended to include the Lost Property and Baggage storage units at stations operated by Network Rail from concession contract commencement but with mechanisms to allow for additional storage units at other stations to be added.
As part of planned reforms to the rail industry, including the establishment of Great British Railways (GBR), it is possible that stations currently operated by train operators contracted by the Secretary of State for Transport may also come within the scope of such contract although the timing and volume of such opportunities is not yet known. The pre-market engagement will include exploring suitable mechanisms for modification of the contract in the future and incorporation of such services during the life of the contract.
In addition, the contract and procurement process will provide for potential transfer of either the procurement process or the resulting contract itself in the event that this is required due to the establishment of GBR, rail reform or other corporate restructuring.
The Market Engagement (ME) Document and details of the Supplier ME day can be downloaded from Network Rail's BravoNR sourcing platform via this link.
networkrail.bravosolution.co.uk/web/login.html ↗
From the welcome screen, access the 'Current Opportunities' link, scroll down and select:
#40853 - Lost Property & Baggage Storage
CPV: Guard services · Passenger baggage handling services
The lotProcurement structure
single lot · no lot value publishedLot #1PlannedRenewal
Procedure terms & legal framework
From the official record- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Past planning notice
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Utilities
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 18 Jun 2025, 15:59 BST
- Last source update
- 18 Jun 2025, 15:59 BST
- Authority reference
prj_43406- FTS notice number
2025/S 000-033436- Latest notice
- Preliminary market engagement notice (UK2)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-054f4bFind a Tender
How it was run
Official notice- Submission deadline
- —
Timeline
18 Jun 2025 → 3 Feb 2027 · 4 dates- Planning notice published18 Jun 2025, 15:59 BST
- Market engagement1 Jul 2025, 23:59 BST
Market Engagaement Event on 04/07/2025
The topics listed below will be discussed during the market engagement event and are for the purpose of assisting Network Rail in developing the specification, as there are other potential opportunities that could be provided by these storage units. Network Rail is particularly interested in obtaining feedback from suppliers on how to enhance the utilisation and repatriation of the storage units for the benefit of customers.
The topics are as follows:
1, Suppliers' experience in the market and an overview of the broader market.
- Current operational practices of suppliers in the lost property and baggage storage sectors.
- The environments in which suppliers are currently operating.
- Current and future technologies that could be considered for managing lost property and baggage storage.
- What potential challenges and/or opportunities a Supplier can foresee in the event a Train Operating Companies (TOCs) come within the scope of the contract part way through the contract term? Specifically, we are interested in understanding how these challenges might impact service continuity, integration processes, and any additional costs or resources that may be required.
- What other additional opportunities Suppliers believe could be made available at the storage units that could help enhance potential sales? We are particularly interested in any value-added services or innovative solutions that could attract more customers and increase revenue.
- Suppliers' experience in increasing repatriation rates and some examples of how you’ve achieved this.
- Suppliers' preferred commercial and contract models.
- Tender notice expected322 days ago8 Dec 2025, 23:59 GMT
- Today27 Oct 2026
- Contract startsin 98 days3 Feb 2027
Notice history
1 event · 1 release on Find a Tender- Preliminary market engagement notice published18 Jun 2025, 15:59 BSTUK2
Commercial outcome & contract awards
Pipeline notice- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Contracting authority & participating public bodies
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender